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Under investigation following a cyberattack that exposed data for 33.7 million customers and resignation of C.E.O. Park Dae-Jun on December 10 2025, South Korean e-commerce retailer Coupang (2024...

6 January 2026

Bercy revises figures and brings Shein’s non-compliance down to 25%

The non-compliance of products sold on Shein is now estimated at 25%, a far cry from the 80% put forward by the French Economy Minister in November. This is a key adjustment that allows the...

5 January 2026

Agentic commerce: AI agents enhancing a shopping experience

This month, our analysis focuses on how innovation is reshaping a retail customer experience: delivery promises integrated from the earliest stages of an e-commerce journey, adding items to a...

2 January 2026

Criteo appoints Gregory Mialhe as Retail Media Director for France

Criteo announced on December 16 the appointment of Grégory Mialhe as Retail Media Director for France. The former Director of Marketing and Direct Sales at Retailink by Fnac Darty...

22 December 2025

Small parcels: the EU sets a €3 custom duty, France wants to add €5

As the French National Assembly prepares to vote on the 2026 Finance Bill which includes a €5 tax on small parcels, the European Union has already approved a €3 customs duty per item category as...

19 December 2025

With Grand Frais, Apollo makes a first move into European grocery retail

Through an agreement to acquire 70% of the operator of Grand Frais, the US investment fund Apollo aims to double stores and evolve a model that has so far been entirely focused on physical retail...

19 December 2025

OMS: agentic AI sets new standards for e-commerce orchestration

Long confined to ‘click & collect’ or ‘ship from store’, Order Management Systems (OMS) are now expanding integration due to the rise of agentic AI which provides fine orchestration of flows...

18 December 2025

Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

Pierre Brousseau (FDJ United Ventures): “For 2026, we are positioning ourselves in a more rational and offensive again VC market”

What is the total amount of assets under management at FDJ United Ventures?FDJ United Ventures was launched in 2015. We invest in European start-ups supported by La Française des Jeux (FDJ...

12 December 2025

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

Walmart and Instacart bet on AI agents to simplify basket creation

In the U.S.A., Walmart has partnered with Pinterest and Instacart with ChatGPT to simplify and speed up the creation of online grocery baskets. Details below.

12 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Klépierre, URW, Carmila: in 2025, retail media and services accounted for nearly 10% of net rental income

Published on February 12 and 19, annual financial results of the three major European property companies show that Klépierre, Unibail-Rodamco-Westfield, and Carmila are no longer singing from the...

24 February 2026