E-commerce and marketplaces

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Retail tech: major trends for 2026

In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational...

30 January 2026

USA : Amazon ordered to pay US$1.28 billion for disputed customer returns

On January 23, 2026, preparing to lose 16,000 staff, Amazon agreed to pay US$309 million as part of a judicial settlement related to a returns policy, which has been the subject of a class action...

28 January 2026

2026 Trends – Unified commerce: when stock and product flow management is boosted by AI

(Trends, 5/6) Under margin pressure and faced with increasingly complex omnichannel flows, retailers are turning stock management into a strategic streamlining lever. Demand planning, OMS and...

27 January 2026

Ahead of an I.P.O., OpenAI tests advertising on ChatGPT in the U.S.A.

In mid-January, OpenAI (2024 revenue: 3.7 billion dollars, up by 130% in a year) announced the launch of advertising on ChatGPT from February 2026 in the U.S.A. Sponsored ads will appear for users...

23 January 2026

Save launches an e-commerce site to support a shift towards sales

Having just reached break-even, the French subsidiary of refurbished specialist Save intends to go beyond an historical model of repair to develop sales of accessories and refurbished products...

23 January 2026

Faume expands into the U.S.A. via a partnership with logistics provider Eren Recondition

As Vinted launched a platform in the U.S.A. last November, French white-label second-hand specialist Faume (2025 revenue: 3.2 million euros, up by 40% in a year) announced expansion into the...

23 January 2026

2026 Trends – Retail organises itself in the face of the Trump trade war

(Trend 4/6) Invested as President for a second term in 2025, Donald Trump has shaken global trade. Between higher customs duties, a tax on small parcels, attacks on diversity and inclusion...

23 January 2026

Picnic plans to open a 3rd warehouse in France

To support growth, the Dutch online grocery retailer Picnic (global revenue 2025 : 1.5 billion euros, up by 25%) continues to concentrate their logistics network. In France, revenue was reported...

23 January 2026

Spangle AI raises US$15 million to ensure continuity in e-commerce navigation

The US start-up Spangle AI raised US$15 million in a Series A round on January 8, 2026, led by NewRoad Capital Partners. This brings total funding to US$21 million for a valuation of US$100...

16 January 2026

After closing all stores, Topshop relaunches offline and online with Shopify

On January 15, the British fashion retailer Topshop announced the launch of an e-commerce website (eu.topshop.com) across 23 European countries including France, Germany, Italy and Spain. The...

16 January 2026

2026 Trends – BNPL, mobile checkout, wallets: new challenges for payments

(Trends 3/6) Faced with soaring Visa and Mastercard fees, European retailers are looking for alternative payment methods that protect margins while boosting conversion. From wallets and...

16 January 2026

Circana: French e-commerce ended 2025 with strong growth, hypermarkets continue to decline

After four years of decline, volumes of fast-moving consumer goods (FMCG) rose again in 2025 in France and Europe, although they did not compensate for four years of losses. The rebound was...

15 January 2026

Black Friday: Amazon’s AI assistant Rufus featured in 38% of sessions in the US

While peak season sales, revealed at the NRF Big Show, rose by 4.1% in the US from November 1 to December 31, 2025, Rufus, Amazon’s conversational chatbot, confirmed its traction. During the...

15 January 2026

With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol

Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...

13 January 2026

David Schwarz (Mobivia, ex Carrefour): ”Given the rising traction of low-cost, retailers will have to launch adapted offers”

With 15 years of experience as an executive in major retail groups (including Mobivia and Carrefour) and as an investor and a tech player, David Schwarz has a dual perspective on the ecosystem. In...

13 January 2026

Ocado: why the automation giant is ending exclusivity contracts

On December 30, the British e-grocer and automated warehouse specialist Ocado (2024 turnover: €3.7 billion, up by 14.1% year-on-year) announced the end of national exclusivity clauses with...

12 January 2026

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026