Payment and security

On September 29, generative AI specialist OpenAI (Q1 2025 revenue: $4.3 billion, up 16% year-on-year, net loss of $2.5 billion) rolled out a native e-commerce feature on its ChatGPT LLM in the...

2 October 2025

[mind Info] Coopérative U teams up with Diebold, GK Software and Paytweak to reduce shrinkage and simplify payment

As computer vision technologies have become more accessible and offer a faster ROI in a context of rising shrinkage, a growing number of grocers are turning to embedded cameras to control...

23 September 2025

[mind Info] Courir to roll out mobile checkout in 20 stores in October

After a successful trial period for in-store checkout, Courir is stepping up a gear and rolling out Zebra's mobile payment solution in 20 stores in October 2025, according to mind Retail. Arnaud...

18 September 2025

After Asda and Currys, Sainsbury’s tests facial recognition to lower theft

To reduce theft, the UK’s second-largest food retailer, Sainsbury’s (2024 turnover: €42.9 billion, up by 1%), has been using facial recognition technology since September 3, 2025...

15 September 2025

UK : Morrisons and Waitrose are trialling connected trolleys to reduce shoplifting

Against a backdrop of rising shoplifting across Europe, Morrisons and Waitrose are trialling connected shopping trolleys with Instacart and Shopic. The aim of this digitalisation of a customer...

15 September 2025

Klarna valued at US$15 billion for a NYSE listing

On September 9, Swedish payment company Klarna, known for buy-now-pay-later (BNPL) solutions, raised US$1.37 billion in an initial public offering on the New York Stock Exchange (NYSE). This...

15 September 2025

South Africa: Shoprite rolls out smart trolleys, designed in-house by the tech division

In 2 Checkers hypermarkets, the South African giant is testing a smart connected trolley technology developed by ShopriteX, the tech entity of the parent company. Trolleys are equipped with...

28 August 2025

Biometric payment: Handwave raises US$4.2 million and signs with Visa

In the wake of Amazon One, Latvian start-up Handwave aims to democratise biometric payment and authentication using the palm of the hand. The past weeks have seen major announcements by the...

21 August 2025

After Ebay, Klarna is collaborating with the resale platform Poshmark

Faced with the rise of circular fashion in the USA, where the second-hand market is worth US$51.9 billion, and the Swedish fintech company's ambitions to offer services beyond payment methods...

5 August 2025

Brazil: The success of instant payment system PIX triggers US investigation into unfair competition

In mid-July, the US launched an investigation into PIX, an electronic payment system created by the Central Bank that replaced bank cards and cash. This solution threatens the business of Visa...

30 July 2025

Through partnership with Shopify, OpenAI wants to integrate a native checkout feature into ChatGPT

On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...

22 July 2025

H&M equips U.K.’s staff with cameras to curb shoplifting and assaults

On July 7, 2025, H&M launched a trial in the United Kingdom of body cameras for sales staff, who have been facing an increase in shoplifting and assaults. Stores in Edinburgh, Wood Green and...

8 July 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Adobe bets on GEO with the US$1.9 billion acquisition of Semrush

On November 19 the technology leader Adobe (2024 revenue: US$21.5 billion, up by 11% at constant rates) announced the acquisition of SaaS platform Semrush (2024 revenue: US$376.8 million, up by...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025