Digital and omnichannel
Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%
On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...
- Retail
- Retailer and e-commerce
- News
21 November 2025
How Cuisinella’s AI chatbot generates a rise by 21% of in-store appointments
To support “drive-to-store”, the Schmidt group subsidiary deployed an AI chatbot on the e-commerce site to improve conversion of in-store appointment bookings. For mind Retail, Daniel Freyd, Chief...
- Retail
- mind Exclusive
- Retail tech
20 November 2025
Payments: Wallets accelerate in a fragmented market
As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...
- Retail
- Economy and regulators
- Analysis
18 November 2025
Ikea compresses margin in 2025 to stay accessible despite falling revenue
In a context of rising tariffs and lower in-store traffic gains, Ikea closed the financial year with another decline in sales. While volumes increased and e-commerce reached 28% of activity, the...
- Retail
- Retailer and e-commerce
17 November 2025
Germany: Lidl and Decathlon roll out Wero for their e-commerce
Wero, the digital wallet developed under the European EPI initiative, is accelerating deployment, recently signed with 3 major German retail players, mind Retail learned.
- Retail
- Retail tech
- News
17 November 2025
How RougeGorge brings weather data into CRM strategy
After 4 years of collaboration on personalised emails the lingerie retailer RougeGorge is accelerating with retail tech partner Reelevant, which is expanding within AFM thanks to recent contracts...
- Retail
- Retail tech
- Analysis
10 November 2025
Bastien Borget (Eden Park): “In 2026, we will launch mobile checkout in-store with Adyen”
At Eden Park, payment has become a strategic lever serving unified commerce. Currently migrating the PoS to Shopify, the French retailer shared with mind Retail their insights on the adoption of...
- Retail
- Retail tech
- Analysis
5 November 2025
AI search engines: how advertising is entering the conversation
While many retailers spend 80% of their acquisition budget on Google Shopping, monetisation tests are accelerating on ChatGPT, Perplexity and Gemini. How much of the budget will they absorb...
- Retail
- Retailer and e-commerce
- Analysis
23 October 2025
With Linxo, SoCoo’c digitises payments to support omnichannel strategy
In a kitchen market that is still predominantly physical, SoCoo’c (Mobalpa, Perene, Hygena) is accelerating digital transformation to streamline the customer experience and secure payments. Arnaud...
- Retail
- Retailer and e-commerce
- News
22 October 2025
The Body Shop returns to the U.S.A. with a 100% digital model
After closing in the U.S.A. in March 2024, The Body Shop (3,000 stores, 60 countries) made a return to the market on October 7 through an exclusively digital operation. The cosmetics retailer...
20 October 2025
Live shopping: Asos moves closer to social commerce to compete with TikTok Shop
After a successful test in August, the British pure player Asos (2024 turnover: 3.7 billion dollars, down by 16% after down by 11% in 2023) launched Asos Live on October 2, a live shopping feature...
- Retail
- Retail tech
- News brief
20 October 2025
Cosmetics: How start-up Aiso multiplied by 5 the visibility of U.S. brand Particle on ChatGPT
Since March 2025, Israeli start-up Aiso has been working with the U.S. online brand Particle, a specialist in men’s cosmetics, to strengthen visibility on ChatGPT. In 6 months, impressions have...
- Retail
- Retail tech
- News
13 October 2025
How Ikea France optimises store management control with AI
In a context of declining sales for Ikea France, down by 3.6% in 2024, Christophe Cadic, Digital Director, presented the Good Practices Assistant during the Hubforum. Dedicated to Management...
- Retail
- Retailer and e-commerce
- News
13 October 2025
[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates
While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...
9 October 2025
[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals
A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...
3 October 2025
Intersport invests €40 million in automating a mega-warehouse with TGW
On October 1, 2025, Intersport inaugurated a new automated warehouse in the French Eastern region (Plaine de l’Ain). Expanded to 82,000 sq.m and fully financed by the cooperative with a €40...
- Retail
- Retailer and e-commerce
- Analysis
3 October 2025
Our mind news
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...
- Retail
- mind Exclusive
- Retail tech
4 September 2026
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Before an IPO, Shein forced to reveal margin erosion in 2025 and impact of US tariff shock
Made public ahead of a Hong Kong listing planned for September, Shein’s financial documents, seen by mind Retail, confirm the shift experienced by the fast-fashion retailer. Despite a 8% sales...
- Retail
- Property and investors
- Analysis
21 August 2026
2
O’Boticario rolls out AI diagnostics across 4,000 stores with Haut.ai
On August 18, Brazilian cosmetics retail chain O’Boticario (2025 GMV up by 6.7%) announced the deployment of skin analysis technology provided by Estonian start-up Haut.AI. It will be rolled...
- Retail
- Retailer and e-commerce
- News
21 August 2026
3
Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”
The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...
10 September 2026
4
ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending
By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...
10 September 2026
5
Walmart finally accepts in-store payments with Apple Pay and Google Pay
Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...
- Retail
- Retailer and e-commerce
- News
24 August 2026
6
Why Shein emits twice as much CO2 as Inditex for equivalent revenue
On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...
3 September 2026