Special Reports

Payment: a lever for retail innovation
This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and POCs: roll-out of mobile checkout in the aisles, rise of wallets and BNPL options, expansion of Wero…
Our articles to stay up to date on the topic
Featured image of the article Payment: a lever for retail innovation
Payments and e-commerce : which retail tech solutions dominate French websites?
In mid-November 2025, mind Retail analysed 50 French e-commerce websites using Wappalyzer to identify technologies installed on them. The result was 144 solutions were recorded, installed more...
20 November 2025
Payments: Wallets accelerate in a fragmented market
As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...
18 November 2025
BNPL: in a mature market, Alma, Klarna, Scalapay, Younited and Oney seek new growth levers
As BNPL reached maturity in France and Europe and commonplace online, players in the sector are accelerating their transformation. Longer instalments, new verticals, extended services and...
14 November 2025
Alma to launch a payment app in France
The BNPL specialist Alma (2024 GMV: €2 billion) will launch “by the end of the year a mobile app for consumers, enabling them to pay in instalments with Alma at all merchants, not only...
18 November 2025
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy
Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...
21 November 2025
2
How Maison 123 generated €420,000 on WhatsApp in 5 months
Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...
3 December 2025
3
Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”
Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...
11 December 2025
4
Retail media: Marionnaud bets on print with Figaro to boost drive-to-store
According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...
26 November 2025
5
How Cuisinella’s AI chatbot generates a rise by 21% of in-store appointments
To support “drive-to-store”, the Schmidt group subsidiary deployed an AI chatbot on the e-commerce site to improve conversion of in-store appointment bookings. For mind Retail, Daniel Freyd, Chief...
20 November 2025
6
Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%
On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure  of C.E.O., Doug McMillon. In office since...
21 November 2025