News

One year after the start of the dematerialisation of the loyalty card with Captain Wallet, the first results are encouraging for the fashion retailer. In 8 months, the value of customers who have...

5 April 2023

Decarbonisation, gaming, communities: the new levers of Chinese e-commerce in 2023

Last year, e-commerce played a crucial role in China, driven by Covid-19 zero policies, but the shopping experience has also been transformed. Mind Retail helps to identify the main innovations in...

29 March 2023

Couche-Tard consolidates in Europe via a US$3.3 billion buyout

Taking advantage of TotalEnergies' withdrawal from petrol stations, the Canadian company Couche-Tard is filling the space and expanding operations in Germany, the Netherlands, Belgium and...

27 March 2023

Why South Korea has become a springboard for LVMH and Gucci

With luxury purchases of US$325 per capita in 2022, South Koreans are the now the world's largest customers for high-end goods. Whilst luxury sales could fall in the U.S.A. in 2023 due to tensions...

24 March 2023

Buy Box, end of wholesale: How to prepare for Amazon’s new distribution strategy

In early March 2023, Amazon announced that it would stop sourcing from wholesalers. At the end of December 2022, the business had agreed to review the "Buy Box" mechanism, a key engine for sales...

24 March 2023

Fabien Versavau, Rakuten: “With Carrefour, the synergies in terms of retail media are obvious”

Following the announcement of the imminent opening of a Carrefour digital shop on the Rakuten marketplace, Mind Retail met Fabien Versavau, MD of Rakuten France and Executive Officer Rakuten...

22 March 2023

Eduardo Velasco, L Catterton: “Consumers do not believe in ESG transformations”

Eduardo Velasco, Partner at the investment fund L Catterton co-founded by LVMH and Bernard Arnault (US$ 33 billion in assets under management in F&B, fashion, etc.) was a guest at the latest...

22 March 2023

Financial results. Inditex widens the gap with H&M and Fast Retailing in 2022

In 2022, the world's largest fashion Inditex retailer posted a profit of €4 billion, up by 27% on 2021. A net result that places the group above fast-fashion competitors.

21 March 2023

Tech in-store: guided tour of the Decathlon Lab for South East Asia

mind Retail invites you, in video and photos, behind the scenes of the Decathlon Lab located in Kallang (Singapore). In this 5,000 sq.m store, the company has opted for a rational technological...

17 March 2023

With 19% of online sales, Target reinvests US$100 million in e-commerce logistics

The supermarket chain has announced that it is investing US$100 million in its e-commerce logistics to build six new order preparation centres by 2026. With this investment, Target is capitalising...

17 March 2023

Maisons du Monde: partnering with Alma, the use of credit tripled in 12 months

Six months after launching payment in four installments without charge on its website and in store with Alma, Maisons du Monde presented its results at the end of December 2022 at the 1-to-1...

16 March 2023

CSR. Ikea adopts bio-based glue to reduce its carbon footprint

Ikea's new CSR commitment? A corn-based glue. While the group has been using a fossil-based glue responsible for 5% of its overall carbon footprint for 60 years, it has announced that it will...

15 March 2023

AGEC law : behind the valorization of unsold garments, the challenge of forecasts

Since 1 January 2022, Article 35 of the French AGEC law has obliged producers, importers and distributors to reuse, re-use or recycle unsold non-food products. They can no longer destroy them...

14 March 2023

In Brazil, the “cash & carry” format made Carrefour and Casino successful in 2022

In a context of pressure on margins, and debt reduction for Casino, Brazil is a strategic market for the French food giants. Cash & carry stores are particularly popular, and Casino and...

13 March 2023

DIY : The Home Depot saves margin in 2022, despite a weak housing market in the US

On February 21, The Home Depot released annual results. Despite the weak property market in the USA, the company managed to retain margin. However, the current fiscal year looks risky and the...

7 March 2023

In 2022, Unibail Rodamco Westfield operated 4,500 orders in click & collect, in Velizy mall

URW's shopping centres are rolling out omnichannel features. For the inauguration of a mutualised "click & collect" service in the Forum des Halles mall in Paris, announced in June in mind...

24 February 2023

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Deborah Van Dessel (Lagardère Travel Retail): “We are testing AI tools and prompts for store layout”

Between global governance, local ambassador clubs and deployments at scale, Lagardère Travel Retail identified major operational gains thanks to AI, while other use cases reveal the current limits...

25 November 2025

Coupang’s C.E.O. resigns after data leak of 33.7 million customers

On December 10, Park Dae-Jun, CEO of South Korean e-commerce retailer Coupang (2024 revenue: US$31.5 billion up by 29%) resigned. The cause was a security breach that exposed the personal...

12 December 2025