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On February 20, 2024, in a context in which American retailers are attracting an audience similar to that of major TV channels, Walmart (US$645 billion in sales in 2023, up by 5.5% at constant...

21 February 2024

Nike cuts 2% of workforce to reduce costs

At Nike, the layoff of 1,600 staff, announced on February 15, 2024, is part of a US$2 billion cost-cutting plan over the next 3 years. In December, the company revised annual revenue forecasts...

20 February 2024

[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model

After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...

19 February 2024

The Digital Service Act extends authority to all marketplaces

From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...

19 February 2024

Laurent Blanchard, Ingenico: “75% of CO2 emissions come from the use and life cycle of our terminals”

Laurent Blanchard, who took over Ingenico in Spring 2023 after a spell at Cegid, is driving the acceptance solutions specialist's new strategy. His roadmap gives pride of place to innovation and...

19 February 2024

BNPL: Crédit Agricole Consumer Finance acquires Pledg

On February 15, Crédit Agricole Consumer Finance (owner of Sofinco) announced plans to acquire BNPL specialist Pledg. This 100% takeover (without financial details) should enable the...

19 February 2024

JC Penney department stores make it easier to swap shifts in bid to retain staff

In January 2023, JC Penney's Human Resources Director launched the "open shift market place" application in a bid to retain the group's 50,000 employees, against the backdrop of a tight employment...

19 February 2024

LVMH and Hermès improve margins in 2023 despite slower growth rates

In a context of return to normal consumer demand after post-Covid-19 euphoria, particularly in Europe and Asia, LVMH recorded a total turnover of €86.15 billion in 2023 up by 9%. Growth was...

10 February 2024

[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics

According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40%...

9 February 2024

TikTok: 120 mins per day in France, 127 minutes for the U.K.

According to Qustodio, TikTok is the first social network in the world, in terms of time of use by customers under 18 years old. Building on a growing audience, TikTok has just announced an...

8 February 2024

[Case study] At Rue du commerce, vendors’ sales up 120% with Qashflo

Exclusively for mind Retail, Benjamin Guigue, Offer Director at Rue du Commerce, takes a step back on the implementation and integration of fintech services from Qashflo. In 2 years, these allowed...

7 February 2024

China’s JD.com opens a first warehouse near Paris

At the end of January, JD.com (retail sales of US$92.9 billion in the 9 months to September 2023, up by 1%) opened a new warehouse in France. Managed by cross-border arm JD Worldwide, the new...

1 February 2024

Social commerce: TikTok acquires an Indonesian e-commerce giant

In Indonesia, the parent company of TikTok ByteDance (2022 revenue of US$85.2 billion, operating margin of US$20 billion) finalized the acquisition of the online retailer Tokopedia. Tokopedia is...

1 February 2024

Wayfair lays off 1,650 staff. Maisons du Monde’s sales down 13.8% over two years

In both the U.S.A. and Europe, a number of furniture and decoration companies ended 2023 in dire straits. They are facing a drop in demand, in a context of inflationary shocks, supply-chain...

1 February 2024

[Analyze] The six major challenges facing retail in 2024

A few of the barriers for retail in 2024 include generative AI, retail media, decarbonisation and CSRD, omnichannel efficiency or social commerce. Retail, commercial property and retail tech...

31 January 2024

After Fast Retailing, H&M Spain drastically reduces the store network

The need for larger stores serving as e-commerce hubs, combined with the difficulties facing the fashion industry, is forcing the sector’s giants to review future strategies. In Spain...

31 January 2024

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Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

BNPL: Between healthcare and retail, Scalapay accelerates a P.O.S. offensive with two major signings

Building on a strong foothold in fashion, Scalapay is strengthening in-store penetration targeting players in the healthcare sector. According to our information, the Italian BNPL unicorn has...

25 February 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026