Retailer and e-commerce

In the U.K., thefts jumped by 25%, and assaults on staff by 50% in 2024. With the associated loss estimated at €4.8 billion per year for the sector, retailers are investing in more security. We...

2 April 2025

Nicolas takes stock of 4 months of last mile deliveries with Woop

Although in 2024 e-commerce accounted for barely 2% of Nicolas's business, the wine retailer part of Castel group is taking stock of a new Delivery Management System after 4 months. The aim is to...

2 April 2025

With points of interest prompt, Amazon creates an AI-generated shopping monitoring tool

On March 26, Amazon (2024 turnover US$638 billion, up by 11% at constant rates) launched ‘interests’ as ‘beta test’. This is a generative AI feature on a mobile application...

31 March 2025

Advertising tracking: Apple ordered to pay €150 million fine for anti-competitive behaviour

On March 31, the French Competition Authority fined Apple (annual turnover: US$391 billion in the financial year ending September 2024, up 2% after a fall of 2.8% in 2023) €150 million for...

31 March 2025

Instacart adopts technology to combat out-of-stock in the U.S.

After reporting a profitable 2024 fiscal year, driven by an 11% turnover uplift, the food shopping app is going further with stock data. New technology, based on computer vision and AI, should...

28 March 2025

TikTok Shop arrives in France, Germany and Italy

TikTok announced the launch of TikTok Shop in France, Germany and Italy on March 31. The service is now available in 15 countries. The shopping features are directly integrated into the videos in...

28 March 2025

With 20% of e-commerce in 2024, Target wants to increase the marketplace fivefold

In the U.S.A, Target, the most omnichannel grocery retailer is capitalising on the positive benefits of a marketplace launched in 2019. While advertising revenue grew by 24% last year, it wants to...

28 March 2025

Acquired for US$8.5 billion, Dollar Tree sells Family Dollar for US$1 billion

On March 26, the American discounter Dollar Tree (owner of the eponymous brand and Family Dollar) reported a turnover of US$30.83 billion in 2024 via 2900 stores, up 0.8%, but a net loss that...

28 March 2025

Like Action, Miniso closes the 2024 financial year with a 23% increase in turnover

During the financial year ending at the end of December 2024, the Chinese company Miniso reported, on March 21, an unaudited turnover of US$2.33 billion (up by 22.8%, after an increase of 14% in...

27 March 2025

With live shopping, Voyages E.Leclerc has attracted 28,420 viewers in two years

E.Leclerc Voyage, the travel agency of the second largest French grocery retailer by market share (2024 turnover: €49.9 billion, excluding fuel, up by 2.6%, after a 10.3%-increase in 2023)...

25 March 2025

India: Apna Mart raises US$25 million with its hybrid model

On March 24, Apna Mart, an Indian food retailer operating both in-store and 15-minute express delivery, raised US$25 million in Series B (capital and debt), according to the Registrar of...

25 March 2025

India: Amazon and Walmart accused of violating quality control rules

After being caught in September 2024 for failing to comply with competition law, Amazon and Flipkart (a subsidiary of Walmart) are accused of violating quality control rules in India. The Indian...

24 March 2025

Inditex ends 2024 with strong growth and 26% of online sales

On March 10, the global fashion giant Inditex (owner of Zara, Pull&Bear, Bershka, Massimo Dutti, etc.) revealed a annual turnover of €38.6 billion, 26.4% of which was online, for the...

21 March 2025

b.connect authentification service will be launched with a six-month delay

In France, the b.connect authentication service, an offshoot of the banking card group (Groupement des Cartes Bancaires), will finally be launched in September 2025, 6 months later than planned...

21 March 2025

In 2024, which retailers have the best scores on the professional equality index?

In 2024, 1,812 online and omnichannel retailers with more than 50 staff reported their score on the professional gender equality index to the French Ministry of Labour. mind Retail analysed the...

20 March 2025

U.S.A.: Forever 21 files for bankruptcy, with debts of US$1.58 billion

On March 17, 2025, Forever 21 (2021 turnover US$2 billion, last available financial data) filed for bankruptcy in a Delaware court. This includes 354 stores in the USA, the brand licence and U.S...

18 March 2025

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity, and Gemini. How much of the budget will they absorb...

23 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”

As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...

13 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025