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Asda and Currys invest in protection against theft and assault in the U.K.
In the U.K., thefts jumped by 25%, and assaults on staff by 50% in 2024. With the associated loss estimated at €4.8 billion per year for the sector, retailers are investing in more security. We...
  • Retail
  • Retailer and e-commerce
  • News
2 April 2025
Tesco grants pay rises above UK’s inflation
On March 17, British retailer Tesco signed an agreement with the USDAW union increasing the wages of stores and distribution centre staff by 5.2%, a rise above inflation (3% in January)...
  • Retail
  • Economy and regulators
  • News brief
21 March 2025
In 2024, which retailers have the best scores on the professional equality index?
In 2024, 1,812 online and omnichannel retailers with more than 50 staff reported their score on the professional gender equality index to the French Ministry of Labour. mind Retail analysed the...
  • Retail
  • Retailer and e-commerce
  • Analysis
20 March 2025
Mercadona increases the pay of all staff by 8.5%
From 2025, to increase the purchasing power of staff, Spanish largest grocery retailer Mercadona (turnover 2023: €35.53 billion, up 15% in a year via 1,681 stores) is increasing salaries of...
  • Retail
  • Retailer and e-commerce
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16 January 2025
Meta and Amazon join Walmart in reviewing HR inclusion policies
Meta and Amazon are backtracking in a fight against discrimination. After abolishing fact-checking in the U.S.A., Meta announced in a memo sent to staff on January 10, 2025, a scrapping of...
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  • Retailer and e-commerce
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13 January 2025
[mind Retail Exclusive] Chronodrive and Norauto join Tipik’s HR multi-brand pool to absorb peaks in activity
Chronodrive and Norauto join Tipik, an H.R. pooling solution managed with Laponi and Cegedim. Already adopted by Decathlon, Kiabi, Brice, Jules, Rouge Gorge, La Vie Claire, Leroy Merlin, Boulanger...
  • Retail
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  • Retailer and e-commerce
29 November 2024
Auchan Retail wants to cut 1,000 jobs in French stores
While Auchan Retail is negotiating the sale of the Russian stores, the company is also due to rationalise French assets. To accompany the reduction in retail space, the group intends to cut 2,389...
  • Retail
  • Retailer and e-commerce
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5 November 2024
Cegid offers a four-day week to employees aged 61 and over
Since October 11, 2024, French employees aged 61 and over at software POS publisher Cegid (4,400 employees in France) have been able to request that 35 working hours be spread over four days...
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23 October 2024
Saudi Arabia: Carrefour and Majid Al Futtaim criticised for human rights violations
On October 21, Amnesty denounced Carrefour‘s practices in a Saudi franchise managed by Majid Al Futtaim (2023 sales €8.6 billion, up 1%). Migrants are employed, underpaid and working 60...
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23 October 2024
Norauto teams up with Klaro to boost staff purchasing power
Since June 2024, Norauto's HR department has been offering all 7,000 French staff use of  Klaro, a start-up simplifying access to welfare benefits and local assistance. Staff using the app are now...
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11 October 2024
Amazon announces an end to remote working for administrative staff
On September 16, 2024, Amazon‘s CEO Andy Jassy announced the end of remote working for 350,000 administrative staff (i.e. 23%). This flexibility ends on January 2, 2025. “When we look...
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20 September 2024
Manufactures Dior under court administration for ‘exploitation’ of workers
In Italy, on June 10, the Milan court declared Manufactures Dior ‘incapable of preventing and controlling’ the exploitation of workers in sub-contracting. The Italian subsidiary was...
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2 August 2024
How Ingka increased staff retention by 5 points in 16 months
In 2023, according to OC&C, staff turnover reached 56% for specialty retailers and 69% in food, with significant differences between store types and age groups. But at Ingka Group, HR team...
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26 April 2024
JC Penney department stores make it easier to swap shifts in bid to retain staff
In January 2023, JC Penney's Human Resources Director launched the "open shift market place" application in a bid to retain the group's 50,000 employees, against the backdrop of a tight employment...
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19 February 2024
Decathlon relies on Heyteam on-boarding to optimise integration of dual work-study
From 2021, the sporting goods retailer Decathlon partnered with a Heyteam staff induction platform to seamlessly integrate new work-study students. These have more than doubled in three years. The...
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28 April 2023
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Featured image of the article Refurbished smartphones: why Largo relies on Speeral automation
Refurbished smartphones: why Largo relies on Speeral automation
The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...
  • Retail
  • mind Exclusive
  • Retail tech
9 December 2025
Featured image of the article Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...
  • Retail
  • mind Exclusive
  • Retail tech
5 December 2025
Featured image of the article Already in POC, Dialog’s conversational agent shows up in the search bar
Already in POC, Dialog’s conversational agent shows up in the search bar
Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...
  • Retail
  • mind Exclusive
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4 December 2025
dynamic shipping, Natch, Hive
E‑commerce: How Hive customises free‑delivery thresholds using customer data
With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...
  • Retail
  • mind Exclusive
  • Retail tech
2 December 2025
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Small parcels tax: France, Italy, Romania and Benelux respond to low-cost marketplaces
Shein, Temu, AliExpress… Facing marketplaces flooding Europe with non-compliant goods, the French National Assembly voted for a €2 tax on parcels under €150 from January 2026. This level is half...
  • Retail
  • Economy and regulators
  • News
21 November 2025
2
Personalised pricing: Europe keeps a low profile while New York forces retailers to be transparent
In the State of New York, unprecedented legislation has come into force requiring retailers using personalised pricing algorithms to inform consumers. While the NRF is seeking to counter its...
  • Retail
  • Economy and regulators
  • Analysis
12 December 2025
3
Price-fixing investigation: Swatch and Citizen under scrutiny in Italy
On December 9, 2025, Swiss watch groups Swatch (Tissot, Mido and Hamilton) and Japanese Citizen (Bulova, Vagary, Frédérique Constant and Alpina) were placed under investigation by...
  • Retail
  • Economy and regulators
  • News
11 December 2025
4
Italy: three executives from luxury goods group Tod’s investigated over worker exploitation
After placing Loro Piana (LVMH), Armani, Dior and Valentino under judicial administration, the Milan public prosecutor's office is now targeting Tod's. Three of its executives are under...
  • Retail
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  • News brief
28 November 2025
5
Australia bans access to social networks for under‑16s
As part of the adoption of the Online Safety law Social Media Minimum Age, voted on 28 November 2025, minors aged under 16 will no longer be able to access social networks in Australia from...
  • Retail
  • Economy and regulators
  • News
2 December 2025
6
Customs duties: Costco sues the Trump administration
On November 28, Costco (net sales of US$267 billion in the fiscal year ending August 31, 2025 , up by 8.1% after 6% in 2024) sued the Trump administration, judging the tariff surcharges imposed...
  • Retail
  • Economy and regulators
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5 December 2025
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