Retailer and e-commerce
In China, KFC equips managers with an AI voice assistant
In China, on June 20, 2025, Yum China (2024 revenue: US$10.65 billion, 2.5% after a rise of 14.1% in 2023) announced the launch of an AI-integrated voice assistant in several KFC restaurants. As a...
- Retail
- News brief
24 June 2025
[mind Retail Exclusive] After a quiet fundraising round, Newtone connects generative AI to Shopify, Salsify, and Inriver
Since launch in March 2024, Newtone has been aiming to industrialise content production for the e-commerce sector with generative AI LLM. According to our information, the retail tech company...
- Retail
- mind Exclusive
- Retail tech
24 June 2025
After RFID, Decathlon rolls out mobile checkout in all stores
After pioneering self-checkout via RFID, Decathlon (2024 revenue: €16.2 billion, including 20% online, up by 5.2% after 4.4% in 2023) announced on June 23 the launch of Orisha Commerce, a...
- Retail
- News brief
24 June 2025
[Luxury Barometer] Global Top 5 in 2024: a delicate balance
As Richemont and Chanel publish 2024 accounts (May 2025), mind Retail analyses the health of the world's top five luxury brands—LVMH, Chanel, Hermès, Kering, and Richemont—using 5 indicators...
- Retail
- Market indicators
23 June 2025
Malaysian company Mr.DIY opens in South Africa
South Asian D.I.Y. discount retailer Mr.DIY (2024 revenue: US$984 million, up 6.7% year-on-year, via 5,000 stores in Asia and Europe) is preparing to sell in Africa with a first store in South...
- Retail
- News brief
20 June 2025
TikTok Shop launches in Japan and secures a future in Indonesia
Bytedance is preparing to launch TikTok Shop in Japan. This is expected from a change in the app’s privacy policy in Japan, which now refers to “shopping features,” according to...
- Retail
- News
- News brief
19 June 2025
Colruyt and Carrefour rebalance European assets
On June 17, the Les Mousquetaires Group (2024 sales: €42.5 billion, up 6.4%) announced exclusive negotiations to acquire 81 Colruyt stores, 44 petrol stations, and 1,300 French staff. The...
- Retail
- News brief
19 June 2025
Faced with trade tensions, Shein and Asics are ramping up Indian production
In India, Shein and Asics are increasing production capacity to respond to trade tensions and secure supply chains. Shein (2024 revenue: US$38 billion, up 19%), which returned to India in February...
- Retail
- News brief
18 June 2025
Italy’s Conad to invest €258 million in store network
On June 9, the Italian group Conad (2024 revenue of €21.1 billion, up 4.5% year-on-year after a rise of 8.1% in 2023) announced an investment of €258 million by 2027 in a network of...
- Retail
- News brief
17 June 2025
Financière Agache, a Bernard Arnault’s holding company, exits Lagardère’s capital
It’s the end of a strategic partnership. According to the AMF, Bernard Arnault’s holding company Financière Agache sold the remaining 7.97% stake in the Lagardère group...
- Retail
- News brief
17 June 2025
Pressured Debenhams signs with Romanian unicorn UiPath to optimise prices
Debt renegotiation, declining sales, margins under pressure: to regain control of a pricing policy, Debenhams is turning to the Romanian automation unicorn and embarking on a shift towards smarter...
- Retail
- News
12 June 2025
[mind Retail Exclusive] Coop Switzerland boosts sales with an AI chatbot dedicated to DIY
Daniel Hofmann, Brand Manager at Jumbo, shared with mind Retail the results of a conversational AI chatbot, which has been launched for two years. He explains usage figures, the impact on average...
- Retail
- mind Exclusive
- Analysis
11 June 2025
USA : Dollar General capitalises on tariffs trade tensions
In the U.S.A., the second-largest discount grocer after Aldi reported excellent business results. It seems that the 55% tariff increase on Chinese products has been a godsend for low-cost...
- Retail
- News
10 June 2025
After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks
As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.
- Retail
- News
6 June 2025
[mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors
Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative...
- Retail
- mind Exclusive
- News
6 June 2025
Portugal: a Glovo delivery rider recognised as an employee by the Supreme Court
In a ruling on May 28, the Supreme Court of Justice of Portugal reclassified the relationship between an independent food delivery rider and the Glovo platform as an employment relationship. The...
- Retail
- News brief
6 June 2025
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026