The Body Shop returns to the U.S.A. with a 100% digital model Americas After closing in the U.S.A. in March 2024, The Body Shop (3,000 stores, 60 countries) made a return to the market on October 7 through an exclusively digital operation.…
Live shopping: Asos moves closer to social commerce to compete with TikTok Shop Europe After a successful test in August, the British pure player Asos (2024 turnover: 3.7 billion dollars,…
[mind Info] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates Europe While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries, average basket size and conversion rate. Here are the figures.
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT Americas Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have multiplied by five and traffic from the LLM increased by 2.5%. For mind Retail, C.E.O. Benjamin Tannenbaum explains the technological mechanisms behind the solution.
How Ikea France optimises store management control with AI Europe In a context of declining sales for Ikea France, down by 3.6% in 2024, Christophe Cadic, Digital Director, presented the Good Practices Assistant during the Hubforum. Dedicated to Management Controllers, this intelligent agent accelerates store performance analysis and identifies cost centers and opportunities for optimisation.
Prolong signs Mellow Yellow and expands into new verticals Europe After Veja and The North Face, Prolong has signed four new retail partners, mind Retail learned. Ahead of a second funding round, the start-up specialising in after-sales and returns management is also expanding into new market segments.
Exclusive France: Intersport invests €40 million in automating a mega-warehouse with TGW Europe On October 1, 2025, Intersport inaugurated a new automated warehouse in the French Eastern region (Plaine de l’Ain). Expanded to 82,000 sq.m and fully financed by the cooperative with a €40 million investment, the facility is now equipped with TGW order-picking robots to support the growth of omnichannel operations and the rollout of in-store click & collect. Details were shared with us by Gérard Leclerc, C.E.O. of Intersport France and Belgium.
Peak season 2025: From generative AI to conversion, the innovative strategies of Galeries Lafayette, La Grande Récré, Boozt and Blissim How are retailers and e-merchants preparing for peak season 2025? With the rise of generative AI engines in customer searches and LLM tools, what are the priorities for Digital and Omnichannel Directors to optimise conversion? Elisa Ouvrard (La Grande Récré), Régis Pennel (Galeries Lafayette), Romain Roulleau (Kingfisher), Maria Moreau (Boozt) and Amandine Pérot (Blissim) share with mind Retail their priorities for a transformative Q4.
Amazon closes Fresh stores in the U.K. and reorganises food retail business Europe Less than 4 years after opening a first Amazon Fresh store in the UK, the group (Q2 2025 revenue: US$168 billion,…
With AI, Rakuten launches its marketplace in Spain at a lower cost Europe On September 15, 2025, Rakuten (2024 turnover: €13.9 billion, up by 10% year-on-year, with a net loss of €790 million) announced the launch of a marketplace in Spain,…
