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As part of the 1to1Monaco event, Romain Roulleau, Marketing, Digital and Customer Director at Castorama, spoke to mind Retail about the results of the Hello Casto chatbot. He also detailed...

14 March 2024

Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”

At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...

14 March 2024

Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat

Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...

13 March 2024

After Kiabi, Primark prepares to enter India

Primark and Kiabi, two European giants in the low-price fashion sector, are looking to expand into the Indian fashion market. mind Retail takes a look at their respective strategies.

7 March 2024

Jérémie Levy, Converteo: “Generative AI prices are not easy to read or to budget for: we’re dealing with probabilism”

Converteo, whose almost 50% of revenue comes from the retail, beauty and luxury sectors, supports retailers in collecting, modelling, measuring and activating data. Jérémie Levy, Managing...

4 March 2024

EU: sustainability due diligence directive blocked by France, Germany and Italy

The Corporate Sustainability Due Diligence Directive has failed to win support from the qualified majority of member states needed to reach the final vote in the European Parliament. The...

1 March 2024

Carrefour ends 2023 on a high note and aims to lease-operate 30% of hypermarkets

Carrefour has published a positive balance sheet for 2023, boosted by external growth in Brazil and in Europe. In France, the strategy of switching to franchising and leasing contracts has...

27 February 2024

Driven by core business and advertising, Walmart concludes 2023 with strong figures

Like Amazon, Walmart improved margins in 2023, thanks to a healthy core business, steady growth in e-commerce and leverage from advertising revenue. This strategy enabled the company to announce...

22 February 2024

[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model

After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...

19 February 2024

[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics

According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40%...

9 February 2024

TikTok: 120 mins per day in France, 127 minutes for the U.K.

According to Qustodio, TikTok is the first social network in the world, in terms of time of use by customers under 18 years old. Building on a growing audience, TikTok has just announced an...

8 February 2024

Wayfair lays off 1,650 staff. Maisons du Monde’s sales down 13.8% over two years

In both the U.S.A. and Europe, a number of furniture and decoration companies ended 2023 in dire straits. They are facing a drop in demand, in a context of inflationary shocks, supply-chain...

1 February 2024

Shein’s Wall Street I.P.O. delayed amid diplomatic tensions

Although Shein has increased the lobbying budget over the past 18 months, a future I.P.O. in Wall Street has been delayed. On both sides of the Pacific, the group is the subject of compliance...

30 January 2024

Kristen d’Arcy, True Religion: “After Instagram Shopping, the next step is to launch e-commerce on TikTok”

Kristen D'Arcy, Chief Marketing Officer of the True Religion brand since July 2023, is boosting Instagram and TikTok to win support from younger consumers. In an interview with mind Retail, she...

29 January 2024

Employee surveillance: Amazon France fined €32 million

The CNIL has fined Amazon France Logistique for excessive staff surveillance. At the heart of the case is data gleaned warehouse scanning tools, used for surveillance and staff sanctions.

25 January 2024

[mind Retail Exclusive] Christofle prepares to launch a second-hand offer in the U.S.A.

After launching an omnichannel platform in October 2023 to repurchase more second-hand products from French customers, the tableware brand is stepping up the pace in the US market.

25 January 2024

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025