All articles
Guarantees and insurance: new drivers of conversion and customer satisfaction
5-year warranty on household appliances or telephony, on optical and audio prostheses, "buy back" programmes in fashion, insurance on skis at Decathlon, buyers' warranty on Vinted. Affinity...
- Retail
- Essentials
9 February 2023
India: Reliance ditches Sephora and launches own beauty brand Tira
Although talks about Reliance Retail taking over Sephora's franchise rights in India have been abandoned, the Indian retailer is moving into beauty with its own omnichannel brand called Tira...
- Retail
- News
9 February 2023
Naterial, Comptoir des Artisans: Leroy Merlin refines its offer
The Adeo Group (2021 turnover: €32.4 billion, of which 6.6% are online sales) is to launch a Naterial showroom format dedicated to outdoor design. After Spain, Portugal, Uruguay and Georgia...
- Retail
- News brief
8 February 2023
China. Starbucks concentrates openings in smaller towns
Despite declining sales, Starbucks continues to heavily invest in China. Last year, Starbucks (2022 turnover of US$32.25 billion, up by 11%) opened 724 stores in the country, mainly in second-tier...
- Retail
- News brief
7 February 2023
[Amazon results] Online sales down and US$3bn losses in 2022… How does Amazon stay afloat?
As predicted by the 18,000 layoffs announced last month, Amazon's growth slowed in 2022. While turnover grew by 13% year-on-year, online sales continued to decline and the group's operating profit...
- Retail
- Retailer and e-commerce
- Data
7 February 2023
Japan: automated click & collect for duty free purchases
Since October 2022, the Japanese company Wamazing has been developing automated “click & collect” for duty free purchases thanks to a system of automated lockers in...
6 February 2023
Ingenico partners with Splitit to offer BNPL in-store
Eager to offer customers more flexible payment options, Ingenico signed an agreement with Splitit, the white label platform specialized in fractional payment, on 1 February, 2023. This partnership...
- Retail
- News brief
6 February 2023
The Home Depot launches new app for in-store salespeople
In the US, The Home Depot (9-month 2022 sales: US$121.6 billion, up 5.3%) has launched an application, designed in-house, to help sales people prioritise tasks. Named Sidekick and powered by...
6 February 2023
China. Retail market at a standstill and GDP at lowest level since 1976
Last year, retail sales fell in China in parallel with a sharp slowdown in G.D.P. This is reflected in the Q4 results of H&M, LVMH and Estée Lauder, despite the lifting of Covid-19...
- Retail
- News
3 February 2023
AI : Google launches new tool to improve stock availability for grocery stores
With a new product that combines AI and data, Google wants to make a breakthrough in stock and shelf management, based on a computer vision system. A way to get closer to the territory of players...
- Retail
- News
2 February 2023
Furniture: Majid Al Futtaim signs with Poltrona Frau
In January 2023, the Majid Al Futtaim conglomerate entered the luxury furniture business via a partnership with the Italian brand Poltrona Frau, as the exclusive franchisor in the United Arab...
- Retail
- News brief
2 February 2023
Alibaba wants to boost its growth in Europe thanks to BNPL
Like Shein with Klarna, AliExpress (the drop-shipping business of the Alibaba group) announced on 16 January the introduction of BNPL for European customers. This service, called “Pay After...
2 February 2023
The American version of Pinduoduo is the most downloaded app in the U.S.
Launched on September 1, 2022, Temu (owned by PDD Holdings, the parent company of Pinduoduo) was the most downloaded app in the USA in November, December and January. Up to the beginning of...
2 February 2023
In search of cash, Natura & Co may sell its Aesop nugget
Under the leadership of new C.E.O. Fabio Barbosa, appointed last June after the resignation of Roberto Marques, the international beauty group Natura & Co is considering selling all or part of...
- Retail
- News
2 February 2023
USA – Europe: Macroeconomic indicators for December 2022
Evolution of retail sales, inflation rate and unemployment. mind Retail compiled the latest macro-economic figures for the U.S.A and the Eurozone, published in mid-January. According to Eurostat...
- Retail
- News
1 February 2023
Winnie Park, Forever 21: “In terms of sustainability, GenZ favours authenticity”
The C.E.O. of Forever 21 was the guest at the latest FrenchFounders meeting in New York. After working at Levi Strauss and LVMH (DFS), and tasked with restructuring the PaperSource stationery...
- Retail
- News
31 January 2023
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Our mind news
Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...
- Retail
- info-mind
- Retail tech
23 October 2025
According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...
- Retail
- info-mind
- Economy and regulators
21 October 2025
While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...
- Retail
- info-mind
- Retailer and e-commerce
9 October 2025
A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...
- Retail
- info-mind
- Retailer and e-commerce
3 October 2025
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
AI search engines: how advertising is entering the conversation
While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity and Gemini. How much of the budget will they absorb...
- Retail
- Retailer and e-commerce
- Analysis
23 October 2025
2
Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels
Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...
- Retail
- Retailer and e-commerce
- News
27 October 2025
3
France and Italy urge Shein to reassess a business model
While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...
- Retail
- Retailer and e-commerce
- News
13 October 2025
4
Faced with debt and declining sales, Fossil files for bankruptcy
Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...
- Retail
- Economy and regulators
- News
29 October 2025
5
JD.com, Amazon Haul, Kaufland, Rakuten: Europe becomes new battleground for global marketplaces
In the U.S.A. sales of ultra-low-price marketplaces sourcing goods from Asia are declining, as parcels worth less than US$800 are now subject to customs duties and a flat tax. As a result, players...
- Retail
- Retailer and e-commerce
- Analysis
30 October 2025
6
TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste
To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.
- Retail
- Retailer and e-commerce
- News
20 October 2025