CSR and HR

While in Germany, the application of CSDDD has been eased, Otto online retailer is the subject of a complaint related to Thai textile workers. After filing for bankruptcy, a former textile...

7 March 2025

In Germany, C&A closes the only European manufacturing site

The Dutch fashion brand C&A (13,000 stores in 17 countries) closed the 4,200 sq.m production plant in Mönchengladbach, Germany at the end of February 2025. Opened in 2021 for producing...

4 March 2025

EU: Commission backpedals on CSRD and duty of vigilance

On February 26, the Commission presented a proposal for the Omnibus Directive, removing 80% of companies from the CSRD non-financial reporting framework and slashing obligations related to the...

27 February 2025

EU: CSRD and due diligence appear set for wide-ranging unravelling

After two days of consultations organised by the Commission, the plan to simplify the CSRD and the due diligence is becoming clearer. If confirmed, 85% of companies will no longer be subject to...

13 February 2025

Under attack from 19 States, will Costco give in to the anti-inclusion and diversity movement?

On January 28, 19 U.S. states sent a letter to the C.E.O. of Costco, a brand name that is emblematic not only for its HR and pay policies, but also for equity, diversity and inclusion. The...

30 January 2025

[NRF 2025] How Best Buy is reducing the cost of e-commerce returns

Omnichannel, in-store help desks, web to store... With 38% of sales online and a double-digit returns rate, Best Buy developed a unique process dedicated to making the most of returns. Chuck...

23 January 2025

[mind Retail Exclusive] In addition to X, Yuka users will soon be able to contact brands on Instagram and LinkedIn

Three months after enabling users to contact FMCG and beauty brands live, Julie Chapon, co-Founder of the Yuka product safety app, revealed results of the feature to mind Retail.

23 January 2025

Ingka aims to inject €700 million into recycling over the next 5 years

On January 15, Ingka Group (2024 sales: €41.8 billion, down 5.6% year-on-year) announced an investment of €1 billion in recycling infrastructures. The budget allocated to the Circular...

17 January 2025

Mercadona increases the pay of all staff by 8.5%

From 2025, to increase the purchasing power of staff, Spanish largest grocery retailer Mercadona (turnover 2023: €35.53 billion, up 15% in a year via 1,681 stores) is increasing salaries of...

16 January 2025

[NRF 2025] Under threat from customs duties, CSR is fading into the background

At this year's NRF, retailers' CSR initiatives seem to have all but disappeared from the agenda in the face of upcoming political and customs tax issues. Jérôme Del Porto, Director of Circularity...

15 January 2025

Meta and Amazon join Walmart in reviewing HR inclusion policies

Meta and Amazon are backtracking in a fight against discrimination. After abolishing fact-checking in the U.S.A., Meta announced in a memo sent to staff on January 10, 2025, a scrapping of...

13 January 2025

[mind Retail Exclusive] Constance Fouquet makes a fresh start in 2025

According to our sources, Constance Fouquet has left Maisons du Monde (9M 2024 sales: €705 million, down 11.4%). Hired in April 2022 after five years at Veepee, in a context of rapid digital...

10 January 2025

Meituan and Ele.me force delivery drivers to rest

In China, Meituan, an e-commerce and express delivery platform, launched a “tiredness management” system to deal with long working hours of couriers. After a 12-hour quota, delivery...

8 January 2025

The major retail and e-commerce trends of 2025

In a context of sluggish consumption, budgetary and geopolitical uncertainties (U.S.A., Middle East, Ukraine), concentration and financing tensions, retailers are prioritising efficient and...

19 December 2024

Senate report condemns working conditions in Amazon warehouses

On June 15, the US Senate Select Committee led by Bernie Sanders issued a report on working conditions in Amazon‘s warehouses, in which safety procedures are not respected. The senators...

18 December 2024

[mind Retail Exclusive] The French repair bonus to be extended to underwear and household linen

After a year's use for clothes in France, the Refashion eco-organisation is working on new territories for a repair bonus, mind Retail has learned.

13 December 2024

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

Most viewed articles of the month on mind Retail

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Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

France and Italy urge Shein to reassess a business model

While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...

13 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”

As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...

13 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025