Retail tech

In the U.S.A., n°1 and n°2 D.I.Y. retailers, Home Depot and Lowe’s, unveiled their AI assistant a day apart. Home Depot (2024 turnover a US$159.5 billion, up by 4.5% year-on-year via...

10 March 2025

[mind Retail Exclusive] Exotec speeds up in supermarkets at Colruyt and E.Leclerc

In Belgium, the warehouse automation specialist Exotec signed an agreement with Colruyt grocery retailer (turnover of €5.4 billion in the 6 months to the end of September 2024 down by 0.5%...

7 March 2025

Ebay improves search engine with AI to filter fast deliveries

After reporting revenue of US$10.28 billion in 2024, up 2% at constant rate, and a net margin ratio of 19.2% of sales (a fall of 8.2 points), Ebay updated a search engine on February 26 to help...

6 March 2025

With a sample vending machine, Asda is testing a new medium for retail media

After launching a media agency LS Eleven Media Services in partnership with ad server SMG last May, the British supermarket chain Asda (turnover 2023: US$27.2 billion, up 7.1% in a year) has just...

5 March 2025

With Faume, Soeur launches into second-hand goods via an omnichannel approach

On February 26, 2025, the French fashion brand Soeur (turnover of €65 million in 2024, up by 30% in a year via 54 points of sale in Europe) rolled out a second-hand platform “Sœur...

3 March 2025

Ulta Beauty teams up with Lucky to publish stock data on brands’ websites

While the growth of Ulta Beauty is slowing down (Sales 2024 US$11.3 up by 0.8% after +5.7% in 2023, +15.6% in 2022 and +37.9% in 2021), the brand is strengthening an omnichannel approach to boost...

28 February 2025

With Vox IA, Covéa visualises – and soon will manage – the customer experience

To gain competitive advantage, insurer Covéa is improving customer experience by developing an AI-powered solution dedicated to analysing customer feedback: Vox IA.

24 February 2025

Infinity Advertising becomes a wholly-owned subsidiary of Mousquetaires

Infinity Advertising, the joint advertising agency that has been marketing the retail media offerings of Intermarché and Casino supermarkets since 2021, announced on February 14 a purchase...

19 February 2025

How Join Stories aims to capitalise on the stories format to boost online engagement and conversion

Since 2020, the start-up Join Stories has been enabling e-retailers to integrate 15-second video or photo stories -made popular by Instagram- into their websites and apps. With a client portfolio...

18 February 2025

Coopérative U finally launches into retail media

In mid-2025, the French Coopérative U (2024 turnover: €26.91 billion excluding fuel, i.e. up by 4%) will launch a retail media offer on the Coursesu.com website and on the app, in...

13 February 2025

Patricia Grundmann, Obi Group: “Our future adserver will be able to handle a lot of API calls and operate DOOH in-store”

Patricia Grundmann, VP Media & Retail Media at German D.I.Y. retailer Obi Group Holding, told mind Retail all about her plans for the transformation of the company in 2025. This includes a...

6 February 2025

[mind Retail Exclusive] In-Store Media joins forces with MyTraffic to better plan DOOH campaigns

With its number of screens in France up by 14% in 2024, in-Store Media is launching new strategic projects. According to our sources, the group is working on installing computer vision tools on...

5 February 2025

[mind Retail Exclusive] Lucky Cart signs with Carrefour Spain

French start-up Lucky Cart, which is well established in the French supermarket sector (including Intermarché, E.Leclerc and Carrefour), is to make a debut at Carrefour Spain, mind Retail...

24 January 2025

[NRF 2025] How Best Buy is reducing the cost of e-commerce returns

Omnichannel, in-store help desks, web to store... With 38% of sales online and a double-digit returns rate, Best Buy developed a unique process dedicated to making the most of returns. Chuck...

23 January 2025

[mind Retail Exclusive] In addition to X, Yuka users will soon be able to contact brands on Instagram and LinkedIn

Three months after enabling users to contact FMCG and beauty brands live, Julie Chapon, co-Founder of the Yuka product safety app, revealed results of the feature to mind Retail.

23 January 2025

Saudi repair start-up Zension completes US$30 million Series A financing round

On January 7 2025, Zension, the Saudi Arabian platform specialized in after-sales service for small electrical products (clients include Jarir Bookstore and STC) closed a US$30 million Series A...

22 January 2025

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

Scope 3 carbon footprint: How Auchan is moving toward eco-selection of suppliers

Auchan Retail is taking another step forward in the decarbonisation of Scope 3 emissions. Since August, the retailer has begun including smaller suppliers in the measurement of CO2 emissions...

13 October 2025

Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT

Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...

13 October 2025