Payment and security

After a successful trial period for in-store checkout, Courir is stepping up a gear and rolling out Zebra's mobile payment solution in 20 stores in October 2025, according to mind Retail. Arnaud...

18 September 2025

After Asda and Currys, Sainsbury’s tests facial recognition to lower theft

To reduce theft, the UK’s second-largest food retailer, Sainsbury’s (2024 turnover: €42.9 billion, up by 1%), has been using facial recognition technology since September 3, 2025...

15 September 2025

UK : Morrisons and Waitrose are trialling connected trolleys to reduce shoplifting

Against a backdrop of rising shoplifting across Europe, Morrisons and Waitrose are trialling connected shopping trolleys with Instacart and Shopic. The aim of this digitalisation of a customer...

15 September 2025

Klarna valued at US$15 billion for a NYSE listing

On September 9, Swedish payment company Klarna, known for buy-now-pay-later (BNPL) solutions, raised US$1.37 billion in an initial public offering on the New York Stock Exchange (NYSE). This...

15 September 2025

South Africa: Shoprite rolls out smart trolleys, designed in-house by the tech division

In 2 Checkers hypermarkets, the South African giant is testing a smart connected trolley technology developed by ShopriteX, the tech entity of the parent company. Trolleys are equipped with...

28 August 2025

Biometric payment: Handwave raises US$4.2 million and signs with Visa

In the wake of Amazon One, Latvian start-up Handwave aims to democratise biometric payment and authentication using the palm of the hand. The past weeks have seen major announcements by the...

21 August 2025

After Ebay, Klarna is collaborating with the resale platform Poshmark

Faced with the rise of circular fashion in the USA, where the second-hand market is worth US$51.9 billion, and the Swedish fintech company's ambitions to offer services beyond payment methods...

5 August 2025

Brazil: The success of instant payment system PIX triggers US investigation into unfair competition

In mid-July, the US launched an investigation into PIX, an electronic payment system created by the Central Bank that replaced bank cards and cash. This solution threatens the business of Visa...

30 July 2025

Through partnership with Shopify, OpenAI wants to integrate a native checkout feature into ChatGPT

On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...

22 July 2025

H&M equips U.K.’s staff with cameras to curb shoplifting and assaults

On July 7, 2025, H&M launched a trial in the United Kingdom of body cameras for sales staff, who have been facing an increase in shoplifting and assaults. Stores in Edinburgh, Wood Green and...

8 July 2025

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

Most viewed articles of the month on mind Retail

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

Scope 3 carbon footprint: How Auchan is moving toward eco-selection of suppliers

Auchan Retail is taking another step forward in the decarbonisation of Scope 3 emissions. Since August, the retailer has begun including smaller suppliers in the measurement of CO2 emissions...

13 October 2025

Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT

Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...

13 October 2025