omnichannel

After deploying the Autone inventory management solution in France, Lancel premium retailer is preparing to run a pilot on an e-commerce site, mind Retail has learned. Claire Casteig, Retail...

4 April 2025

Asda and Currys invest in protection against theft and assault in the U.K.

In the U.K., thefts jumped by 25%, and assaults on staff by 50% in 2024. With the associated loss estimated at €4.8 billion per year for the sector, retailers are investing in more security. We...

2 April 2025

Nicolas takes stock of 4 months of last mile deliveries with Woop

Although in 2024 e-commerce accounted for barely 2% of Nicolas's business, the wine retailer part of Castel group is taking stock of a new Delivery Management System after 4 months. The aim is to...

2 April 2025

Instacart adopts technology to combat out-of-stock in the U.S.

After reporting a profitable 2024 fiscal year, driven by an 11% turnover uplift, the food shopping app is going further with stock data. New technology, based on computer vision and AI, should...

28 March 2025

After Woolworths, Hanshow is going to test its smart cart at 2 French retailers

The ESL supplier Hanshow is speeding up the marketing of its digital smart cart. Deployed in 10 Woolworths supermarkets in Australia, it will be tested at 2 French retailers in 2025.

26 March 2025

Inditex ends 2024 with strong growth and 26% of online sales

On March 10, the global fashion giant Inditex (owner of Zara, Pull&Bear, Bershka, Massimo Dutti, etc.) revealed a annual turnover of €38.6 billion, 26.4% of which was online, for the...

21 March 2025

MediaMarkt rolls out a marketplace in Belgium and anchors in stores

After the Netherlands, Germany, Italy, Spain and Austria, MediaMarkt launched a marketplace in Belgium on March 6, 2025. A subsidiary of Ceconomy (2024 turnover: €22.4 billion, up by 0.9% at...

10 March 2025

With a sample vending machine, Asda is testing a new medium for retail media

After launching a media agency LS Eleven Media Services in partnership with ad server SMG last May, the British supermarket chain Asda (turnover 2023: US$27.2 billion, up 7.1% in a year) has just...

5 March 2025

In France, Alibaba gained twice as many visitors as Amazon in Q4

Confirming the traction of low-price marketplaces, 3.14 million new French internet users used AliExpress in Q4 2024. This is the biggest gain in the Fevad and Médiamétrie panel. In the food...

5 March 2025

With Faume, Soeur launches into second-hand goods via an omnichannel approach

On February 26, 2025, the French fashion brand Soeur (turnover of €65 million in 2024, up by 30% in a year via 54 points of sale in Europe) rolled out a second-hand platform “Sœur...

3 March 2025

Driven by new profit streams in 2024, Walmart puts the spotlight on e-commerce

Walmart maintained growth while generating higher profits from the core business. With online sales accounting for 18% of total revenue -a level equivalent to Target - e-commerce triggered...

25 February 2025

[Amazon results] Amazon maintained growth and doubled margin in 2024

Driven by e-commerce, the marketplace, the cloud and advertising - four entities that have each generated more than US$10 billion in incremental revenue - Amazon ended 2024 with solid fundamentals...

11 February 2025

Patricia Grundmann, Obi Group: “Our future adserver will be able to handle a lot of API calls and operate DOOH in-store”

Patricia Grundmann, VP Media & Retail Media at German D.I.Y. retailer Obi Group Holding, told mind Retail all about her plans for the transformation of the company in 2025. This includes a...

6 February 2025

Maisons du Monde sales plummet for 3rd year running

In a French furniture market down by 5.1% to €13.8 billion in 2024 (IPEA), Maisons du Monde (338 stores at the end of 2024) reported annual sales of €1.002 billion on February 4, down...

6 February 2025

USA : WhatsApp and SMS are integrated into Google Maps

After a test in Latin America in June 2024, Google is rolling out WhatsApp (Meta group) and SMS in Google Business Profile cards in the U.S.A. “Users can interact directly with brands at any...

27 January 2025

[NRF 2025] How Best Buy is reducing the cost of e-commerce returns

Omnichannel, in-store help desks, web to store... With 38% of sales online and a double-digit returns rate, Best Buy developed a unique process dedicated to making the most of returns. Chuck...

23 January 2025

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

BNPL: Between healthcare and retail, Scalapay accelerates a P.O.S. offensive with two major signings

Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...

25 February 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026