News
Digital to the rescue of department stores
Department stores, which are particularly exposed to the crisis, deployed unprecedented digital initiatives last year. Meeting with Selvane du Ménil, C.E.O. of the International Association of...
21 January 2021
Orchestra. “We have recalibrated the ship from store to improve profitability.”
Exclusively for Global Retail News, Pierre Mestre, who took over the Orchestra childcare chain, explains why he changed his mind about delivery from stores.
9 December 2020
Do-it-yourself. Feedback from world giants
In Europe as in the U.S.A., there are lessons to be learnt in the D.I.Y. industry. This sector is benefiting from unprecedented spending deferrals - holidays, leisure activities and new car...
- Retail
- News brief
9 December 2020
Railway stations. Turning travellers into customers, Lagardère’s recipe
While air traffic is low, Benoit Verdier, Sales and Marketing Director at Lagardère Travel Retail, explains the current challenges of Retail in stations.
9 December 2020
“Ikea is constantly testing new solutions for more sustainable consumption”
The Swedish group IKEA does not hesitate to venture into new areas: second-hand (with a first shop in Sweden in Eskilstuna), furniture rental, local production (for its restaurants) with the aim...
- Retail
- Retailer and e-commerce
4 November 2020
Social network selling: are we hooked?
Conversation on WhatsApp, Shopping via Instagram… Consumers were in touch with brands during the Covid-19 on Social Media. As a new channel of influence and loyalty to brands, social media revenue...
4 November 2020
Growing online revenue while reducing direct marketing ad spend
Florian Bessonnat and João Lee, co-founders of Simplex, share their insights about SEO (search engine result optimization) and its challenges and how Simplex helps uncover large untapped revenue...
4 November 2020
Christos Kalogerakis “Due to Covid, we sped up our e-commerce strategy for a new marketplace”
Created in 2019 through the merger of Public (part of Olympia Group in Greece) and MediaMarkt Hellas (a subsidiary of German Ceconomy), PMM Group reported online sales growth by a factor of 9...
5 October 2020
Mirakl’s success. E-commerce marketplaces essential against Covid-19
Amongst star performers whom emerged from the Covid-19 crisis, there is undoubtedly the French nugget Mirakl. This solution offers retailers the opportunity to rapidly develop their own...
5 October 2020
Recycling, environment: Lego invests €400 millions in R&D
Lego, the famous retailer of construction games (turnover 2019 €5.2 billion, 570 stores) is stepping up investments to protect our planet. Anne Besson, Marketing Director of Lego France, Iberia...
5 October 2020
Eco-responsible: an expensive imperative but a risky transition
Lockdown has accelerated awareness of dangerous climate change among consumers. How to respond to this concern, to show credibility without being accused of greenwashing, while reinventing one’s...
5 October 2020
The world’s retailers rethink post-Covid-19 store portfolios
The Covid-19 crisis accelerated the migration of consumer goods sales to digital platforms. Retailers around the world are responding by closing stores that are no longer profitable amidst falling...
- Retail
- Analysis
8 September 2020
OMNICHANNEL: “Our staff transform the business with us”
Ludovic Holinier was appointed in 2019 to run the Belgian Group Louis Delhaize (turnover €7.925 billion, more than 900 points of sale), after managing Sun Art, the Auchan Group’s subsidiary in...
8 September 2020
Post-Covid-19: Mobilising teams around the customer experience
During the height of the pandemic, retail staff managed the unexpected: inventory, new health and sanitary regulation and customers. When normal trade returns, it is imperative for retailers to...
- Retail
- Analysis
8 September 2020
“E-learning proved worthwhile during Covid-19 lockdown.”
Dominique Schelcher, C.E.O. of Système U, gave us a preview of his talk on “human beings, the driving force of recovery” at the Retail Project event on September 10th, in an interview.
4 September 2020
Expert view: “Accurate data helps fashion to be more responsible and omnichannel”
A true digital expert (ex-Pixmania, Private Showroom, Stuart), PingKi Houang, FashionCube's multi-channel Director and President of Fashion Data explains how to put "data intelligence at the...
6 July 2020
Our other services
Research
Conducting customized studies: benchmarks, overviews, personalized newsletters, white label content.
See more
Training courses
Our training courses & masterclasses: short formats for management, executive coaching, and skills development for junior profiles.
See more
Events
Our networking activities: half-day conferences dedicated to industry issues and open to the entire ecosystem.
See more
Our mind news
The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...
- Retail
- mind Exclusive
- Retail tech
9 December 2025
French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...
- Retail
- mind Exclusive
- Retail tech
5 December 2025
Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...
- Retail
- mind Exclusive
- Retail tech
4 December 2025
With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...
- Retail
- mind Exclusive
- Retail tech
2 December 2025
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
How Maison 123 generated €420,000 on WhatsApp in 5 months
Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...
- Retail
- Retail tech
- Analysis
3 December 2025
2
Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”
Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...
- Retail
- Retail tech
- Analysis
11 December 2025
3
Retail media: Marionnaud bets on print with Figaro to boost drive-to-store
According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...
- Retail
- mind Exclusive
- Retail tech
26 November 2025
4
Carmila join forces with Unlimitail and JCDecaux to equip 252 malls
On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...
- Retail
- Property and investors
- News
12 December 2025
5
Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”
Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...
- Retail
- Retail tech
- Analysis
25 November 2025
6
Coupang’s C.E.O. resigns after data leak of 33.7 million customers
On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...
- Retail
- Retailer and e-commerce
- News
12 December 2025