e-commerce

At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...

14 March 2024

Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat

Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...

13 March 2024

Temu wants to open a digital marketplace to American sellers

The e-commerce platform Temu (a subsidiary of PDD Holdings, Pinduoduo’s parent company), known for low-value products, is expanding considerably. By October 2023, Temu was selling into 47...

27 February 2024

[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model

After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...

19 February 2024

The Digital Service Act extends authority to all marketplaces

From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...

19 February 2024

[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics

According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40%...

9 February 2024

[Case study] At Rue du commerce, vendors’ sales up 120% with Qashflo

Exclusively for mind Retail, Benjamin Guigue, Offer Director at Rue du Commerce, takes a step back on the implementation and integration of fintech services from Qashflo. In 2 years, these allowed...

7 February 2024

China’s JD.com opens a first warehouse near Paris

At the end of January, JD.com (retail sales of US$92.9 billion in the 9 months to September 2023, up by 1%) opened a new warehouse in France. Managed by cross-border arm JD Worldwide, the new...

1 February 2024

Shein’s Wall Street I.P.O. delayed amid diplomatic tensions

Although Shein has increased the lobbying budget over the past 18 months, a future I.P.O. in Wall Street has been delayed. On both sides of the Pacific, the group is the subject of compliance...

30 January 2024

Kristen d’Arcy, True Religion: “After Instagram Shopping, the next step is to launch e-commerce on TikTok”

Kristen D'Arcy, Chief Marketing Officer of the True Religion brand since July 2023, is boosting Instagram and TikTok to win support from younger consumers. In an interview with mind Retail, she...

29 January 2024

Employee surveillance: Amazon France fined €32 million

The CNIL has fined Amazon France Logistique for excessive staff surveillance. At the heart of the case is data gleaned warehouse scanning tools, used for surveillance and staff sanctions.

25 January 2024

[mind Retail Exclusive] American Adore Me wants to digitalise wholesale business

At NRF 2024 mind Retail learned that U.S. lingerie online retailer Adore Me (part of Victoria's Secret) is moving away from a purely digital and DTC approach. To gain traction in the wholesale...

16 January 2024

Picnic raises €355 million from historical shareholders

As finance opportunities in the tech sector remains under pressure, Picnic has again demonstrated solid strength to investors. On January 9, the pure-player raised €355 million, in which all...

11 January 2024

Black Friday 2023: French average online spending up by 15%

Although Black Friday for 2023 failed to attract new online shoppers, average online rose by 15% from 2022 in France. Data from Foxintelligence, which tracks the profiles and purchasing behaviour...

15 December 2023

In New York, Shein’s pop-up at Forever 21 attracted 5,000 visitors in 4 days

In the USA, Shein is rolling out pop-up stores within Forever 21 stores. While the offer is a mix of fashion and home decoration, the group told mind Retail about the 2023 results of the pop-up...

23 November 2023

After a good Q3, Walmart’s annual sales should grow by 5%

In the quarter ended October 27, Walmart‘s sales grew by 4.3% at constant exchange rates, reaching US$160.8 billion. U.S.A. sales rose by 4.9% excluding fuel, while online sales surged by...

17 November 2023

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Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

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Payments: Wallets accelerate in a fragmented market

As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...

18 November 2025

Ikea compresses margin in 2025 to stay accessible despite falling revenue

In a context of rising tariffs and lower in-store traffic gains, Ikea closed the financial year with another decline in sales. While volumes increased and e-commerce reached 28% of activity, the...

17 November 2025

Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How RougeGorge brings weather data into CRM strategy

After 4 years of collaboration on personalised emails the lingerie retailer RougeGorge is accelerating with retail tech partner Reelevant, which is expanding within AFM thanks to recent contracts...

10 November 2025

Carrefour: with 4% of the shares Rodolphe Saadé strengthens governance after the Diniz exit

A page is turning at Carrefour. On November 12, 2025 the Brazilian Diniz family (a shareholder since 2014 through its holding Peninsula) sold the 8% stake. At the same time Rodolphe...

13 November 2025

At Roissy 80% of checked Shein items found non-compliant

Following inspections at Roissy Charles de Gaulle airport on Friday November 6, 2025 on 200,000 Shein parcels “8 out of 10 items have proved non-compliant so far”, the French Ministry...

10 November 2025