After a poor second quarter, Target is reshuffling the deck: new C.E.O., new priorities to get back on track Americas The U.S. grocery retailer Target is embarking on a strategic shift after a difficult first semester. With 19.6% of online sales and three-quarters from non-food products, the US's third-largest grocer is changing governance. For new C.E.O. Michael Fiddelke, monetising digital activities and reviving core business categories are at the top of the priority list.
Danish grocer Salling accelerates VC investments, following in the footsteps of Vinted Europe Eager to better source retail innovation and accelerate time to market, Danish grocer Salling (2024 turnover: €9.7 billion,…
E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents Asia On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital.…
Customer service: With AI, Saks reduces calls requiring humans by 20% Americas On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S.…
India: After Skechers and Huda Beauty, Birkenstock files lawsuit for counterfeiting Asia As an array of clothing brands shift industrial production to India to reduce dependence on China, Birkenstock, Skechers and Huda Beauty are facing a battle over intellectual property rights.
Carrefour and Cooperative U form European buying alliance and eye retail media deal Europe Carrefour and Cooperative U officially announced on July 7 the launch of Concordis,…
Cyberattacks: Marks & Spencer calls for mandatory reporting in the U.K. Europe Whilst 27% of British companies were victims of cyberattacks in the last 12 months, some players continue to slip under the radar. As it took nearly four months for Marks & Spencer's e-commerce to return to normal, the Chairman called for a legal reporting requirement, warning of two recent major hacks that had not been detected by the NCSC.
Retail media: why OBI is replacing PromoteIQ with California-based Topsort Europe To operate a 360° retail media business, Germany's second-largest D.I.Y. retailer has selected San Francisco-based adserver Topsort. In addition to onsite retail media, Topsort will also manage offsite and in-store activations.
Hugues Chanoine, Hygie31: “In a year, our retail media revenue jumped 25% to €1 million” Expansion of a physical network, e-commerce upgrades, developing retail media, overhaul of digital tools... With little media exposure, the Hygie31 group—which operates 1,519 pharmacies and 5 websites in 7 countries—is undergoing a major transformation of an omnichannel ecosystem. With e-commerce accounting for 3.3% of business in 2024, the M.D. of the group's digital subsidiary, Hugues Chanoine, tells mind Retail about the new projects and future ambitions.
Exclusive [mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic Americas Europe Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and C.E.O. Ludovic Chayrigues tells mind Retail about new customers and the outlook for retail tech.
