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…In the USA, retail product returns reached US$761 billion in 2021 according to the NRF and Appriss Retail. The rate of returns was 16.6% of total retail sales in 2021, up from 10.6% in...

22 April 2022

Russian nationals banned from Chanel products…except in China

…While Chanel bans Russian customers from buying luxury goods, Chinese stores are exempt. Sanctions against Russia, voted in March by the European Union, prohibit European brands from...

21 April 2022

Loyalty: Camaieu’s ‘walletised’ customers spend more

Camaieu unveils results of the merger of a loyalty card into the customers digital wallet. Results show that customers who have "walletised" a loyalty card buy more items than other customers...

21 April 2022

China. Can a zero-Covid strategy turn into zero growth?

After Shanghai and 25 million people locked down from the end of March 2022, 45 other Chinese cities are currently under partial or total confinement. This represents 373 million people. This is...

21 April 2022

Ikea deploys augmented reality in Brooklyn

Ikea Group launched Space Unfolded, an immersive space in Brooklyn on February 27th. Customers design their own interior using augmented reality. This service is located within the Ikea store in...

21 April 2022

Walgreens & Algolia : for an IA-based customer experience

In the U.S.A., the drugstore retailer Walgreens (turnover of US$ 67.7 billion in the six months to February up by 5.4% year-on-year) has joined forces with the search engine specialist Algolia.

15 April 2022

Online sales down 6.5% for Tesco

Tesco, the U.K.’s leading supermarket chain, published results for the year ended 26th February 2022. Global turnover was €66.3 billion (excluding fuel), up 2.5% compared to 2020.

15 April 2022

Salsify, the owner of Alkemics, reaches a US$2 billion valuation

With fundraising of US$200 million on April 13th, Salsify (2021 revenues of US$111 million, up by 53%) is now valued at US$2 billion. The TPG fund, which acquired a stake in Salsify, Permira...

15 April 2022

India : Reliance, Flipkart and Pepperfry drive warehouse demand

According to a study by Retailers Association of India, retail sales in India rose by 28% in March 2022 (year-on-year), quickly returning to growth after the Covid-19 Omicron wave in January.

15 April 2022

Online “off-price” sales reached €17 billion in 2021

The digitalisation of the outlet sector continues. According to a McKinsey study, the online market of off-price retail soared since 2020. It should grow 5 times faster than standard retail...

15 April 2022

Mangopay is now American

Advent International acquired Mangopay, a payment solution for marketplaces,without revealing the investment. As a previous owner, Credit Mutuel Arkea is reinvesting in Mangopay as a minority...

15 April 2022

Singapore. Poor results for retail in February

In February 2022, Singapore’s retail sector (excluding car sales) declined by 1.8%. In January, its sales increased by 16.1% year-on-year.

7 April 2022

Inflation: How to optimise prices with data?

Rising costs of raw materials, energy and transport are shaking up the value chain of retailers. With their specificities, the challenge is to maintain a triple logic of attractive offers...

7 April 2022

Picnic wins €1 billion sales and automating with TGW

Dutch pure-player Picnic (selling in Germany and in France) has more than doubled sales from €470 million to €1 billion in 2021. “The model is profitable,” Grégoire...

7 April 2022

Casino and Lulu Group review their strategy in the Middle East

The grocery retail market is evolving in the United Arab Emirates. At the beginning of April 2022, the Casino Group‘s business (total sales of €30.5 billion in 2021, down by 0.8% on a...

7 April 2022

Fashion. Brussels wants a greenwashing blacklist

While Shein has just launched the #sheinact, a challenge to sort out one’s wardrobes through a Tik Tok challenge and a physical barter system, Brussels wants to establish a...

6 April 2022

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[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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AI search engines: how advertising is entering the conversation

While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity and Gemini. How much of the budget will they absorb...

23 October 2025

Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

France and Italy urge Shein to reassess a business model

While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...

13 October 2025

Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

JD.com, Amazon Haul, Kaufland, Rakuten: Europe becomes new battleground for global marketplaces

In the U.S.A. sales of ultra-low-price marketplaces sourcing goods from Asia are declining, as parcels worth less than US$800 are now subject to customs duties and a flat tax. As a result, players...

30 October 2025