Retailer and e-commerce

In the United Kingdom, the Japanese fast food chain Itsu (2023 turnover: €184 million, up 60% in a year) is backtracking on self-service ordering terminals. The business will increase the...

28 February 2025

EU: Commission backpedals on CSRD and duty of vigilance

On February 26, the Commission presented a proposal for the Omnibus Directive, removing 80% of companies from the CSRD non-financial reporting framework and slashing obligations related to the...

27 February 2025

TikTok Shop arrives in Western Europe, with a potential market of €3.3 billion

After the launch of TikTok Shop in Mexico, the platform is launching this feature in France, Germany, Italy and Spain, four countries with a combined total of 85 million users in 2024. Since...

26 February 2025

Profit and market valuation slashed in half: will Shein postpone I.P.O.?

Shein may delay a London Stock Exchange I.P.O., initially planned for April 2025, to the second half of the year. According to the Financial Times on February 23, growth in 2024 fell short of...

25 February 2025

Google embarks on international expansion with 2 stores in India

Google (Alphabet Inc: 2024 revenue of US$350 billion, up 15% at constant exchange rates, net margin ratio of 28.6%) plans to open first stores in India, according to Reuters on February, 20. The...

25 February 2025

Driven by new profit streams in 2024, Walmart puts the spotlight on e-commerce

Walmart maintained growth while generating higher profits from the core business. With online sales accounting for 18% of total revenue -a level equivalent to Target - e-commerce triggered...

25 February 2025

Adam Bohbot, Ana Luisa: “By December, we will be active on around 10 marketplaces, including Farfetch, Moda Operandi and Yoox”

The U.S. brand Ana Luisa sells affordable jewellery with a two-year guarantee, priced between US$50 and US$150. For the past year, marketplaces have been the main growth driver. We meet...

24 February 2025

Following a strong 2024, Carrefour wants to spend €800 million for the Brazilian unit

On February 19, 2025, Carrefour published annual results: in 2024, total sales grew by 5.3% at constant rates to €87.27 billion excluding V.A.T., half as fast as in 2023. In France, revenue...

21 February 2025

Alibaba opens a first furniture showroom in Hong Kong

On February 22, 2025, Taobao (Alibaba Group) teamed up with Chinese home furnishings platform Papabo to open a first physical furniture store. Named PapaHome and located within the Tsim Sha Tsui...

21 February 2025

Driven by property development, Emaar boosted revenue by a third in 2024

On February 14, 2025, Dubai-based property developer Emaar Properties (owner of office assets such as the Burj Khalifa, shopping malls, luxury hotels, etc.) announced a 33% increase in turnover in...

21 February 2025

Infinity Advertising becomes a wholly-owned subsidiary of Mousquetaires

Infinity Advertising, the joint advertising agency that has been marketing the retail media offerings of Intermarché and Casino supermarkets since 2021, announced on February 14 a purchase...

19 February 2025

USA: Quiksilver, Roxy and Volcom operator shuts down 122 Stores

On February 7, Liberated Brands (2022 revenue : US$422 million, up by 21%, with no new figures since) began closing 122 stores across the U.S.A. following a bankruptcy filing on February, 2. The...

17 February 2025

Klepierre expands through acquisitions, while Unibail safeguards margins with retail media

Just a day apart, URW and Klepierre, Europe’s two leading shopping centre operators, released robust annual results. For URW, the advertising business accounted for more than 50% of net margin in...

17 February 2025

Gero Furchheim, Ecommerce Europe: “The challenges posed by marketplaces, often based in Asia, are the current priority”

With the General Product Safety Regulation coming into force on 13 December 2024, but with no enforcement guidelines having been published since, mind Retail spoke with Gero Furchheim, the new...

14 February 2025

Marketplaces: Brussels wants to limit entry of non-compliant products

On February 5, the European Commission presented a set of measures to limit entry into the EU of e-commerce parcels deemed not to comply with local standards. These are mostly sold by Asian...

13 February 2025

EU: CSRD and due diligence appear set for wide-ranging unravelling

After two days of consultations organised by the Commission, the plan to simplify the CSRD and the due diligence is becoming clearer. If confirmed, 85% of companies will no longer be subject to...

13 February 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025