Retail tech

As Oh My cream has launched the Dialog AI agent in 2 countries, the beauty retailer wants to break traditional e-commerce patterns, still structured in categories, filters and product pages...

5 May 2026

Mastering the cost of AI

With AI models, the technological barrier has collapsed for many transformation projects. After a phase of industrialising content generation projects, the priority is now ROI, alongside the...

5 May 2026

Luxury and marketplaces: Lacoste relies on Mirakl Connect to break a technical ceiling

In the wake of Rabanne, Lacoste is structuring a marketplace push. While retailers active on at least 2 marketplaces record a GMV 17.5 times higher than single-channel players, Lacoste is relying...

30 April 2026

AI in retail: priority shifts on ROI management and FinOps rigour

While the technological barrier has collapsed for many transformation projects in the retail sector due to AI models, mind Retail has investigated FinOps challenges. What are the best practices...

29 April 2026

Retail media and digital advertising: Meta to outpace Google by 2026

The world’s advertising duopoly is about to experience a historic shift. According to Emarketer forecasts, Meta should snatch Google, the advertising leader in net revenue by the end of 2026...

27 April 2026

How Coopérative U strengthened local roots and combined brand content, research and video with 366

Advised by Heroiks media agency Heroiks, French grocery retailer Coopérative U chose 366 to produce a bespoke study and media plan to communicate a cooperative status as part of a brand change...

27 April 2026

OMS : Fnac-Darty chooses Fluent Commerce

Already active in the USA but also in Europe with clients such as JD Sports, L’Oréal and LVMH, the Australian editor of Order Management Systems Fluent Commerce said on April 21, 2026, that the...

27 April 2026

Najar SaaS Trend Report : What are the 10 AI solutions most adopted by retailers in 2026?

According to Najar's Retail SaaS Trend Report 2026 study, to which mind Retail had access, 65% of retailers use at least 5 AI tools (OpenAI, Mistral, Claude...) simultaneously. While ChatGPT...

27 April 2026

Unibail Rodamco Westfield and Monoprix test DOOH measured by real impact

Crossing data from advertising campaigns with in-store KPIS, such as traffic and in-store revenue, is becoming a key challenge for retail media. While URW adopts a new offer from Cityz Media to...

17 April 2026

With 80% of sales of floor installation digitalised, Saint Maclou starts a major tech overhaul

Between an overhaul of the offer, CRM and ERP migrations and full digitalisation of in-store installation services, the floor specialised retailer is accelerating a technological transformation...

15 April 2026

DAM & AI : Decathlon enters a second stage of a content factory with video and visual similarity

During the AWS Summit in Paris, Decathlon explained how it transformed a DAM (Digital Asset Management) into a genuine content factory boosted by AI. With 19 million multimedia assets and a...

14 April 2026

In 2025, Vinted’s sales accelerated to €1.1 billion at the cost of a compressed margin

Having passed a sales threshold of €1 billion in 2025, Vinted continues to diversify. Between a massive push of Vinted Go lockers, category expansion and the launch of a wallet, the second-hand...

9 April 2026

A Google traffic up by 12% : how Sézane industrialised a SEO and Search strategy via a content factory

With 10 million monthly users and a range based on frequently renewed items, pure-player Sézane detailed, during the AWS Summit in Paris, how it exceeded the limits of a brand SEO and improved the...

9 April 2026

In France, Apple Pay and Google Pay account for 17% of online payments

According to the Mollie 2026 Payment Report study published in March, e-wallets accounted for 24% of online payments in 2025 in Europe, and SEPA Instant transfers significantly accelerated cash...

2 April 2026

Online authentication : B.Connect to launch an automated onboarding platform for smaller e-tailers

Already adopted by 25 e-retailers including 16 already live, B.Connect is accelerating a deployment by opening up to SMEs via an automated onboarding platform expected in October. The objective is...

29 March 2026

While OpenAI buries native payment, Sephora and Carrefour bet on discovery in ChatGPT

While ChatGPT backpedals in terms of native payment, less than 6 months after the launch of Instant checkout, retailers are accelerating within the LLM’s app store, in order to foster product...

27 March 2026

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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AI agents: the KPIs that led L’Oréal to scale up across its warehouses

After testing 7 AI agents in its warehouses, L’Oréal is scaling up. Deployed to coordinate picking waves, manage replenishment and handle stocktaking, Manhattan’s agents have helped cut several...

20 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Danone turns to AI to personalise marketing campaigns and test advertising in ChatGPT

AI is being rolled out across some marketing activities, while others remain in a testing phase. If campaign automation and personalisation are among the most advanced applications, visibility in...

16 October 2026