Morgane Monteiro

Journalist

Journaliste économique pour mind Retail depuis 2024, j’analyse la transformation digitale du commerce.

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Expertise

Journaliste économique pour mind Retail depuis début 2024, j’analyse les dynamiques de transformation digitale dans le commerce. Mon travail mêle suivi de l’actualité sectorielle, enquêtes approfondies et décryptage des innovations technologiques nourris par des échanges avec des experts du terrain à travers des interviews de dirigeants et l’animation de tables rondes.
Forte d’une première expérience en analyse d’insights stratégiques au sein du HUB Institute, je m’attache à produire une information indépendante et rigoureuse pour les décideurs du retail. Je couvre un large spectre de sujets liés à la digitalisation et à l’omnicanalité dans le retail et la retail tech : expérience client, supply chain, paiement, cybersécurité, intelligence artificielle.

Latest articles by Morgane Monteiro

In the U.S.A., pure-players account for 37% of back-to-school purchases

In the United States, sales of school supplies are expected to reach US$31.3 billion in 2024 (Deloitte). While Walmart leads the market with a 34% market share in value terms, supermarkets and...

3 September 2024

Social commerce: engaging, converting and retaining Gen Z

With 5.17 billion users by 2024, and the rise of TikTok Shop in the U.K. and the U.S.A., social networks are a key acquisition and engagement channel for brands. With the arrival of TikTok Shop in...

29 August 2024

[mind Retail Exclusive] Blissim transfers thousands of customer reviews to the Sephora website

Since June 1, 2024, subscription beauty box specialist Blissim (1.2 million customers in France, 2023 turnover of around €50 million) has been capitalising on customer reviews. Previously...

28 August 2024

How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector

Optical Character Recognition, automated photo retouching and pricing... Enhancy, a SaaS company specialising in optimising the online resale of 2nd hand products (household appliances and...

27 August 2024

Despite better Q2 results than Alibaba, Temu reviews strategy

The quarterly results to the end of June for Alibaba (sales up 4%, including down by 1% for retail) and Temu (sales up 86%) worried financial markets. Rising competition from TikTok and other...

27 August 2024

Toy specialist Hamleys opens more concept stores in Dubai and London

In Dubai, on August 23, Hamleys (2023 sales: US$59 million, down by 8.8%, after a rise of 68% in 2022), the oldest British toy chain, now a subsidiary of Reliance Retail (acquired in 2019 for...

26 August 2024

China: After an upbeat Q2, Walmart sells JD.com

On August 21, Walmart confirmed the sale of their stake in JD.com (2023 sales:US$153 billion, up 3.7% in a year). In China, faced with competitors Pinduoduo, Xiaohongshu and Alibaba, the...

23 August 2024

Social commerce: why Amazon needs TikTok’s audience

At a time when growth is slowing, Amazon (2023 sales: US$574.8 billion, up 12%) signed an agreement on August, 8 with Tik Tok (1.58 billion users in April) to enable highly engaged American users...

21 August 2024

Macy’s develops post-purchase retail media with Rokt AI

After a test phase last autumn, Macy’s Media Network, the Macy’s advertising network created in 2020, signed a partnership with New York-based retail tech Rokt on August 8, 2024. This...

21 August 2024

Decathlon Hong Kong: a virtuous circle of lifetime returns with Adyen

At the NRF Big Show held in Singapore from June 11 to 13, Decathlon Hong Kong reported on the results of an unlimited returns policy, introduced in 2022 for members of the loyalty programme (free...

19 August 2024

The Saudi public investment fund wants 50% of Selfridges

On July 15, following the publication of an insolvency report on the Austrian property company Signa, the Saudi Arabian Public Investment Fund (PIF) wants an increased stake in Selfridges (2023...

2 August 2024

Department stores: faced with pressure from the market, Nordstrom wants to go private

According to WWD, the American department stores’ chain Nordstrom announced an intention to go private, following a press release from the Nordstrom brothers last April. Similar to...

30 July 2024

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What you absolutely must read this week

The essential content of the week selected by the editorial team.

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025

Kroger compensates Ocado with US$350 million and scales back robotic warehouses

After improving net margin in 2024, Kroger is closing several automated Ocado warehouses. The strategy is to strengthen in-store picking and delivery partnerships with DoorDash Instacart and Uber...

12 December 2025

Most viewed articles of the month on mind Retail

What readers clicked on the most last month.

In the category

What readers clicked on the most last month.

1

Small parcels tax: France, Italy, Romania and Benelux respond to low-cost marketplaces

Shein, Temu, AliExpress… Facing marketplaces flooding Europe with non-compliant goods, the French National Assembly voted for a €2 tax on parcels under €150 from January 2026. This level is half...

21 November 2025

2

Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent

In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...

12 December 2025

3

Price-fixing investigation: Swatch and Citizen under scrutiny in Italy

On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...

11 December 2025

4

Italy: three executives from luxury goods group Tod’s investigated over worker exploitation

After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...

28 November 2025

5

Australia bans access to social networks for under‑16s

As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...

2 December 2025

6

Customs duties: Costco sues the Trump administration

On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...

5 December 2025