Digital and omnichannel
At Walmart, the Sparky chatbot increases an average basket by 35%
While Walmart published annual results on February 19, 2026, the AI chatbot confirms a key role in revenue generation. “Customers using Sparky generate an average basket that is...
- Retail
- Retail tech
- News
25 February 2026
Cyberattack: leak of 37 million customer records at ManoMano
On February 10, 2026, D.I.Y. pure player ManoMano (GMV 2024: 1 billion euros) officially notified customers of a data leak that occurred in January 2026, affecting 37 million customer records...
- Retail
- Retailer and e-commerce
- News
20 February 2026
AI, advertising, subscriptions, marketplace: how Walmart made e-commerce profitable in 2025
Walmart confirms a strategic shift, with 713 billion dollars in revenue in 2025 and a valuation up 600 billion dollars in 2 years. The group has maintained growth and is accelerating high-margin...
- Retail
- Economy and regulators
- News
20 February 2026
Faced with a margin crisis, Carrefour focuses on e-commerce and automation with Vusion
On February 18, 2026, Carrefour food retailer (2025 revenue: €84 billion, up by 4.6% at constant rates, net margin halved to €385 million for a net margin ratio at 0.5% of sales due to...
- Retail
- Retailer and e-commerce
- News
19 February 2026
How far can WhatsApp and RCS take conversion and customer loyalty?
Faced with rising acquisition costs and ROI requirements, WhatsApp and RCS are becoming strategic marketing levers for brands. Between feedback from But, Picard, La Petite Mendigote, Clarins, and...
- Retail
- Retail tech
- Analysis
18 February 2026
Grain de Malice: how live shopping boosts average basket by 67%
On February 12, Grain de Malice received a public award at the first edition of the E-commerce live summit organised by the Caast agency. On the sidelines of the event, Laurent Bacquaert, Digital...
- Retail
- mind Exclusive
- Retail tech
12 February 2026
Why and how Leboncoin launched an app in ChatGPT
While OpenAI developed a space for third-party applications within an interface since December 2025, Leboncoin, the second most visited e-commerce site in France, has launched an application in...
- Retail
- Retailer and e-commerce
- News
10 February 2026
Facing TikTok’s crisis in the US, UpScrolled attracts users
In the USA, whileTikTok has been navigating turbulence since a restructuring on January 22, 2026, led by a new entity controlled by Oracle and Silver Lake (bugs, service outages and accusations of...
- Retail
- Retail tech
- News
10 February 2026
[Amazon Results] E-commerce fuelled by AI and advertising drives Amazon in 2025, but the cloud bet raises questions
Driven by e-commerce, the marketplace, the cloud, and advertising — four units each generating more than US$12 billion in incremental revenue in 2025 — Amazon ended the year with solid...
AI Builders study : 18% of French companies have launched agentic projects
Whilst a shift towards agentic commerce has been under way for several months, consulting firm AI Builders has revealed, exclusively to mind Retail, a study on the disintermediation of customer...
- Retail
- mind Exclusive
- Retail tech
6 February 2026
How Leroy Merlin generates 5% additional revenue with a range optimisation tool
On the sidelines of Diamart Consulting’s Retail Data Day event in Paris, Louis des Escotais, Chief Performance Officer at Leroy Merlin, presented to mind Retail the results of Wiser, an internal...
- Retail
- mind Exclusive
- Retail tech
5 February 2026
Costco partners with Instacart to launch e-commerce and delivery in France and Spain
On January 30, 2026, the world’s largest cash & carry retailer Costco (2025 revenue: US$275 billion, up by 8% in a year, 3% net margin ratio, through 923 stores in 14 countries) launched...
- Retail
- Retail tech
- News
3 February 2026
After signing But and Fnac Darty, Dealt becomes profitable and begins expansion
Profitable in 2025, service start-up Dealt is preparing international expansion, mind Retail learned. With 55 clients after signing with But and Fnac Darty, the tech platform is deploying AI...
- Retail
- mind Exclusive
- Retail tech
3 February 2026
Retail tech: major trends for 2026
In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...
30 January 2026
Ahead of an I.P.O., OpenAI tests advertising on ChatGPT in the U.S.A.
In mid-January, OpenAI (2024 revenue: 3.7 billion dollars, up by 130% in a year) announced the launch of advertising on ChatGPT from February 2026 in the U.S.A. Sponsored ads will appear for users...
- Retail
- Retail tech
- News
23 January 2026
Save launches an e-commerce site to support a shift towards sales
Having just reached break-even, the French subsidiary of refurbished specialist Save intends to go beyond an historical model of repair to develop sales of accessories and refurbished products...
23 January 2026
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026