Analysis

[mind Retail Exclusive] Darty signs up with Custplace for long-term customer reviews
Three and a half months after launching "long-term reviews" in partnership with Custplace, Fnac Darty is taking stock. The initiative enabled Darty home electrical retailer to collect an average...
Despite stable inflation, European retail has not recovered in the 1st half of the year
In the Eurozone, the HICP (Harmonised Index of Consumer Prices) rose by 2.5% in June 2024 (annual change), a level that has been broadly stable since January. In the food sector in particular...
In one year, 50% of UK TikTok users have bought on TikTok Shop
In both the UK and the USA, TikTok Shop is gaining market share in the fashion and beauty categories. In the first half of 2024, the TikTok e-commerce service became the 10th-largest e-tailer in...
29 August 2024
[mind Retail Exclusive] Blissim transfers thousands of customer reviews to the Sephora website
Since June 1, 2024, subscription beauty box specialist Blissim (1.2 million customers in France, 2023 turnover of around €50 million) has been capitalising on customer reviews. Previously...
How Enhancy, with a model of automation and AI, wants to industrialise the second-hand sector
Optical Character Recognition, automated photo retouching and pricing... Enhancy, a SaaS company specialising in optimising the online resale of 2nd hand products (household appliances and...
27 August 2024
[Amazon Results] Despite solid profitability in Q2, Amazon’s higher investments and U.S.A. pre-election worries unsettle financial markets
Despite fierce competition from Temu and Shein, Amazon reported a solid margin in Q2, driven by the acceleration of AWS and the digital marketplace. Whereas staff lay-off plans have been put on...
2 August 2024
Inflation, retail sales, unemployment: 7 charts to understand the health of retail in Europe and the U.S.A. in H1 2024
mind Retail presents a review of macro-economic indicators for the 1st half of 2024. At the end of June 2024, what was the level of inflation in Europe, the U.S.A. and China? How is it impacting...
[mind Retail Exclusive] E.Leclerc invests about €200,000 in a first automated pick-up point
We announced it in December 2023. It is now a reality. On 8 July 2024, E.Leclerc (23.5% market share in 2023 and 24.3% at the end of June 2024) inaugurated its first automated pedestrian...
Margot Pouliquen, Nature & Découvertes: “In 6 months, the marketplace has grown from 36% to 42% of our digital turnover”
A subsidiary of the Darty group since 2019, Nature & Découvertes explained to mind Retail the three scale up projects for a marketplace operated by Mirakl. These are omnicanality between 3P...
JouéClub bets on the 2024 Olympics to boost growth
In the toy sector, even though the 4th quarter accounts for more than 50% of sales, the Olympic Games are a highlight of 2024. JouéClub spokesman Franck Mathais reviews this pivotal moment.
12 July 2024
[mind Retail Exclusive] Columbus to launch a supermarket offer in Canada in Costco and Metro
With sales of €113 million in 2023, i.e., 74% of parent company Wagram Food Service revenue, French coffee shop retailer Colombus&Co is continuing a shift into supermarkets...
[mind Retail Day] How AI has become a performance lever for physical stores
How can omnichannel retailers make the most of AI technologies, whether generative or not? What results can they expect? The mind Retail Day, held in Paris on June 19, offered an opportunity to...
27 June 2024
[Cannes Lions] Retail media: professional measurement is a key to scale-up
While the retail media sector is maturing, the question of scaling up was a common theme at Cannes Lions. On the one hand, the multiplication of retail media networks and the growth of the...
27 June 2024
[mind Retail Day] Six fashion, home and B2B retailers facing circularities’ challenges
At the mind Retail Day on June 19, Béatrice Brandt (Le Jacquard Français), Loic Gauchet (5ASEC Business), Anne-Laure Grand (Decathlon Pro), Marie Kennel (Christofle), Damien Pellé (SMCP) and Julia...
27 June 2024
[mind Retail Day] Leveraging retail media on marketplaces: all the takeaways
Retail media, which is almost mature in grocery and to a lesser extent at electronics retailers, is now taking off in non-food marketplaces. How do they scale up? What KPIs and margin levels can...
26 June 2024
Julie Hamadouche Bottino, Ba&sh: “On each garment, a label details the CO2 generated, energy consumed and freshwater pollution”
Supported by Fairly Made in terms of traceability and involved in a relocation program, Ba&sh has been publishing a voluntary CSR report for 3 years and has just been certified B-Corp. Since...
25 June 2024
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Shoptimus AI scales up in grocery smart shopping lists and prepares for a new funding round
After securing a strategic partnership with Spanish grocer Bon Preu, retail tech firm Shoptimus AI—first spotted by Carrefour—is accelerating a rollout. By leveraging AI agents to automate grocery...
11 January 2026
2
With Walmart, Ulta Beauty, Zalando and Carrefour, Google launches an agentic commerce protocol
Following the launch of payments in Copilot, Google is preparing to join OpenAI and Microsoft, but with a more integrated version focused on its own payment method, Google Pay. These moves...
13 January 2026
3
Circana: French e-commerce ended 2025 with strong growth, hypermarkets continue to decline
After four years of decline, volumes of fast-moving consumer goods (FMCG) rose again in 2025 in France and Europe, although they did not compensate for four years of losses. The rebound was...
4
2026 Trends – Chatbots, WhatsApp, social networks: don’t miss out on conversation
(Trends 2/6) After a cautious observation phase by retailers and some high-profile hallucination issues, 2025 was a turning point operationally for chatbots and conversational tools. Positioned...
13 January 2026
5
2026 Trends – How far should retailers open the door to AI Search engines ?
(Trends 1/6) With data visibility, recommendations, transactions on ChatGPT, Gemini and Perplexity, LLMs are establishing themselves as new entry points for e-commerce. As search, comparison and...
6
Black Friday: Amazon’s AI assistant Rufus featured in 38% of sessions in the US
While peak season sales, revealed at the NRF Big Show, rose by 4.1% in the US from November 1 to December 31, 2025, Rufus, Amazon’s conversational chatbot, confirmed its traction. During the...
15 January 2026