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Amongst star performers whom emerged from the Covid-19 crisis, there is undoubtedly the French nugget Mirakl. This solution offers retailers the opportunity to rapidly develop their own...

5 October 2020

Recycling, environment: Lego invests €400 millions in R&D

Lego, the famous retailer of construction games (turnover 2019 €5.2 billion, 570 stores) is stepping up investments to protect our planet. Anne Besson, Marketing Director of Lego France, Iberia...

5 October 2020

Eco-responsible: an expensive imperative but a risky transition

Lockdown has accelerated awareness of dangerous climate change among consumers. How to respond to this concern, to show credibility without being accused of greenwashing, while reinventing one’s...

5 October 2020

The world’s retailers rethink post-Covid-19 store portfolios

The Covid-19 crisis accelerated the migration of consumer goods sales to digital platforms. Retailers around the world are responding by closing stores that are no longer profitable amidst falling...

8 September 2020

China. The future is in smaller and local community stores

Urbanisation is driving the growth of new-generation convenience stores in China. According to the IGD (Institute of Grocery Distribution), Jonathan Wang, manager of 7FRESH (JD.com group), refers...

8 September 2020

Will selling by live video in China emerge as a new sales channel?

Will the Chinese trend of live video selling spread to the United States and Europe? With consumers remaining at home, the virus triggered a new live streaming mania for the Chinese market...

8 September 2020

2025: The Great Leap Forward for Electronic Payments

To counter the spread of a global virus that is both active and unpredictable, contactless technology is a “must have” solution within the Covid-19 crisis. Bringing a bank card close...

8 September 2020

Meals at home. Retailers join forces with new players to conquer a new channel

From Casino in France (with Deliveroo) to Auchan in Europe (with Glovo), via Aldi in Great Britain (with Deliveroo), food retailers have multiplied partnership agreements with such unicorns of...

8 September 2020

U.S.A. Renewed mobilisation to find alternatives to plastic bags

In a curious twist of history, Covid-19 led to an increase in the use of plastic bags. Reusable bags were suspected of transmitting a virus. However, disposable, single-use checkout bags was...

8 September 2020

U.S.A. Best Buy transforms 25% of stores into a ship-from-store hub

The electronics retailer Best Buy, well known for innovation, is reviewing products to integrate a delivery formula for stores that were designed for larger volumes. Currently, 60% of orders...

8 September 2020

OMNICHANNEL: “Our staff transform the business with us”

Ludovic Holinier was appointed in 2019 to run the Belgian Group Louis Delhaize (turnover €7.925 billion, more than 900 points of sale), after managing Sun Art, the Auchan Group’s subsidiary in...

8 September 2020

U.S.A. Levi’s Jeans aims to reduce reliance on reseller network

The distribution of Levi’s Jeans sales has been completely turned upside down by Covid-19. In 2019, the share of resellers and brands reached 56% of sales. By June 30th, 2020, this fell to...

8 September 2020

Dubai. No return to normal before 2021, says Patrick Chalhoub

The Chalhoub Group, a major player in the luxury goods industry, headquartered in Dubai (United Arab Emirates) and distributing luxury retailers such as Louis Vuitton and Dior, has overcome the...

8 September 2020

China. Meituan Dianping tests virtual currency

The meals-on-wheels giant from the Tencent Holdings Ltd group is in talks with the People’s Bank of China to test a virtual currency with customers. Meituan Dianping would join start-up Didi...

8 September 2020

Post-Covid-19: Mobilising teams around the customer experience

During the height of the pandemic, retail staff managed the unexpected: inventory, new health and sanitary regulation and customers. When normal trade returns, it is imperative for retailers to...

8 September 2020

“E-learning proved worthwhile during Covid-19 lockdown.”

Dominique Schelcher, C.E.O. of Système U, gave us a preview of his talk on “human beings, the driving force of recovery” at the Retail Project event on September 10th, in an interview.

4 September 2020

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Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

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Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Romain Mombert, Eurazeo: “Tomorrow, retailers and brands will no longer acquire customers, but AI agents”

In a proliferation of AI start-ups, how can investors distinguish those that bring true innovation and in which they should invest? For what valuation metrics? In retail and payment, what types of...

19 March 2026

The SaaS licence model falters in the face of AI automation

With the launch of Claude Cowork, the software sector, prized by investors for predictable and recurring revenue, is slowing down. According to Bain, stock market indices for SaaS tech editors...

19 March 2026