E-commerce and marketplaces
How Cuisinella’s AI chatbot generates a rise by 21% of in-store appointments
To support “drive-to-store”, the Schmidt group subsidiary deployed an AI chatbot on the e-commerce site to improve conversion of in-store appointment bookings. For mind Retail, Daniel Freyd, Chief...
- Retail
- mind Exclusive
- Retail tech
20 November 2025
Germany: Lidl and Decathlon roll out Wero for their e-commerce
Wero, the digital wallet developed under the European EPI initiative, is accelerating deployment, recently signed with 3 major German retail players, mind Retail learned.
- Retail
- Retail tech
- News
17 November 2025
At Roissy 80% of checked Shein items found non-compliant
Following inspections at Roissy Charles de Gaulle airport on Friday November 6, 2025 on 200,000 Shein parcels “8 out of 10 items have proved non-compliant so far”, the French Ministry...
- Retail
- Economy and regulators
10 November 2025
[Amazon Results] Amazon delivers a solid Q3 2025, driven by AWS, e-commerce and advertising
Amazon recorded solid growth over the first 9 months of 2025, driven by e-commerce, cloud activities and a rebound in advertising. However, the group is seeing profitability ease under record...
- Retail
- Retailer and e-commerce
- Analysis
10 November 2025
Will France and Europe manage to suspend Shein, as they did with Wish?
Accused of selling illegal products, Shein faces a French government crackdown aiming to block the website of the world’s No.4 fashion retailer. This standoff raises questions about the EU’s...
- Retail
- Economy and regulators
- News
7 November 2025
Bastien Borget (Eden Park): “In 2026, we will launch mobile checkout in-store with Adyen”
At Eden Park, payment has become a strategic lever serving unified commerce. Currently migrating the PoS to Shopify, the French retailer shared with mind Retail their insights on the adoption of...
- Retail
- Retail tech
- Analysis
5 November 2025
JD.com, Amazon Haul, Kaufland, Rakuten: Europe becomes new battleground for global marketplaces
In the U.S.A. sales of ultra-low-price marketplaces sourcing goods from Asia are declining, as parcels worth less than US$800 are now subject to customs duties and a flat tax. As a result, players...
- Retail
- Retailer and e-commerce
- Analysis
30 October 2025
Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan
Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...
27 October 2025
Verizon, Starbucks, DoorDash, and Grubhub impacted by AWS outage
On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: US$168 billion, up by 13.3%) was down for several hours before returning to normal. Numerous websites and applications...
- Retail
- Retailer and e-commerce
- News
23 October 2025
[Info mind] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing
Awarded on October 13, 2025 in France, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and...
- Retail
- mind Exclusive
- Retail tech
23 October 2025
TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste
To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.
- Retail
- Retailer and e-commerce
- News
20 October 2025
The Body Shop returns to the U.S.A. with a 100% digital model
After closing in the U.S.A. in March 2024, The Body Shop (3,000 stores, 60 countries) made a return to the market on October 7 through an exclusively digital operation. The cosmetics retailer...
20 October 2025
Losing momentum, Ulta Beauty launches a marketplace with Mirakl
On October 15, the U.S. retailer Ulta Beauty (2024 turnover: 11.2 billion dollars, up by 0.8% after up by 5.7% in 2023, up by 15.6% in 2022 and up by 37.9% in 2021, e-commerce data undisclosed)...
20 October 2025
Live shopping: Asos moves closer to social commerce to compete with TikTok Shop
After a successful test in August, the British pure player Asos (2024 turnover: 3.7 billion dollars, down by 16% after down by 11% in 2023) launched Asos Live on October 2, a live shopping feature...
- Retail
- Retail tech
- News brief
20 October 2025
France and Italy urge Shein to reassess a business model
While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...
- Retail
- Retailer and e-commerce
- News
13 October 2025
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT
Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...
- Retail
- Retail tech
- News
13 October 2025
Our mind news
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
- Retail
- mind Exclusive
- Retail tech
4 September 2026
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock
Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...
- Retail
- Property and investors
- Analysis
21 August 2026
2
O’Boticario rolls out AI diagnostics across 4,000 stores with Haut.ai
On August 18, Brazilian cosmetics retail chain O’Boticario (2025 GMV up by 6.7%) announced the deployment of skin analysis technology provided by Estonian start-up Haut.AI. It will be rolled...
- Retail
- Retailer and e-commerce
- News
21 August 2026
3
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
4
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
5
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
- Retail
- Retailer and e-commerce
- News
24 August 2026
6
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026