Digital and omnichannel

Which omnichannel fashion retailers boosted online sales during the last financial year? How has their store network evolved? What is the impact on profitability? In the 3rd edition of our...

10 September 2025

[Puma sale] In an anxious market, how much room for price manoeuvre do Nike, Adidas and JD Sports have?

As Kering's holding company sells Puma, mind Retail analysed the latest financial results of the footwear retailers and their commercial and pricing strategies. Here are the key figures to...

8 September 2025

Shein accelerates growth in Europe in H1, despite a major financial penalty in France

According to DSA data consulted by mind Retail, Shein revved up engines in key EU markets in the first half of 2025, with monthly active users up 14%. This is a notable rebound after 6 sluggish...

5 September 2025

After a poor second quarter, Target is reshuffling the deck: new C.E.O., new priorities to get back on track

The U.S. grocery retailer Target is embarking on a strategic shift after a difficult first semester. With 19.6% of online sales and three-quarters from non-food products, the US's third-largest...

27 August 2025

Danish grocer Salling accelerates VC investments, following in the footsteps of Vinted

Eager to better source retail innovation and accelerate time to market, Danish grocer Salling (2024 turnover: €9.7 billion, up by 2.7%) launched a new fund. Named Salling Seeds and headed by...

21 August 2025

E-commerce: Graas AI raises $9 million to accelerate deployment of AI agents

On August 11, Graas AI, a Singapore-based start-up specialising in AI agents for e-commerce operations, raised $9 million in a pre-Series B round led by Tin Men Capital. Founded in 2022 with...

13 August 2025

Customer service: With AI, Saks reduces calls requiring humans by 20%

On August 8, Saks officially launched Sophie, an AI-powered voice and text assistant designed with the U.S. conversational platform NLX and AWS. Since April, customers can ask the AI agent about...

13 August 2025

India: After Skechers and Huda Beauty, Birkenstock files lawsuit for counterfeiting

As an array of clothing brands shift industrial production to India to reduce dependence on China, Birkenstock, Skechers and Huda Beauty are facing a battle over intellectual property rights.

15 July 2025

Cyberattacks: Marks & Spencer calls for mandatory reporting in the U.K.

Whilst 27% of British companies were victims of cyberattacks in the last 12 months, some players continue to slip under the radar. As it took nearly four months for Marks & Spencer's...

9 July 2025

Carrefour and Cooperative U form European buying alliance and eye retail media deal

Carrefour and Cooperative U officially announced on July 7 the launch of Concordis, a joint European purchasing alliance. Based in Brussels, the structure will begin operating for the 2026 trade...

8 July 2025

[mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic

Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and...

4 July 2025

Retail media: why OBI is replacing PromoteIQ with California-based Topsort

To operate a 360° retail media business, Germany's second-largest D.I.Y. retailer has selected San Francisco-based adserver Topsort. In addition to onsite retail media, Topsort will also manage...

2 July 2025

Hugues Chanoine, Hygie31: “In a year, our retail media revenue jumped 25% to €1 million”

Expansion of a physical network, e-commerce upgrades, developing retail media, overhaul of digital tools... With little media exposure, the Hygie31 group—which operates 1,519 pharmacies and 5...

27 June 2025

With Scandit, Walmart aims to take in-store assistance to the next level

Intelligent software provider Scandit has just announced a renewal of a strategic partnership with Walmart in the USA. Samuel Mueller, C.E.O. of the Swiss unicorn, talked to mind Retail about the...

26 June 2025

In China, KFC equips managers with an AI voice assistant

In China, on June 20, 2025, Yum China (2024 revenue: US$10.65 billion, 2.5% after a rise of 14.1% in 2023) announced the launch of an AI-integrated voice assistant in several KFC restaurants. As a...

24 June 2025

After RFID, Decathlon rolls out mobile checkout in all stores

After pioneering self-checkout via RFID, Decathlon (2024 revenue: €16.2 billion, including 20% online, up by 5.2% after 4.4% in 2023) announced on June 23 the launch of Orisha Commerce, a...

24 June 2025

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Aroma-Zone and Najar reveal the behind-the-scenes of a strategic partnership

As the adoption of AI results in increasing cost volatility for companies, mind Retail spoke in Monaco with Christelle Glaszer, Manager of Indirect Purchases at Aroma-Zone natural beauty retailer...

13 March 2026

After-sales service: Prolong aims to become the OS of repair and adds 3 luxury brands

Signing of three high-end clients, launch of a maintenance passport, imminent Seed funding round and cloud migration project in China… At a 1-to-1 conference in Monaco, the Founder of Prolong...

12 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

While the leader in electronic labels, Vusion exceeded €1.47 billion in revenue in 2025, rival Hanshow is stepping up a global offensive, winning a strategic account in the U.K. and a new POC for...

27 February 2026

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Electronic labels: Hanshow accelerates breakthrough and signs with a leading British retailer

27 February 2026

Conflicts in the Middle East: what impact on the supply chain and European retail?

With US and Israeli strikes on Iran triggering a major crisis on February 28, 2026, retailers already have to face the closure of strategic trade routes, rising freight costs and import...

5 March 2026

Regulatory: With 200,000 Digital Product Passports issued, Darty scales up

While the European Commission is set to vote on delegated acts to specify requirements for home appliances, Darty is accelerating a Digital Product Passport (DPP) push by integrating new products...

11 March 2026

Following a complaint from the FTC, Walmart agrees to pay US$100 million to Spark delivery drivers

On February 26, 2026, Walmart (2025 revenue: US$713.2 billion, up by 5.1% at constant rates) agreed to pay US$100 million in response to allegations of misleading compensation to delivery drivers...

4 March 2026

Agentic commerce : After Stripe, Mirakl partners with JPMorgan Payments

On March 10, 2026, Mirakl and JPMorgan Payments (JPMP) unveiled a partnership to deploy agentic commerce by combining the Mirakl Nexus agentic orchestration platform with the U.S. bank’s...

16 March 2026

Online authentification : Prelude expands a “message free” solution globally

A competitor to Twilio, Vonage and Plivo, the French startup Prelude, which has 75 retail clients, is actively deploying Prelude Zero, an authentication method that requires no message delivery...

13 March 2026