E-commerce and marketplaces

On 27 June in France, Amazon announced instructions to sue the French Council of State to court over a ministerial order of April 4, 2023. This will introduce a minimum carriage charge of €3...

20 July 2023

U.S. retailers raise minimum threshold for free delivery by 23%

In the U.S.A., where e-commerce accounted for 15.1% of retail in Q1 2023 via US$272.6 billion in sales, the party is over when it comes to free deliveries and returns, which have damaged the...

19 July 2023

Jeremie Profeta, CTO Sonepar “The digital marketplace will launch in France by the end of 2023 and the USA could follow very quickly”

Sonepar, the world's largest electrical equipment retailer, has announced investments of €2 billion in supply chain and €1 billion in an international digital platform. Jeremie Profeta, C.T.O. and...

18 July 2023

Amandine de Souza, Leboncoin: “We add B2B and aim to become Europe’s leading second-hand retailer”

Amandine de Souza, Managing Director of Leboncoin (Adevinta Group), was a guest at the latest FrenchFounders meeting in Paris, attended by mind Retail. She explained a transformation of the...

13 July 2023

[Confidential] OneStock signed up four integrator partners for international expansion

The OneStock stock consolidation solution, which is working in France, Germany, the U.K., Italy and Nordics, is looking for integrator partners to further develop an international presence. These...

12 July 2023

Sam Bergius, Amazon : “Since January 2023, our Grade & Resell and liquidations programs sold more than 1 million products”

Sam Bergius, Amazon Marketplace Manager, is responsible for Fulfillment By Amazon in the UK, managing FBA selling partners in both the U.K. and the European Union. Amazon has just postponed by 10...

3 July 2023

USA. Furniture pure-player Wayfair tries “brick & mortar” again

Originally scheduled for mid-May 2023, Wayfair announced that a first physical store will welcome customers in Spring of 2024. The 14,000 sq.m flagship store is under construction at the Chicago...

30 June 2023

Amazon denies potential takeover of Ocado

Following an article in the Times stating that Amazon might be interested in a potential takeover of Ocado, shares in the British pure-player, which also has a business as a logistics provider for...

29 June 2023

Joe Tsai replaces Daniel Zhang as head of Alibaba

Whilst the group is undergoing a major reorganisation without a proven stable business in China, Alibaba‘s C.E.O. Daniel Zhang announced that he will be stepping down on 20th June 2023. On...

27 June 2023

Social Commerce. YouTube launches live shopping in South Korea

After TikTok (1.09 billion users in April 2023) with TikTokShop, it’s now YouTube‘s turn (2.53 billion) to launch a live shopping channel. The video platform owned by Alphabet...

26 June 2023

Carrefour Banque: “The turnover generated by PASS cardholders is 2.4 times higher than other customers”

Between now and 2026, the Carrefour Group has set up an objective to accelerate the digital transformation of financial services. Orli Hazan, C.E.O. of Carrefour Banque since February 2021...

19 June 2023

[confidential] Vinted Go has processed 100,000 orders in six months

One year after a launch, Vinted shared the figures for Vinted Go with mind Retail at the Deliver conference in Amsterdam. The Vinted Go system, which was designed to re-insource logistics and...

14 June 2023

USA. Victoria’s Secret goes digital with Amazon

While Victoria’s Secret already offers beauty products on Amazon, on June 6, 2023, the company announced that it would also be adding 4,000 new fashion items to the platform, including...

9 June 2023

E-commerce: Walmart reduces plastic and packaging

On June, 2023 Walmart (Q1 2023 sales of US$152.3 billion, up by 7.6%, net margin down to 1% of revenue) announced a program to save 2,000 tons of plastic in the USA this year. For the e-commerce...

2 June 2023

USA. Amazon enters the fissure of paid returns

Since 13th April, Amazon has been testing a new approach to returns. In the U.S., a symbolic charge of US$1 is made for returns made via UPS on condition that an Amazon Fresh, Whole Foods Market...

23 May 2023

Non-food: Lidl expands an online non-food business

Following the Belgian online store launch by Action last week with 150 products (already selling in Netherlands since 2021), Lidl has just launched an e-commerce website in France dedicated to...

23 May 2023

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025