News

The Chinese restrictive policy to contain Covid-19, the geopolitical context and recent protests in China caused retail sales to plummet in November 2022. Whilst the luxury sector is likely to...

22 December 2022

CSRD: new European directive to fight against greenwashing

In December 2022, the European Commission finalized the adoption of a new directive. This is the Corporate Sustainability Reporting Directive (C.S.R.D.), increasing legal obligations for companies...

22 December 2022

Quick commerce: Getir soon leader of a consolidating market

As the French quick-commerce market is expected to exceed €250 million in 2022 according to our estimates, the takeover of Gorillas by Getir will create a European leader.

16 December 2022

Fewer branches and difficulties at franchised stores: Carrefour’s strategy amid the energy crisis

Eager to protect profitability and to reduce its workforce, Carrefour is reorganizing stores and transforming working environment. Retail mind examines the way ahead.

16 December 2022

Shein hires Lazada’s Vice President

With the appointment of Jessica Liu, formerly of Alibaba and Lazada, as Vice President, the fast fashion giant is making a new move.

16 December 2022

Rakuten launches a payment solution open to 2,000 sites

With Club R Pay, the Rakuten marketplace offers members of Club R loyalty programme an integrated payment and cross-brand cashback solution.

13 December 2022

Celio takes over the Camaïeu brand, but not the customer base

Four years after the implementation of the GDPR, Camaïeu's customers have finally not seen their data go to the highest bidder.

13 December 2022

Retail sales fall in Europe, signalling a likely recession

While retail sales are holding up in the U.S.A. they fell sharply in Europe in October 2022. As retailers firm up annual budgets, the scenario of a recession seems to be confirmed.

8 December 2022

Primark : expansion with smaller formats

If store traffic and sales remain below 2019 levels, the discreet fashion retailer is relaunching a sustained expansion while rationalized square metres. It also confirms no home delivery.

7 December 2022

UK: Burberry and Mulberry penalised by the end of the tax refund for tourists

At a time when American tourists are returning to continental Europe, the abolition of the V.A.T. refund (effective from 2021) is holding back sales for British retailers.

6 December 2022

Victoria’s Secret acquires Adore Me to restore image and return to growth

After a disappointing Q3, Victoria's Secret & Co. is revising forecastsdownwards at the start of the Christmas season. In order to strengthen future results, the lingerie group made a...

5 December 2022

Guillaume Motte takes over as head of Sephora Worldwide

While the beauty retailer returned to the 2019 levels of activity, Guillaume Motte will have to complete omnichannel and digital acceleration to defend against increased competition in the U.S.A.

1 December 2022

TJX Companies: new C.F.O. for outlet giant

US outlet retailer TJX Co. appointed John Klinger as new C.F.O. His mission is to boost the high margin business, that already takes advantage of overstock issues.

1 December 2022

Inclusion: Disabled people denounce the “self check-out

While in France, the "self check-out" system is denounced because it does not always allow people to pay in cash, in the USA, its inaccessibility for people with disabilities is criticised by...

1 December 2022

Unibail Rodamco Westfield: “The challenge is to create a mix of retail and residential properties”

Unibail Rodamco, Europe's number one shopping centre operator, is continuing to make progress in residential property. Anne-Sophie Sancerre, Director of Operations for Southern Europe, discusses...

28 November 2022

Sélim Chidiac (L’azurde): “Online, 20% of customers use the Tabby split payment solution”

Sélim Chidiac, C.E.O. of the L'azurde jewellery group, which has historically focused on wholesale, presents his strategic directions for increasing direct distribution. This includes deployment...

28 November 2022

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Shoprite adopts Yoobic solution for 3,600 stores and 160,000 employees

As announced in April in mind Retail, the African grocery retailer Shoprite has confirmed the rollout of the Yoobic application to optimise staff task management and anomaly detection in stores...

29 October 2025

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

Verizon, Starbucks, DoorDash and Grubhub impacted by AWS outage

On October 20, 2025, the Amazon Web Services cloud (Amazon Q2 2025 revenue: 168 billion dollars, up by 13.3%) was down for several hours before returning to normal. Numerous websites and...

27 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025

Live shopping: Asos moves closer to social commerce to compete with TikTok Shop

After a successful test in August, the British pure player Asos (2024 turnover: 3.7 billion dollars, down by 16% after down by 11% in 2023) launched Asos Live on October 2, a live shopping feature...

20 October 2025