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Philippines: Faced with an increase in marketplace disputes, the government is tightening the screws
With e-commerce (including services) having grown by 14% in 2024 in the Philippines, coupled with a 25% increase in complaints, the government wants to strengthen oversight between marketplaces...
  • Retail
  • Retailer and e-commerce
  • News
2 April 2025
In a week, Klarna signs with Walmart and files IPO application at NYSE
On March 17, Klarna announced an exclusive partnership with Walmart (2024 turnover: US$681 billion, up by 5.6%) in collaboration with the OnePay app. By December, the Swedish BNPL solution will be...
  • Retail
  • Retail tech
  • News brief
21 March 2025
b.connect authentification service will be launched with a six-month delay
In France, the b.connect authentication service, an offshoot of the banking card group (Groupement des Cartes Bancaires), will finally be launched in September 2025, 6 months later than planned...
  • Retail
  • Retailer and e-commerce
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21 March 2025
[mind Retail Exclusive] Indian mobile payment solution UPI enters Lagardère Travel Retail
Alongside Lyra, the leading mobile payment solution in India signed with a new European retailer, mind Retail has learned on the sidelines of 1-to-1 Monaco. Here are the details.
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13 March 2025
Self-checkout, kiosks: Morrisons and Itsu focus on a more human touch
In the United Kingdom, the Japanese fast food chain Itsu (2023 turnover: €184 million, up 60% in a year) is backtracking on self-service ordering terminals. The business will increase the...
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28 February 2025
India: retailers will soon be able to use Aadhaar biometric authentication
India is easing access to the Aadhaar biometric authentication system (via fingerprint or iris) created by Infosys co-Founder Nandan Nilekani. At the beginning of 2024, this system was being used...
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4 February 2025
Vorwerk deploys Younited Pay to ease Thermomix purchases
Acceptance rates, customer relations, impact on sales teams... At Tech for Retail in Paris, Mind Retail delved into the details of the test carried out in four French branches of Vorwerk, the...
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3 December 2024
[mind Retail Exclusive] Back Market presents 6-month report on virtual payment card
In Europe, for products not repairable under warranty, Back Market has been offering a dematerialised card refund solution since May 2024. Where compensation was previously sent by e-mail via an...
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27 November 2024
Klarna files I.P.O. document with Wall Street
The I.P.O. of Sweden’s Klarna is taking shape. On November 12, the Swedish BNPL company announced that it had “confidentially” filed a first version of a registration document...
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14 November 2024
Alibaba strengthens payment security for third-party merchants to accelerate B2B growth
A year after acquiring Visable, a B2B e-commerce platform publisher, Alibaba (2023 sales US$130.4 billion, up by 8%) launched Trade Assurance on October, 28. On Alibaba.com B2B platform (the...
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31 October 2024
At Marks & Spencer, self-checkout is taking root next to fitting rooms
In the U.K., Marks & Spencer (2023 sales: €15.3 billion, up 9.4% in a year) is installing automatic checkouts, next to the fitting rooms. 28 stores are already equipped, including the...
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29 October 2024
Payment: Klarna arrives on Adyen’s EFTPOS terminals
Swedish deferred payment specialist Klarna is planning to expand a presence in the physical retail sector using Adyen terminals. Announced on September 26, fractional payment products (BNPL) will...
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27 September 2024
Pierre Chassigneux, b.connect: ‘Around 20% of e-commerce baskets are abandoned due to authentication issues’
Recruiting major e-retailers in France, defining the right business model, opening up to other banking partners... The b.connect authentication solution, supported by 5 French banks, is due to be...
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18 September 2024
Ikea and Walmart rely on marketplaces to boost second hand sales
While Walmart is introducing new categories of second-hand products to its marketplace, Ikea is testing a version of C2C digital marketplace. While this approach has not been successful for...
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30 August 2024
Apple compelled to open up iPhone contactless payment to competitors
On July 11, Apple (quarterly sales at the end of July: US$85.5 billion, up 4.9% year-on-year) made a commitment to the European Commission to open up iPhone contactless payment to competing...
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20 August 2024
Casino subsidiary suspends stablecoin issuance
“As part of the entry into force of the European MiCA regulation (June 30, editor note) and in accordance with its compliance commitment, Lugh, issuer of the stablecoin euro, announces the...
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7 June 2024
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Featured image of the article How Mobilier de France reduced the share of cheque payments from 80% to 50%
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
  • Retail
  • mind Exclusive
  • Retail tech
15 October 2026
Featured image of the article How Maison A.Constant built a unified customer database with n8n
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
  • Retail
  • mind Exclusive
  • Retailer and e-commerce
7 October 2026
Featured image of the article From stores to headquarters, Cegid aims to become retail’s first agentic platform
From stores to headquarters, Cegid aims to become retail’s first agentic platform
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
  • Retail
  • mind Exclusive
  • Retail tech
1 October 2026
Photo de Claire Koralewski
From beauty to DIY, Médiaperformances gains traction in Europe with 3 more retail partners
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
  • Retail
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  • Retail tech
22 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
From stores to headquarters, Cegid aims to become retail’s first agentic platform
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
  • Retail
  • mind Exclusive
  • Retail tech
1 October 2026
2
Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT
AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...
  • Retail
  • Retail tech
  • Analysis
16 October 2026
3
How Mobilier de France reduced the share of cheque payments from 80% to 50%
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
  • Retail
  • mind Exclusive
  • Retail tech
15 October 2026
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