AI-driven job cuts on the rise in tech sector Americas As leading tech companies ramp up investment in artificial intelligence (AI) and roll out transformation plans to boost its development, layoffs across the sector are increasing. But are the job cuts at firms like Microsoft, Accenture, Intel, and Salesforce truly driven by AI? The reality appears more complex.
Clémence Le Floch: “After the Klarna card, 12-installment payments are coming to France and a mobile plan will follow” Four years after launching in France, the Swedish payment specialist Klarna claims 6.6 million end customers and 21,000 partner retailers. Clémence Le Floch, Country Manager, reviews the company’s progress in France and details the roadmap: after savings accounts, now the card, 12-installment payments and even a mobile plan. The goal is to become a daily-use neobank.
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT Americas Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have multiplied by five and traffic from the LLM increased by 2.5%. For mind Retail, C.E.O. Benjamin Tannenbaum explains the technological mechanisms behind the solution.
ChatGPT reaches a milestone: 10% of conversations are about shopping, clicks surge Europe As the use of OpenAI’s search engine becomes part of daily life for more than 40% of Internet users according to Yext, U.S. research firm Sensor Tower has analysed prompts related to shopping. At the end of June 2025, 10% of requests were already commerce-related, a share that is due to rise with Black Friday and the holiday season.
Start-up under the microscope French start-up Gaudier pivots toward in-store customer data Originally focused on producing sampling machines and sensors for the beauty sector, start-up Gaudier, incubated at LVMH’s innovation lab, is now making a strategic shift toward in-store customer data collection through IoT. Aiming to compete with RetailNext, Footfallcam and Kepler, it has just signed a deal with L’Oréal in Mexico to equip 1,000 stores, mind Retail learned. C.E.O. and co-Founder Arthur Hagiage shares the roadmap of a start-up already working with Coty, Dior Parfums, Sephora, Burberry, Cartier, Yves Saint Laurent and Tiffany and Co.
Jott, 1083, Cyrillus, Sessun, Petit Bateau and Soeur publish their environmental scores with Clear Fashion Europe Since October 1, French fashion retailers have been able, on a voluntary basis, to disclose the environmental cost of their clothing through the French Environmental Label (or AEF). To do so, they must submit their data on a government portal. Jott, 1083, Cyrillus, Sessun, Petit Bateau, Picture and Soeur are among early adopters.
Exclusive NRF [mind Info] Cegid signs 3 new retailers and accelerates voice AI development Europe Buoyed by strong sales momentum, Cegid revealed to mind Retail the identities of three new retail clients and the features of Cegid Pulse, a “super app” for sales assistants expected in 2026. By integrating a voice AI assistant and third-party specific modules, Retail Director Nathalie Echinard aims to consolidate the group’s position in omnichannel retail technology.
After Bunnings, Kmart is criticised for use of facial recognition Asia On September 18, the Australian Information Commission once again targeted the Wesfarmers group (turnover at June 30,…
Exclusive NRF [mind Info] Smartway signs with a first U.S. retailer Europe The start-up specialising in technologies to combat waste in supermarkets has just signed a first customer in the U.S.A., mind Retail learned at NRF Europe.
The European wallet Wero arrives at E.Leclerc and Veepee to compete with Apple Pay and Google Pay Europe Wero, the QR code and contactless payment solution developed by EPI and 16 European banks, is beginning a retail rollout with E.Leclerc, Veepee and Orange. This step marks the transition from C2C to online commerce for the European wallet, which already has 44 million users, and ambition to compete with solutions from Big Tech, Visa and Mastercard.
