Gen AI

According to Adobe, during Amazon’s Prime Days from July 8 to 11, 2025, traffic to US retailer websites from AI search (ChatGPT, Perplexity, Gemini, etc.) is expected to grow by 3,200%...

11 July 2025

[mind Retail Exclusive] Coop Switzerland boosts sales with an AI chatbot dedicated to DIY

Daniel Hofmann, Brand Manager at Jumbo, shared with mind Retail the results of a conversational AI chatbot, which has been launched for two years. He explains usage figures, the impact on average...

11 June 2025

With points of interest prompt, Amazon creates an AI-generated shopping monitoring tool

On March 26, Amazon (2024 turnover US$638 billion, up by 11% at constant rates) launched ‘interests’ as ‘beta test’. This is a generative AI feature on a mobile application...

31 March 2025

[NRF 2025] Shopping assistants, forecasting, digital twins: Nvidia unveils the new use cases for AI in retail and supply chain

According to the Managing Director of Retail & CPG at Nvidia, the 2nd largest capitalisation in the U.S.A. after Apple (on January 10, 2025, Editor’s note), the supply chain, computer vision...

10 January 2025

Puma uses Google AI to personalise online product sheets by country

German brand Puma (sales of €4.2 billion in the half-year to June 2024, down 2.1% at constant exchange rates) announced on September 24 the use of Google Cloud’s GenAI on its websites...

1 October 2024

With generative AI, Google turns the search engine upside down

On May 14, Google unveiled its new search engine powered by Gemini generative AI. After having tested the display of natural language answers in SGE since May 2023, Google is now extending this...

16 May 2024

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Profound raises US$96 million in Series C funding, becoming a first GEO unicorn

Founded in 2024 in New York by James Cadwallader, GEO startup Profound raised US$96 million on February 24, 2026, in a Series C round led by Lightspeed Venture Partners, including Sequoia Capital...

25 February 2026

Klépierre, URW, Carmila: in 2025, retail media and services accounted for nearly 10% of net rental income

Published on February 12 and 19, annual financial results of the three major European property companies show that Klépierre, Unibail-Rodamco-Westfield, and Carmila are no longer singing from the...

24 February 2026