News
Post-Covid-19: Mobilising teams around the customer experience
During the height of the pandemic, retail staff managed the unexpected: inventory, new health and sanitary regulation and customers. When normal trade returns, it is imperative for retailers to...
- Retail
- Analysis
8 September 2020
“E-learning proved worthwhile during Covid-19 lockdown.”
Dominique Schelcher, C.E.O. of Système U, gave us a preview of his talk on “human beings, the driving force of recovery” at the Retail Project event on September 10th, in an interview.
4 September 2020
Expert view: “Accurate data helps fashion to be more responsible and omnichannel”
A true digital expert (ex-Pixmania, Private Showroom, Stuart), PingKi Houang, FashionCube's multi-channel Director and President of Fashion Data explains how to put "data intelligence at the...
6 July 2020
Reinventing basics: Signa Sports and Tendam are looking ahead
The Covid-19 crisis is forcing us to rethink business models in the long term. Two major European retailers, Signa Sports United (present in 17 countries) and Tendam (ex-Cortefiel Group)...
6 July 2020
Keys for Post-lockdown Retail: Adapting to the New Normal
How to adapt to the "New Normal" after a health crisis? Kusmi Tea, Isabel Marant, Boucheron and Celine, answered questions from Michel Koch, editor of GRN, during the ICC@Retail webinar of the...
6 July 2020
Drive in shopping: a formula for the future?
It seems that customers have integrated click & collect, drive thru stores and curbisde pickup into their shopping processes. Experiments conducted by Aushopping (Ceetrus) in France and CapitaLand...
6 July 2020
To maintain customer relationships, John Lewis boosts online appointments
Since mid-April 2020, the British retailer John Lewis (turnover of €13.8 billion in 2019, -1,5%) has been transposing store services to the web. Karen Reeves, Product Services Manager at John...
15 June 2020
CGI. “Improve the shopping experience by spending less time in the store.”
As the crisis retreats, a gradual retail recovery is giving rise to different concerns, fresh expectations and new consumption patterns. Arnaud Cartigny, Vice-President of Retail Consulting at...
2 June 2020
Victoria Glanz, Fullet : “Big retailers will come out of this crisis in a better position”
Based in Shanghai, Victoria Glanz is Senior Partner at Full Jet, an agency that supports retailers on the Alibaba’s platforms Taobao and Tmall (824 million monthly active users in total in 2019)...
- Retail
- Retailer and e-commerce
- Analysis
20 May 2020
Retail. The West delays whilst the East is innovating
From Hong Kong to the Emirates, the retail of tomorrow is being invented in the Far East. Where business has reopened, retailers and property companies are charting a new course. Business...
- Retail
- Analysis
20 May 2020
Mark Thomson, Zebra : “Self-scanning and contactless payment is now booming in Europe”
Zebra delivers software and solutions that helps retailers to elevate customers’ shopping experience, to track and manage inventory and to improve supply chain efficiency. Sophie Baqué discussed...
5 May 2020
Petit Bateau. “E-commerce keeps us afloat”
At the end of 2019, children's clothing retailer Petit Bateau (Rocher Group, turnover of €2.5 billion in 2019) operated 441 stores in 60 countries. 50% of turnover in 2019 was generated outside...
20 April 2020
SPECIALISED RETAIL. STRATEGIC business interventions in force
Delaying collections, shifting online, operating smarter promotions. Fashion and accessory retailers share their strategic choices.
20 April 2020
Grocery stores. What strategies for the end of the crisis?
Many food retailers could emerge from the crisis with more punch than they have entered. But with which organisational schemes? G.R.N. decrypts their short and long-term action plans from Europe...
20 April 2020
“Chinese may (carefully) return to stores. Or perhaps not.”
As a retail expert based in Shanghai, Eric Song Yun is the Founder of Songyun Information Technology Co. For Global Retail News, he explained how business is resuming in China’s economic capital...
20 April 2020
China and Austria. Which learnings as stores reopen?
From China to Austria, retail is gradually emerging from hibernation. What are the most effective strategies and timetables?
- Retail
- Analysis
20 April 2020
Our mind news
As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...
- Retail
- mind Exclusive
- Retail tech
13 March 2026
Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...
- Retail
- mind Exclusive
- Retail tech
12 March 2026
While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...
- Retail
- mind Exclusive
- Retail tech
11 March 2026
While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...
- Retail
- mind Exclusive
- Retail tech
27 February 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer
While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...
- Retail
- mind Exclusive
- Retail tech
27 February 2026
2
Conflicts in the Middle East: what impact on the supply chain and European retail?
With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...
- Retail
- Economy and regulators
- News
5 March 2026
3
Regulatory: With 200,000 Digital Product Passports issued, Darty scales up
While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...
- Retail
- mind Exclusive
- Retail tech
11 March 2026
4
Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers
On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...
- Retail
- Economy and regulators
- News
4 March 2026
5
Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments
On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...
- Retail
- Retail tech
- News
16 March 2026
6
Online authentification : Prelude expands a “message free” solution globally
A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...
- Retail
- Retail tech
- Analysis
13 March 2026