omnichannel

With Sleekflow, Confer With and Connect, Chalhoub is speeding up deployment of technology for sales staff. The Dubai-based retailer of personal goods revealed to mind Retail the results of 3...

28 March 2024

[confidential] Skello relies on Open-Ai to speed up the creation of sales schedules

From March onwards, Skello, which specialises in scheduling tools for in-store team members, will be integrating a generative AI function. After launching quarter-hourly planning in the summer of...

7 March 2024

Carrefour ends 2023 on a high note and aims to lease-operate 30% of hypermarkets

Carrefour has published a positive balance sheet for 2023, boosted by external growth in Brazil and in Europe. In France, the strategy of switching to franchising and leasing contracts has...

27 February 2024

[Analyze] The six major challenges facing retail in 2024

A few of the barriers for retail in 2024 include generative AI, retail media, decarbonisation and CSRD, omnichannel efficiency or social commerce. Retail, commercial property and retail tech...

31 January 2024

[mind Retail Exclusive] Christofle prepares to launch a second-hand offer in the U.S.A.

After launching an omnichannel platform in October 2023 to repurchase more second-hand products from French customers, the tableware brand is stepping up the pace in the US market.

25 January 2024

Computer vision: Walmart adopts new technology to reduce “scan & go” fraud

In the U.S.A., Walmart's wholesale subsidiary Sam's Club is about to deploy a technology combining AI and computer vision in all stores. The aim is to streamline a self-check-out experience and...

25 January 2024

[mind Retail Exclusive] Socloz made redundancies at the end of the year 2023

According to our information, Socloz carried out a redundancy program in the fourth quarter 2023, affecting almost 1 in 5 staff. This was in response to a difficult market environment...

3 January 2024

E.Leclerc and Système U will test Ouidrop’s Dropper solution

Mind Retail learned that after a successful pilot at Unibail Rodamco Westfield at the Forum des Halles and a €2 million fund-raising round in July 2023, the start-up specialised in robotic lockers...

22 December 2023

With Walmart, SES-imagotag invents the next generation of in-store IoT

Detecting out-of-stocks, managing production schedules in store kitchens, prioritising employee tasks, picking of online orders... Currently being deployed at Walmart in the U.S.A., SES-imagotag's...

20 December 2023

BNPL: Before an IPO, Tabby is valued at US$1.5 billion

Less than a year after a US$58 million funding round, the U.A.E.-based Tabby, now headquartered in Riyadh, raised US$200 million in early November 2023. Wellington Management and Bluepool Capital...

7 December 2023

[case study] How Petit Bateau boosted gift card sales with Global POS

Myriam Van de Casteele, Omnichannel Experience Project Manager at Petit Bateau children’s clothes, talked exclusively to mind Retail about the gift card dematerialisation. This project with Global...

4 December 2023

In New York, Shein’s pop-up at Forever 21 attracted 5,000 visitors in 4 days

In the USA, Shein is rolling out pop-up stores within Forever 21 stores. While the offer is a mix of fashion and home decoration, the group told mind Retail about the 2023 results of the pop-up...

23 November 2023

[info mind Retail] Christofle relies on CircularX to accelerate second-hand revenue

According to our source, the high-end tableware retailer controlled by the Chalhoub family launched a program in early October 2023 to buy back second-hand products from individuals. Pierre...

19 October 2023

Israel: Inditex, Ikea, Mango and H&M close their stores

Inditex, Ikea, H&M, Mango. International retailers are temporarily ceasing operations in Israel. Conflict has intensified since October 7th, 2023 after the Hamas terrorist organisation...

12 October 2023

India: Reliance Retail steps up fund-raising ahead of possible IPO

While Amazon and Walmart are stepping up investments in India, Reliance Retail Ventures (2022 sales of US$31.7 billion, net margin of 3.5% of sales) raised US$250 million from the New-York based...

3 October 2023

Fashion: Why omnichannel players are gaining in profitability and e-commerce is suffering, in 6 charts

Mind Retail analysed the financial results of the 12 largest fashion retailers between 2019 and 2022, to understand performance in terms of sales and profitability. As a result of the multiple...

25 September 2023

1…3 456 7 8

Our other services

Research

Conducting customized studies: benchmarks, overviews, personalized newsletters, white label content.

Training courses

Our training courses & masterclasses: short formats for management, executive coaching, and skills development for junior profiles.

Events

Our networking activities: half-day conferences dedicated to industry issues and open to the entire ecosystem.

Our mind news

See all

Marketplaces: Stockly enters Switzerland with MediaMarkt, Decathlon, Galaxus and Manor

After a loss-making but high-growth year in 2025, the stock-pooling start-up for marketplaces signed agreements with 4 Swiss players, mind Retail learned. By taking on one of Europe’s most...

30 January 2026

Save launches an e-commerce site to support a shift towards sales

Having just reached break-even, the French subsidiary of refurbished specialist Save intends to go beyond an historical model of repair to develop sales of accessories and refurbished products...

23 January 2026

Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

11 January 2026

Global retail tech investment rose by 7.4% in 2025

In 2025, venture capital continued to flow into commerce technologies. With 27.5 billion dollars invested in retail tech, the average deal size increased while the number of transactions declined.

23 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

2026 Trends – Retail media, between omnichannel reach, creativity and measurement

(Trends, 6/6) After an exceptional 2024 driven by the Olympic Games, retail media entered a phase of maturity and slowing business last year. It nonetheless remains extremely dynamic, fuelled by...

28 January 2026

2026 Trends – Chatbots, WhatsApp, social networks: don’t miss out on conversation

(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...

13 January 2026

2026 Trends – How far should retailers open the door to AI Search engines ?

(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...

8 January 2026