Digital and omnichannel

On March 6, 2025, Kantar Media presented the Top 100 Advertisers 2024, revealing that they now account for 46% of investments in the multi-media advertising market (press, radio, TV, OOH, cinema...

13 March 2025

South Korea : CJ Olive Young tests multilingual personal shoppers in-store

To appeal to an increasingly international clientele, Korean cosmetics giant CJ Olive Young (turnover 2024: US$3.5 billion, up 24%, net margin ratio at 10% of sales) is trialling multilingual...

13 March 2025

MediaMarkt rolls out a marketplace in Belgium and anchors in stores

After the Netherlands, Germany, Italy, Spain and Austria, MediaMarkt launched a marketplace in Belgium on March 6, 2025. A subsidiary of Ceconomy (2024 turnover: €22.4 billion, up by 0.9% at...

10 March 2025

With a sample vending machine, Asda is testing a new medium for retail media

After launching a media agency LS Eleven Media Services in partnership with ad server SMG last May, the British supermarket chain Asda (turnover 2023: US$27.2 billion, up 7.1% in a year) has just...

5 March 2025

[mind Retail Exclusive] With Aive, Tefal boosts Instagram campaigns with AI

According to our sources, the Seb group selected the start-up Aive, specialised in the automation of content for social networks, for a first campaign on Instagram and Facebook during the holiday...

5 March 2025

With Faume, Soeur launches into second-hand goods via an omnichannel approach

On February 26, 2025, the French fashion brand Soeur (turnover of €65 million in 2024, up by 30% in a year via 54 points of sale in Europe) rolled out a second-hand platform “Sœur...

3 March 2025

Ulta Beauty teams up with Lucky to publish stock data on brands’ websites

While the growth of Ulta Beauty is slowing down (Sales 2024 US$11.3 up by 0.8% after +5.7% in 2023, +15.6% in 2022 and +37.9% in 2021), the brand is strengthening an omnichannel approach to boost...

28 February 2025

Self-checkout, kiosks: Morrisons and Itsu focus on a more human touch

In the United Kingdom, the Japanese fast food chain Itsu (2023 turnover: €184 million, up 60% in a year) is backtracking on self-service ordering terminals. The business will increase the...

28 February 2025

TikTok Shop arrives in Western Europe, with a potential market of €3.3 billion

After the launch of TikTok Shop in Mexico, the platform is launching this feature in France, Germany, Italy and Spain, four countries with a combined total of 85 million users in 2024. Since...

26 February 2025

Driven by new profit streams in 2024, Walmart puts the spotlight on e-commerce

Walmart maintained growth while generating higher profits from the core business. With online sales accounting for 18% of total revenue -a level equivalent to Target - e-commerce triggered...

25 February 2025

Alibaba opens a first furniture showroom in Hong Kong

On February 22, 2025, Taobao (Alibaba Group) teamed up with Chinese home furnishings platform Papabo to open a first physical furniture store. Named PapaHome and located within the Tsim Sha Tsui...

21 February 2025

Infinity Advertising becomes a wholly-owned subsidiary of Mousquetaires

Infinity Advertising, the joint advertising agency that has been marketing the retail media offerings of Intermarché and Casino supermarkets since 2021, announced on February 14 a purchase...

19 February 2025

Coopérative U finally launches into retail media

In mid-2025, the French Coopérative U (2024 turnover: €26.91 billion excluding fuel, i.e. up by 4%) will launch a retail media offer on the Coursesu.com website and on the app, in...

13 February 2025

Patricia Grundmann, Obi Group: “Our future adserver will be able to handle a lot of API calls and operate DOOH in-store”

Patricia Grundmann, VP Media & Retail Media at German D.I.Y. retailer Obi Group Holding, told mind Retail all about her plans for the transformation of the company in 2025. This includes a...

6 February 2025

Yes Ad halves the proportion of leaflets in waste paper

While consumers have massively adopted Yes Ad in the 14 test areas, it has also helped to reduce the proportion of advertising leaflets in paper waste. The French government is due to make a...

28 January 2025

USA : WhatsApp and SMS are integrated into Google Maps

After a test in Latin America in June 2024, Google is rolling out WhatsApp (Meta group) and SMS in Google Business Profile cards in the U.S.A. “Users can interact directly with brands at any...

27 January 2025

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Marketplaces: Stockly enters Switzerland with MediaMarkt, Decathlon, Galaxus and Manor

After a loss-making but high-growth year in 2025, the stock-pooling start-up for marketplaces signed agreements with 4 Swiss players, mind Retail learned. By taking on one of Europe’s most...

30 January 2026

Save launches an e-commerce site to support a shift towards sales

Having just reached break-even, the French subsidiary of refurbished specialist Save intends to go beyond an historical model of repair to develop sales of accessories and refurbished products...

23 January 2026

Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...

11 January 2026

Agentic AI: Hymalaia attracts retailers and announces imminent fundraising

According to our sources, the young start-up Hymalaia is continuing development in retail with 4 new retailers currently in POC and an imminent fundraising. We examine the details.

16 December 2025

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Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round

11 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

Circana: French e-commerce ended 2025 with strong growth, hypermarkets continue to decline

After four years of decline, volumes of fast-moving consumer goods (FMCG) rose again in 2025 in France and Europe, although they did not compensate for four years of losses. The rebound was...

15 January 2026

2026 Trends – Chatbots, WhatsApp, social networks: don’t miss out on conversation

(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...

13 January 2026

Black Friday: Amazon’s AI assistant Rufus featured in 38% of sessions in the US

While peak season sales, revealed at the NRF Big Show, rose by 4.1% in the US from November 1 to December 31, 2025, Rufus, Amazon’s conversational chatbot, confirmed its traction. During the...

15 January 2026

2026 Trends – How far should retailers open the door to AI Search engines ?

(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...

8 January 2026