Retailer and e-commerce

On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...

22 July 2025

Negotiations between Seven & I and Alimentation Couche-Tard come to an end

Takeover talks between Alimentation Couche-Tard (ACT) and Seven & I (2024 revenue: 122 billion dollars, up by 4.4% year-on-year) have ended after a year. On July 16, ACT (2024 revenue: 72.9...

22 July 2025

India: After Skechers and Huda Beauty, Birkenstock files lawsuit for counterfeiting

As an array of clothing brands shift industrial production to India to reduce dependence on China, Birkenstock, Skechers and Huda Beauty are facing a battle over intellectual property rights.

15 July 2025

LVMH entrusts the Americas’ region to Michael Burke

A few days before the publication of second quarter results, LVMH (2024 revenue: 84.68 billion euros, down by 2%) appointed Michael Burke as C.E.O. for North America (25% of annual revenue) and...

11 July 2025

E-commerce: China tightens regulations on pricing and algorithms

On June 27, 2025, the Chinese government adopted a new amendment to the law against unfair competition, aimed at e-commerce platforms, in force on October 15. The purpose is to improve regulations...

9 July 2025

Cyberattacks: Marks & Spencer calls for mandatory reporting in the U.K.

Whilst 27% of British companies were victims of cyberattacks in the last 12 months, some players continue to slip under the radar. As it took nearly four months for Marks & Spencer's...

9 July 2025

H&M equips U.K.’s staff with cameras to curb shoplifting and assaults

On July 7, 2025, H&M launched a trial in the United Kingdom of body cameras for sales staff, who have been facing an increase in shoplifting and assaults. Stores in Edinburgh, Wood Green and...

8 July 2025

Carrefour and Cooperative U form European buying alliance and eye retail media deal

Carrefour and Cooperative U officially announced on July 7 the launch of Concordis, a joint European purchasing alliance. Based in Brussels, the structure will begin operating for the 2026 trade...

8 July 2025

With tourism on the rise, Lawson is capitalising parking lots by renting

On July 7, 2025, Japanese convenience store chain Lawson (2023 revenue: 7.56 billion dollars, up by 8.8% year-on-year) announced the launch of a trial parking rental service for tourists. Starting...

8 July 2025

Non-compliant products, price perception, customs tensions: Zalando, Fnac-Darty, Carrefour and Procos sound the alarm

During the Start Me Up day organised on July 3, 2025 by Fevad, Laura Toledano (Zalando), Enrique Martinez (Fnac-Darty), Emmanuel Grenier (Carrefour), Emmanuel Le Roch (Procos), Henri Isaac...

4 July 2025

[mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic

Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and...

4 July 2025

Shein must pay €40 million fine for misleading business practices

On July 3, the French Ministry of Economy fined ultra-fast fashion giant Shein 40 million euros for misleading business practices following an investigation by the General Direction for...

3 July 2025

Retail media: why OBI is replacing PromoteIQ with California-based Topsort

To operate a 360° retail media business, Germany's second-largest D.I.Y. retailer has selected San Francisco-based adserver Topsort. In addition to onsite retail media, Topsort will also manage...

2 July 2025

In the U.S.A., Kroger and Albertsons begin targeted store closures

On June 20, Kroger (2024 revenue: US$147 billion, up by 1.5% year-on-year via 2,731 stores) announced closure of 60 unprofitable stores in the U.S.A. by the end of 2026. After posting sales of...

1 July 2025

Home Depot acquires GMS for US$5.5 billion and confirms shift towards an integrated B2B model

With 50% of revenue from professional customers and a weakening property market, The Home Depot is making a second major investment in B2B. To acquire GMS Inc., the company is offering US$5.5...

1 July 2025

Central Retail invests US$1.4 billion in omnichannel strategy in Thailand and Vietnam

On June 24, the subsidiary of Thai conglomerate Central Group, Central Retail Corporation (revenue for the year ended March 2025: US$7.3 billion, up 5.7% year-on-year) unveiled a major US$1.4...

1 July 2025

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Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

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BNPL: in a mature market, Alma, Klarna, Scalapay, Younited and Oney seek new growth levers

As BNPL reached maturity in France and Europe and commonplace online, players in the sector are accelerating their transformation. Longer instalments, new verticals, extended services and...

14 November 2025

Payments and e-commerce : which retail tech solutions dominate French websites?

In mid-November 2025, mind Retail analysed 50 French e-commerce websites using Wappalyzer to identify technologies installed on them. The result was 144 solutions were recorded, installed more...

20 November 2025

Payments: Wallets accelerate in a fragmented market

As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...

18 November 2025

Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

How RougeGorge brings weather data into CRM strategy

After 4 years of collaboration on personalised emails the lingerie retailer RougeGorge is accelerating with retail tech partner Reelevant, which is expanding within AFM thanks to recent contracts...

10 November 2025

Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025