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With the Indian market of express delivery set to reach US$6 billion in 2024, the number of IPOs and capital raisings by delivery platforms is increasing. Following Swiggy and Zepto, Zomato...

3 December 2024

Despite sales up 6.2% in Q3, Walmart innovates to reduce store theft

Driven by more profitable e-commerce and healthy like-for-like growth, Walmart was in brilliant health in Q3. While the group struggles to protect against theft, it launched innovations to ensure...

21 November 2024

British retailers are up in arms against Rachel Reeves’ budget for 2025

British retailers are up in arms over the 2025 budget, presented at the end of October. Between increases in a minimum wage, the introduction of union rights and additional health insurance...

20 November 2024

With sales up 21% in nine months, Action focuses on Southern Europe

In the first 9 months of 2024, Action recorded 10% like-for-like growth, driven by a larger customer base. It is targeting 350 store openings in 2024.

18 November 2024

Auchan Retail wants to cut 1,000 jobs in French stores

While Auchan Retail is negotiating the sale of the Russian stores, the company is also due to rationalise French assets. To accompany the reduction in retail space, the group intends to cut 2,389...

5 November 2024

Watsons, L’Oréal and Alibaba take the brunt of China’s flagging demand

Against a backdrop of slowing consumer demand in China, international beauty and luxury retailers are adopting a cautious expansion approach.

23 October 2024

Faced with inflation and the housing crisis, Ikea sales fall for the first time in 5 years

While the restriction of purchasing power for the working classes continues unabated, even shaking up the political landscape, Ikea's sales fell by 4% in value and remained sluggish in volume in...

15 October 2024

Lectra aims to reduce waste in the fashion industry with Valia

As pressure mounts on fashion retailers to combine profitability with CSR regulations, Lectra is launching Valia, a cloud-based software package that optimises textile cutting and reduces waste.

14 October 2024

Fashion: second-hand players call for an end to resale taxation

In both the U.S.A. and Europe, federations and players in the circular fashion sector are campaigning for an end to double taxation, especially tax applied to resale margins, which applies to...

8 October 2024

Focused on beauty in the U.S.A., Yuka doubled customers in one year

In the U.S.A., where product safety mobile apps are becoming increasingly popular, Yuka has already won business from over 4.5% of Americans.

1 October 2024

Back Market takes a step into physical retail with Bouygues Telecom

In the U.S.A. and France, Back Market is moving up the value chain and joining forces with Verizon and Bouygues. The marketplace is also due to sell via 15 stores.

20 September 2024

Havas Commerce: 28% of retailers want to increase investment in AI

According to Havas Commerce, while only 46% of retailers are using artificial intelligence, 28% plan to make this an investment priority by 2025. After starting with uses in marketing like...

18 September 2024

Joué Club tests CSR schemes, but keeps sights on e-commerce for Christmas

After receiving agreement from French competition authority to take over the La Grande Récré stores, the JouéClub retailer presented a roadmap for the Christmas period on September 11. E-commerce...

13 September 2024

Truffaut, Boulanger and Cultura victims of a massive cyber attack

Customer data, at the heart of retailing assets, is also of use to cybercriminals. After Zadig & Voltaire and LDLC, Truffaut, Boulanger and Cultura have now fallen victim. Pepe Jeans and...

12 September 2024

Anne-Laure Gayet (Jerome Gayet Foundation): “Few retailers have really made getting people back to work a CSR priority”

The Jérôme Gayet Foundation is unusual in that it is made up of volunteer mentors, mainly from the retail, e-commerce and tech sectors. It will be celebrating a fifth anniversary in 2025. As new...

11 September 2024

H&M and New Look strengthen their agreements on subcontracting practices

As companies are investing in CSRD, fashion retailers are signing more and more agreements to protect the rights of workers and subcontractors in their manufacturing and transport process.

6 September 2024

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025