retail tech
ChatGPT reaches a milestone: 10% of conversations are about shopping, clicks surge
As the use of OpenAI’s search engine becomes part of daily life for more than 40% of Internet users according to Yext, U.S. research firm Sensor Tower has analysed prompts related to shopping. At...
- Retail
- Economy and regulators
- News
13 October 2025
Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”
As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...
- Retail
- Retailer and e-commerce
- Analysis
13 October 2025
French start-up Gaudier pivots toward in-store customer data
Incubated within the LVMH Lab and originally focused on developing sampling machines and sensors for the beauty industry, Gaudier is now making a strategic shift toward in-store customer data...
- Retail
- Retail tech
- Analysis
7 October 2025
Jott, 1083, Cyrillus, Sessun, Petit Bateau and Soeur publish their environmental scores with Clear Fashion
Since October 1, French fashion retailers have been able, on a voluntary basis, to disclose the environmental cost of their clothing through the French Environmental Label (or AEF). To do so, they...
- Retail
- Retailer and e-commerce
- News
7 October 2025
After Bunnings, Kmart is criticised for use of facial recognition
On September 18, the Australian Information Commission once again targeted the Wesfarmers group (turnover at June 30, 2025: US$29.6 billion, up by 3.3%) for use of facial recognition. After ruling...
- Retail
- Economy and regulators
- News brief
30 September 2025
[mind Info] Smartway signs with a first U.S. retailer
The start-up specialising in technologies to combat waste in supermarkets has just signed a first customer in the U.S.A., mind Retail learned at NRF Europe.
- Retail
- mind Exclusive
- Retail tech
23 September 2025
The European wallet Wero arrives at E.Leclerc and Veepee to compete with Apple Pay and Google Pay
Wero, the QR code and contactless payment solution developed by EPI and 16 European banks, is beginning a retail rollout with E.Leclerc, Veepee and Orange. This step marks the transition from C2C...
- Retail
- News
22 September 2025
Loyalty: Start-up 10% raises €2.4 million to compete with Joko, Shopmium and iGraal
Less than a year after a launch, the start-up specialising in 10% cashback wallets has announced a fundraising of €2.4 million from Speedinvest, Kima Ventures, Fund F, True Capital and Techmind...
- Retail
- Retail tech
- News
22 September 2025
[mind Info] Cegid signs 3 new retailers and accelerates voice AI development
Buoyed by strong sales momentum, Cegid revealed to mind Retail the identities of three new retail clients and the features of Cegid Pulse, a “super app” for sales assistants expected in 2026. By...
- Retail
- mind Exclusive
- Retail tech
22 September 2025
[mind Info] Courir to roll out mobile checkout in 20 stores in October
After a successful trial period for in-store checkout, Courir is stepping up a gear and rolling out Zebra's mobile payment solution in 20 stores in October 2025, according to mind Retail. Arnaud...
- Retail
- mind Exclusive
- Retail tech
18 September 2025
After Asda and Currys, Sainsbury’s tests facial recognition to lower theft
To reduce theft, the UK’s second-largest food retailer, Sainsbury’s (2024 turnover: €42.9 billion, up by 1%), has been using facial recognition technology since September 3, 2025...
- Retail
- Retail tech
- News brief
15 September 2025
Valiuz and Infinity Advertising formalise alliance
The retail media agencies of the Mulliez Family Association (AFM, owner of Auchan Retail) and the Mousquetaires Group (Intermarché) announced the finalisation of a merger, which will be...
- Retail
- Retail tech
- News
15 September 2025
Logan Kluth, Blue Yonder: “Very soon, we will offer warehousing features tailored to each industry”
Aa Blue Yonder signed another acquisition last month with Optoro's takeover, mind Retail spoke with Logan Kluth, Product Director at Blue Yonder, which specialises in digital demand and...
- Retail
- Retail tech
- News
15 September 2025
European lockers: Mondial Relay aligns France with InPost’s best practices
No labels, remote opening, native QR codes... After the addition of 3,000 lockers in France in a year, Mondial Relay (InPost group) is launching a new label-free parcel delivery feature, inspired...
- Retail
- News
15 September 2025
UK : Morrisons and Waitrose are trialling connected trolleys to reduce shoplifting
Against a backdrop of rising shoplifting across Europe, Morrisons and Waitrose are trialling connected shopping trolleys with Instacart and Shopic. The aim of this digitalisation of a customer...
- Retail
- Retail tech
- News
15 September 2025
Generative AI: following Walmart and Carrefour, Albertsons launches customer chatbot
On September 10, 2025, Albertsons, the 5th largest grocery retailer in the U.S.A. (2024 turnover: US$80.4 billion, up by 2% on a like-for-like basis excluding petrol) unveiled ‘Ask...
- Retail
- Retail tech
- News brief
15 September 2025
Our mind news
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
- Retail
- mind Exclusive
- Retail tech
1 October 2026
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
- Retail
- mind Exclusive
- Retail tech
22 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Retail is going conversational
Conversational interfaces for Longchamp sales assistants powered by Cegid Retail One, fully conversational search at Cocooncenter.com, use of simple prompts to orchestrate product data and content...
2 October 2026
2
Amazon tightens its grip on e-commerce as it takes on Meta, despite legal setback with Perplexity
By blocking Meta’s Muse agent and taking Perplexity to court, Amazon is seeking to retain control over its customer relationships, data and advertising revenue. However, in the USA, the legal...
- Retail
- Economy and regulators
- Analysis
29 September 2026