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Since June 1, 2024, subscription beauty box specialist Blissim (1.2 million customers in France, 2023 turnover of around €50 million) has been capitalising on customer reviews. Previously...

28 August 2024

The Olympics boosted sales of Decathlon, Nike and supermarkets

Buoyed by licensed products, the enthusiasm for sport and the influx of foreign visitors to Paris, the French retail sector enjoyed a boom during the two weeks of competition. Here is a detailed...

28 August 2024

How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector

Optical Character Recognition, automated photo retouching and pricing... Enhancy, a SaaS company specialising in optimising the online resale of 2nd hand products (household appliances and...

27 August 2024

Despite better Q2 results than Alibaba, Temu reviews strategy

The quarterly results to the end of June for Alibaba (sales up 4%, including down by 1% for retail) and Temu (sales up 86%) worried financial markets. Rising competition from TikTok and other...

27 August 2024

Toy specialist Hamleys opens more concept stores in Dubai and London

In Dubai, on August 23, Hamleys (2023 sales: US$59 million, down by 8.8%, after a rise of 68% in 2022), the oldest British toy chain, now a subsidiary of Reliance Retail (acquired in 2019 for...

26 August 2024

China: After an upbeat Q2, Walmart sells JD.com

On August 21, Walmart confirmed the sale of their stake in JD.com (2023 sales:US$153 billion, up 3.7% in a year). In China, faced with competitors Pinduoduo, Xiaohongshu and Alibaba, the...

23 August 2024

Social commerce: why Amazon needs TikTok’s audience

At a time when growth is slowing, Amazon (2023 sales: US$574.8 billion, up 12%) signed an agreement on August, 8 with Tik Tok (1.58 billion users in April) to enable highly engaged American users...

21 August 2024

Macy’s develops post-purchase retail media with Rokt AI

After a test phase last autumn, Macy’s Media Network, the Macy’s advertising network created in 2020, signed a partnership with New York-based retail tech Rokt on August 8, 2024. This...

21 August 2024

Lidl launches a D.I.Y. and garden services

After launching a non-food e-commerce business in May 2023, Lidl is further investing in physical stores. In mid-July 2024, the Schwarz Group subsidiary (2023 sales: €167.2 billion, up 8.5%...

20 August 2024

Apple compelled to open up iPhone contactless payment to competitors

On July 11, Apple (quarterly sales at the end of July: US$85.5 billion, up 4.9% year-on-year) made a commitment to the European Commission to open up iPhone contactless payment to competing...

20 August 2024

Decathlon Hong Kong: a virtuous circle of lifetime returns with Adyen

At the NRF Big Show held in Singapore from June 11 to 13, Decathlon Hong Kong reported on the results of an unlimited returns policy, introduced in 2022 for members of the loyalty programme (free...

19 August 2024

Merger with Albertsons: Kroger raises a bid by US$1 billion

Announced in October 2022, the US$25 billion (including debt) mega-merger between Kroger and Albertsons was temporarily suspended on July, 25 2024. This decision comes after the publication of the...

19 August 2024

Manufactures Dior under court administration for ‘exploitation’ of workers

In Italy, on June 10, the Milan court declared Manufactures Dior ‘incapable of preventing and controlling’ the exploitation of workers in sub-contracting. The Italian subsidiary was...

2 August 2024

The Saudi public investment fund wants 50% of Selfridges

On July 15, following the publication of an insolvency report on the Austrian property company Signa, the Saudi Arabian Public Investment Fund (PIF) wants an increased stake in Selfridges (2023...

2 August 2024

Department stores: faced with pressure from the market, Nordstrom wants to go private

According to WWD, the American department stores’ chain Nordstrom announced an intention to go private, following a press release from the Nordstrom brothers last April. Similar to...

30 July 2024

Galeries Lafayette enters second-hand jewellery and watch market

In Paris, Galeries Lafayette sees second-hand as a ‘drive to store’ opportunity. On June 23, the chain opened Hojo Vintage in the Haussmann flagship store, a 30 sq.m boutique selling...

29 July 2024

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Verizon, Starbucks, DoorDash and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: 168 billion dollars, up by 13.3%) was down for several hours before returning to normal. Numerous websites and...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

Live shopping: Asos moves closer to social commerce to compete with TikTok Shop

After a successful test in August, the British pure player Asos (2024 turnover: 3.7 billion dollars, down by 16% after down by 11% in 2023) launched Asos Live on October 2, a live shopping feature...

20 October 2025