E-commerce and marketplaces

Fashion retailer Gemo, part of the Eram group, adapted logistic tools to embrace a circularity journey for rental services. Jean-Louis Borde, Supply-Chain Director, explained adoption of the new...

15 April 2024

Fashion: U.S.A. second-hand clothing is struggling to make profits

In the U.S.A., second-hand marketplaces are not making profits. Clothing resale platform ThredUp (sales of US$322 million in 2023, up 12%) continues to post substantial losses (US$71.2 million in...

2 April 2024

Philippe Muhr, Intersport: “GenAI at the start of the chatbot funnel, helps us better assess consumer’s needs and boosts conversion”

At the 1-to-1 show in Monaco, Philippe Muhr, E-Commerce Director at Intersport, spoke exclusively to mind Retail about his transformation roadmap, and the results of the integration of GenAI into...

14 March 2024

Troubled Maisons du Monde relies on Google’s AI to keep e-commerce afloat

Maisons du Monde is unveiling a recovery plan, that focused on a new franchising model. Meanwhile, it is taking stock of how to use AI to improve performance, including digital acquisition...

13 March 2024

Temu wants to open a digital marketplace to American sellers

The e-commerce platform Temu (a subsidiary of PDD Holdings, Pinduoduo’s parent company), known for low-value products, is expanding considerably. By October 2023, Temu was selling into 47...

27 February 2024

[Amazon results] Strong growth and profitability in 2023, thanks to a rebalanced business model

After a sharp post-Covid-19 slowdown, Amazon is recovering. In 2023, sales rose by 11.8% in one year, representing US$60.8 billion in additional revenue. After reorganising logistics business and...

19 February 2024

The Digital Service Act extends authority to all marketplaces

From February 17, 2024, the DSA (Digital Service Act) extended authority to all e-commerce sites operating in the European Union, whatever their size. Amongst measures is an obligation to appoint...

19 February 2024

[Online data] Second-hand goods reaches unprecedented levels in fashion and electronics

According to data from both Fox Intelligence and Fevad, the two most buoyant categories online, in 2023, are where second-hand does not exist. In fashion, second-hand accounted for more than 40%...

9 February 2024

[Case study] At Rue du commerce, vendors’ sales up 120% with Qashflo

Exclusively for mind Retail, Benjamin Guigue, Offer Director at Rue du Commerce, takes a step back on the implementation and integration of fintech services from Qashflo. In 2 years, these allowed...

7 February 2024

China’s JD.com opens a first warehouse near Paris

At the end of January, JD.com (retail sales of US$92.9 billion in the 9 months to September 2023, up by 1%) opened a new warehouse in France. Managed by cross-border arm JD Worldwide, the new...

1 February 2024

Shein’s Wall Street I.P.O. delayed amid diplomatic tensions

Although Shein has increased the lobbying budget over the past 18 months, a future I.P.O. in Wall Street has been delayed. On both sides of the Pacific, the group is the subject of compliance...

30 January 2024

Kristen d’Arcy, True Religion: “After Instagram Shopping, the next step is to launch e-commerce on TikTok”

Kristen D'Arcy, Chief Marketing Officer of the True Religion brand since July 2023, is boosting Instagram and TikTok to win support from younger consumers. In an interview with mind Retail, she...

29 January 2024

Employee surveillance: Amazon France fined €32 million

The CNIL has fined Amazon France Logistique for excessive staff surveillance. At the heart of the case is data gleaned warehouse scanning tools, used for surveillance and staff sanctions.

25 January 2024

[mind Retail Exclusive] American Adore Me wants to digitalise wholesale business

At NRF 2024 mind Retail learned that U.S. lingerie online retailer Adore Me (part of Victoria's Secret) is moving away from a purely digital and DTC approach. To gain traction in the wholesale...

16 January 2024

Picnic raises €355 million from historical shareholders

As finance opportunities in the tech sector remains under pressure, Picnic has again demonstrated solid strength to investors. On January 9, the pure-player raised €355 million, in which all...

11 January 2024

Black Friday 2023: French average online spending up by 15%

Although Black Friday for 2023 failed to attract new online shoppers, average online rose by 15% from 2022 in France. Data from Foxintelligence, which tracks the profiles and purchasing behaviour...

15 December 2023

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026