omnichannel

On April 17, 2024, department store chain Myer (sales of US$2.2 billion in the year to end-July 2023, up by 12.5%, via 56 stores) presented the results of rationalisation. Launched in 2019 by...

25 April 2024

Crate & Barrel: design workshops generate 40% of store sales

Operating in the U.S.A. and Canada, furniture retailer Crate & Barrel (Otto Group) developed an appointment-only service offering advice on interior design and decoration. Results were...

17 April 2024

Jean-Louis Borde, Gemo: “We are going to launch a rental service for our baby range”

Fashion retailer Gemo, part of the Eram group, adapted logistic tools to embrace a circularity journey for rental services. Jean-Louis Borde, Supply-Chain Director, explained adoption of the new...

15 April 2024

Autonomous stores: with a smart shopping cart, Amazon is aiming for a more omnichannel retail media

By deploying a smart shopping cart in large-format stores, to the detriment of "Just Walk Out" technology, Amazon is seeking to capitalise on a new medium for retail media. Has the limits of...

11 April 2024

[mind Retail Exclusive] Why Chalhoub Group focuses on these 3 technologies for vendors

With Sleekflow, Confer With and Connect, Chalhoub is speeding up deployment of technology for sales staff. The Dubai-based retailer of personal goods revealed to mind Retail the results of 3...

28 March 2024

[confidential] Skello relies on Open-Ai to speed up the creation of sales schedules

From March onwards, Skello, which specialises in scheduling tools for in-store team members, will be integrating a generative AI function. After launching quarter-hourly planning in the summer of...

7 March 2024

Carrefour ends 2023 on a high note and aims to lease-operate 30% of hypermarkets

Carrefour has published a positive balance sheet for 2023, boosted by external growth in Brazil and in Europe. In France, the strategy of switching to franchising and leasing contracts has...

27 February 2024

[Analyze] The six major challenges facing retail in 2024

A few of the barriers for retail in 2024 include generative AI, retail media, decarbonisation and CSRD, omnichannel efficiency or social commerce. Retail, commercial property and retail tech...

31 January 2024

[mind Retail Exclusive] Christofle prepares to launch a second-hand offer in the U.S.A.

After launching an omnichannel platform in October 2023 to repurchase more second-hand products from French customers, the tableware brand is stepping up the pace in the US market.

25 January 2024

Computer vision: Walmart adopts new technology to reduce “scan & go” fraud

In the U.S.A., Walmart's wholesale subsidiary Sam's Club is about to deploy a technology combining AI and computer vision in all stores. The aim is to streamline a self-check-out experience and...

25 January 2024

[mind Retail Exclusive] Socloz made redundancies at the end of the year 2023

According to our information, Socloz carried out a redundancy program in the fourth quarter 2023, affecting almost 1 in 5 staff. This was in response to a difficult market environment...

3 January 2024

E.Leclerc and Système U will test Ouidrop’s Dropper solution

Mind Retail learned that after a successful pilot at Unibail Rodamco Westfield at the Forum des Halles and a €2 million fund-raising round in July 2023, the start-up specialised in robotic lockers...

22 December 2023

With Walmart, SES-imagotag invents the next generation of in-store IoT

Detecting out-of-stocks, managing production schedules in store kitchens, prioritising employee tasks, picking of online orders... Currently being deployed at Walmart in the U.S.A., SES-imagotag's...

20 December 2023

BNPL: Before an IPO, Tabby is valued at US$1.5 billion

Less than a year after a US$58 million funding round, the U.A.E.-based Tabby, now headquartered in Riyadh, raised US$200 million in early November 2023. Wellington Management and Bluepool Capital...

7 December 2023

[case study] How Petit Bateau boosted gift card sales with Global POS

Myriam Van de Casteele, Omnichannel Experience Project Manager at Petit Bateau children’s clothes, talked exclusively to mind Retail about the gift card dematerialisation. This project with Global...

4 December 2023

In New York, Shein’s pop-up at Forever 21 attracted 5,000 visitors in 4 days

In the USA, Shein is rolling out pop-up stores within Forever 21 stores. While the offer is a mix of fashion and home decoration, the group told mind Retail about the 2023 results of the pop-up...

23 November 2023

1…3 456 7 8

Our other services

mind Research

Strategic Intelligence: Tailored research and market analysis services to power your insights and back your strategic decisions.

mind Days

Networking & Events: Half-day conferences covering key industry topics and open to the entire ecosystem.

Our mind news

See all

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

Italy seizes €27.4 million from CEVA Logistics for fraud and undeclared labour

On March 3, 2026, Italian tax authorities announced the seizure of €27.4 million from two Italian subsidiaries of French supply chain specialist CEVA Logistics, itself a subsidiary of the...

5 March 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Social media & age verification: Tech breaks the glass ceiling of precision

As an array of international governments restrict social networks access for teenagers under 15 or 16, new facial recognition technologies from Yoti, Persona and k-ID are making progress in...

13 March 2026

Faced with sluggish demand, The Home Depot and Lowe’s cut 1,400 jobs and reaffirm a B2B focus

In the United States, with the home improvement and D.I.Y. market under pressure, retail leaders are reorganising. Home Depot and Lowe's, respectively No. 1 and No. 2 in the market, announced...

25 February 2026

Search AI : in the retail sector, 25% of AI queries are transactional

For mind Retail, online SEO specialist Ahrefs analysed retail queries on AI search engines. The goal was to measure the proportion of transactional prompts compared to informational ones. The...

2 March 2026