Search experience
How AI gives control back to e-retailers: Onepoint’s analysis within a context of search dispersion
As the fragmentation of product discovery - or Search - becomes bigger, now split between social networks, marketplaces and LLMs - Lucie Pérus, Marketing and Customer Experience Manager at...
- Retail
- Economy and regulators
- Analysis
16 July 2026
Rik Strubel, Douglas: “Traffic from LLMs converts 25% better than traditional web traffic”
For the European beauty retailer Douglas (2025 revenue: €4.58 billion, up by 3.5%), with one-third of online sales, traffic coming from LLM is becoming increasingly important, with differences by...
- Retail
- Retail tech
- Analysis
11 June 2026
A Google traffic up by 12% : how Sézane industrialised a SEO and Search strategy via a content factory
With 10 million monthly users and a range based on frequently renewed items, pure-player Sézane detailed, during the AWS Summit in Paris, how it exceeded the limits of a brand SEO and improved the...
- Retail
- mind Exclusive
- Retail tech
9 April 2026
While OpenAI buries native payment, Sephora and Carrefour bet on discovery in ChatGPT
While ChatGPT backpedals in terms of native payment, less than 6 months after the launch of Instant checkout, retailers are accelerating within the LLM’s app store, in order to foster product...
- Retail
- Retail tech
- News
27 March 2026
WhatsApp, rich SMS, YouTube, TikTok: Focus on the conversational levers that engage the most
Beyond traditional stores and e-commerce sites, retail has shifted to conversational omnichannel, where WhatsApp, RCS, and live shopping are becoming drivers of conversion and lifetime value. At...
- Retail
- Retail tech
- Special Reports
27 February 2026
Xavier Grand, Algolia: “The challenge is integrating the chatbot into search without deteriorating the experience”
Driven by generative AI, voice and image, e-commerce search is entering a new era. On the sidelines of AI Day, held on February 10, 2026 in Paris, Xavier Grand, CTO of Algolia, outlines a 2026...
- Retail
- Retail tech
- Analysis
13 February 2026
Already in POC, Dialog’s conversational agent shows up in the search bar
Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...
- Retail
- mind Exclusive
- Retail tech
4 December 2025
Hugues Chanoine, Hygie31: “In a year, our retail media revenue jumped 25% to €1 million”
Expansion of a physical network, e-commerce upgrades, developing retail media, overhaul of digital tools... With little media exposure, the Hygie31 group—which operates 1,519 pharmacies and 5...
27 June 2025
Our mind news
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
After launching the first pilots of its conversational AI “super app” in stores, Cegid is rolling out new omnichannel modules, including an in-store data acquisition module, conversational AI for...
- Retail
- mind Exclusive
- Retail tech
1 October 2026
While Mediaperformances, historically focused on FMCG retailers, targets both international expansion and new verticals, CEO Claire Koralewski shared with mind Retail, during NRF Europe, a...
- Retail
- mind Exclusive
- Retail tech
22 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Retail is going conversational
Conversational interfaces for Longchamp sales assistants powered by Cegid Retail One, fully conversational search at Cocooncenter.com, use of simple prompts to orchestrate product data and content...
2 October 2026
2
Amazon tightens its grip on e-commerce as it takes on Meta, despite legal setback with Perplexity
By blocking Meta’s Muse agent and taking Perplexity to court, Amazon is seeking to retain control over its customer relationships, data and advertising revenue. However, in the USA, the legal...
- Retail
- Economy and regulators
- Analysis
29 September 2026