retail tech

Following in the footsteps of Best Buy, DHL and Picnic, Blue Yonder is responding to the rising challenge of online returns. As their operational, environmental and commercial impact increases...

20 August 2025

E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents

On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...

13 August 2025

With the acquisition of Mtrix, NielsenIQ strengthens supply chain visibility

On August 6, 2025, NielsenIQ (NIQ), a global consumer intelligence company, announced the acquisition of Mtrix, a Brazilian SaaS provider offering inventory and indirect supply chain visibility...

8 August 2025

Conversational agents: Contentsquare acquires Loris AI to strengthen platform

On July 30, French unicorn Contentsquare, a specialist in online user experience, announced a ninth acquisition with the purchase of Loris AI (amount undisclosed). This California-based start-up...

7 August 2025

Augmodo raises US$37.5 million to transform employees into smart sensors

On July 10, 2025, US start-up Augmodo raised 37.5 million dollars in a Series A round led by TQ Ventures. Specialising in wearable technology for store employees, Augmodo’s badge uses...

5 August 2025

Delipop bankruptcy: a warning for urban logistics start-ups?

Dissolved on July 30 by the Paris Commercial Court, the start-up Delipop, which pooled pedestrian drive-through pickups for several food retailers such as Carrefour and Intermarché via automated...

1 August 2025

USA: With AI, Google Chrome summarises customer reviews directly on e-commerce sites

On July 28, Google announced a new feature in the desktop version of the Chrome browser in the US : summaries of online customer reviews generated automatically by artificial intelligence. From an...

1 August 2025

Brazil: The success of instant payment system PIX triggers US investigation into unfair competition

In mid-July, the US launched an investigation into PIX, an electronic payment system created by the Central Bank that replaced bank cards and cash. This solution threatens the business of Visa...

30 July 2025

Through partnership with Shopify, OpenAI wants to integrate a native checkout feature into ChatGPT

On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...

22 July 2025

[mind Retail Exclusive] Who are the 15% of French people who use AI engines to research online purchases?

While e-commerce traffic is experiencing a significant decline, consulting firm STLAR is highlighting a shift in online shopping habits. According to an exclusive study conducted with Toluna –...

15 July 2025

In the US, traffic from AI search expected to increase by 3,200% during Prime Days

According to Adobe, during Amazon’s Prime Days from July 8 to 11, 2025, traffic to US retailer websites from AI search (ChatGPT, Perplexity, Gemini, etc.) is expected to grow by 3,200%...

11 July 2025

H&M equips U.K.’s staff with cameras to curb shoplifting and assaults

On July 7, 2025, H&M launched a trial in the United Kingdom of body cameras for sales staff, who have been facing an increase in shoplifting and assaults. Stores in Edinburgh, Wood Green and...

8 July 2025

Carrefour and Cooperative U form European buying alliance and eye retail media deal

Carrefour and Cooperative U officially announced on July 7 the launch of Concordis, a joint European purchasing alliance. Based in Brussels, the structure will begin operating for the 2026 trade...

8 July 2025

[mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic

Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and...

4 July 2025

[mind Retail Exclusive] Tanguy Pincemin begins a new chapter in his career

Tanguy Pincemin has left Dunnhumby, according to Mind Retail. He joined the British customer data platform specialist in October 2017, where he served as EMEA Media Director, then Sales Director...

3 July 2025

Webyn raises €1.8 million to compete with Contentsquare and AB Tasty

Specialising in e-commerce conversion optimisation, Webyn completed a €2.7 million pre-Series A round on Thursday, July 3, including €1.8 million in equity. C.E.O. and Co-Founder Vincent Oliveira...

3 July 2025

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

BNPL: Between healthcare and retail, Scalapay accelerates a P.O.S. offensive with two major signings

Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...

25 February 2026

Google is testing the RCS button in Google My Business alongside the WhatsApp button

A year after WhatsApp, Google is testing the RCS button in My Business listings for several markets, according to our information. The goal is to offer brands a new marketing lever that can be...

20 February 2026

Find out who is replacing Arnaud Gallet as Head of NRF Europe

According to our information, the succession at the head of NRF Europe and SIEC is now finalized. An executive from a major international event company took up her position at Comexposium in...

19 February 2026

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Italy seizes €27.4 million from CEVA Logistics for fraud and undeclared labour

On March 3, 2026, Italian tax authorities announced the seizure of €27.4 million from two Italian subsidiaries of French supply chain specialist CEVA Logistics, itself a subsidiary of the...

5 March 2026

AI, advertising, subscriptions, marketplace: how Walmart made e-commerce profitable in 2025

Walmart confirms a strategic shift, with 713 billion dollars in revenue in 2025 and a valuation up 600 billion dollars in 2 years. The group has maintained growth and is accelerating high-margin...

20 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Faced with sluggish demand, The Home Depot and Lowe’s cut 1,400 jobs and reaffirm a B2B focus

In the United States, with the home improvement and D.I.Y. market under pressure, retail leaders are reorganising. Home Depot and Lowe's, respectively No. 1 and No. 2 in the market, announced...

25 February 2026

In 2025, French e-commerce confirmed resilience and reached 25% of non-food retail

Against a backdrop of sluggish consumption, e-commerce remained the main driver of French retail widening the gap with physical stores. According to Marc Lolivier, Fevad's General Delegate, online...

18 February 2026