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In Belgium, Carrefour is preparing to launch a Reeborn app, dedicated to second-hand goods, in early November. Arnaud Lesne, Director of Innovation and Partnerships, talks to mind Retail about...

19 October 2023

South Korean group Lotte conquers Vietnam

Having withdrawn from the Chinese market, South Korean conglomerate Lotte is increasing investments in Vietnam, like other rivals. On September 23rd, the mixed-use complex, Lotte Mall West Lake...

16 October 2023

Klarna claims 100 million European customers

Amid a backdrop of tighter regulation for BNPL with a revision of the European Credit Directive, online payment and BNPL solution provider Klarna reported a 14% increase in business volume in...

13 October 2023

LVMH: does Q3 2023 signal the end of 3 years of super-growth?

Kering and LVMH shares tumbled on the stock market, as both luxury conglomerates reported a marked sales slowdown in Q3 2023. After 3 years of exceptional growth, the momentum is waning, signaling...

13 October 2023

Cartier. The luxury brand partners with Visier to make HR data impact the entire organisation

Democratising HR data can have a real impact on retail businesses. This is the belief of Cartier, which is operating with the Visier cloud platform for team planning and analytics. Beyond simple...

13 October 2023

Israel: Inditex, Ikea, Mango and H&M close their stores

Inditex, Ikea, H&M, Mango. International retailers are temporarily ceasing operations in Israel. Conflict has intensified since October 7th, 2023 after the Hamas terrorist organisation...

12 October 2023

Furniture and bulky goods: new initiatives for re-use

While second-hand digital platforms made their mark in the fashion sector (Vinted accounted for 12.6% of the volume of clothing purchased in France in H1 2023), furniture retailers, with their...

5 October 2023

US housing crisis: Home Depot and Lowe’s on the front line

In the United States, existing-home sales fell again in August 2023 (down by 0.7% compared with July), marking the worst property crisis for a decade. Over a year, sales fell by 15.3%. Since...

4 October 2023

China’s Temu (Pinduoduo) accused of espionage

According to the American research company Grizzly Research, Temu, a subsidiary of PDD Holdings (capitalisation: US$130 billion), contains spyware. “It has all the characteristics of the...

4 October 2023

Urban stores: Why Ikea is reintroducing mazes

Since 2018, Ikea’s urban expansion has been accompanied by a redesign of the customer journey. These stores, 4 times smaller than those in the suburbs, were initially designed without a...

4 October 2023

USA: Macy’s wants to triple small format stores

Macy’s (sales of US$5.1 billion in Q2 2023, up by 8% year-on-year) is stepping up expansion focused on small formats. The firm wants to triple small stores by Autumn 2025. On October 3, the...

4 October 2023

India: Reliance Retail steps up fund-raising ahead of possible IPO

While Amazon and Walmart are stepping up investments in India, Reliance Retail Ventures (2022 sales of US$31.7 billion, net margin of 3.5% of sales) raised US$250 million from the New-York based...

3 October 2023

Building materials: sales plummet in China

As China’s property crisis reverberates through all sectors of the economy, the building materials sector, which is closely correlated with new home purchases, has been in double-digit...

3 October 2023

Travel retail: the LVMH subsidiary DFS invests in a large luxury mall in Hainan

On 1st October, travel retail specialist DFS Group announced plans to open an ultra-luxury shopping centre in Sanya on Hainan island by 2026. Named “DFS Yalong Bay”, this 128,000 sq.m...

3 October 2023

Bain, GIC: In the face of US-China geopolitical tensions, Vietnam is attracting investors

According to Reuters, Singapore’s sovereign wealth fund GIC is in the running to acquire up to a 20% stake in Bach Hoa Xanh supermarkets (sales of US$558 million, up 7% in H1 2023 via 1,700...

3 October 2023

Cdiscount: +30% conversion thanks to GPT-4

Since July 2023, Cdiscount (80 million products) has been exploring the industrial use of generative AI, particularly for product categorisation. “When a seller creates a product sheet, we...

2 October 2023

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026