Digital and omnichannel

On March 24, Apna Mart, an Indian food retailer operating both in-store and 15-minute express delivery, raised US$25 million in Series B (capital and debt), according to the Registrar of...

25 March 2025

Inditex ends 2024 with strong growth and 26% of online sales

On March 10, the global fashion giant Inditex (owner of Zara, Pull&Bear, Bershka, Massimo Dutti, etc.) revealed a annual turnover of €38.6 billion, 26.4% of which was online, for the...

21 March 2025

Words from retail leaders: how to prioritise the use of AI in project mode

During the 1-to-1 conference in Monaco, mind Retail asked 5 analysts, retail and e-commerce executives to share their roadmap in terms of using AI in project mode in the coming months. They also...

17 March 2025

In 2024, E.Leclerc and Lidl were the 2 biggest French advertisers

On March 6, 2025, Kantar Media presented the Top 100 Advertisers 2024, revealing that they now account for 46% of investments in the multi-media advertising market (press, radio, TV, OOH, cinema...

13 March 2025

South Korea : CJ Olive Young tests multilingual personal shoppers in-store

To appeal to an increasingly international clientele, Korean cosmetics giant CJ Olive Young (turnover 2024: US$3.5 billion, up 24%, net margin ratio at 10% of sales) is trialling multilingual...

13 March 2025

MediaMarkt rolls out a marketplace in Belgium and anchors in stores

After the Netherlands, Germany, Italy, Spain and Austria, MediaMarkt launched a marketplace in Belgium on March 6, 2025. A subsidiary of Ceconomy (2024 turnover: €22.4 billion, up by 0.9% at...

10 March 2025

With a sample vending machine, Asda is testing a new medium for retail media

After launching a media agency LS Eleven Media Services in partnership with ad server SMG last May, the British supermarket chain Asda (turnover 2023: US$27.2 billion, up 7.1% in a year) has just...

5 March 2025

[mind Retail Exclusive] With Aive, Tefal boosts Instagram campaigns with AI

According to our sources, the Seb group selected the start-up Aive, specialised in the automation of content for social networks, for a first campaign on Instagram and Facebook during the holiday...

5 March 2025

With Faume, Soeur launches into second-hand goods via an omnichannel approach

On February 26, 2025, the French fashion brand Soeur (turnover of €65 million in 2024, up by 30% in a year via 54 points of sale in Europe) rolled out a second-hand platform “Sœur...

3 March 2025

Ulta Beauty teams up with Lucky to publish stock data on brands’ websites

While the growth of Ulta Beauty is slowing down (Sales 2024 US$11.3 up by 0.8% after +5.7% in 2023, +15.6% in 2022 and +37.9% in 2021), the brand is strengthening an omnichannel approach to boost...

28 February 2025

Self-checkout, kiosks: Morrisons and Itsu focus on a more human touch

In the United Kingdom, the Japanese fast food chain Itsu (2023 turnover: €184 million, up 60% in a year) is backtracking on self-service ordering terminals. The business will increase the...

28 February 2025

TikTok Shop arrives in Western Europe, with a potential market of €3.3 billion

After the launch of TikTok Shop in Mexico, the platform is launching this feature in France, Germany, Italy and Spain, four countries with a combined total of 85 million users in 2024. Since...

26 February 2025

Driven by new profit streams in 2024, Walmart puts the spotlight on e-commerce

Walmart maintained growth while generating higher profits from the core business. With online sales accounting for 18% of total revenue -a level equivalent to Target - e-commerce triggered...

25 February 2025

Alibaba opens a first furniture showroom in Hong Kong

On February 22, 2025, Taobao (Alibaba Group) teamed up with Chinese home furnishings platform Papabo to open a first physical furniture store. Named PapaHome and located within the Tsim Sha Tsui...

21 February 2025

Infinity Advertising becomes a wholly-owned subsidiary of Mousquetaires

Infinity Advertising, the joint advertising agency that has been marketing the retail media offerings of Intermarché and Casino supermarkets since 2021, announced on February 14 a purchase...

19 February 2025

Coopérative U finally launches into retail media

In mid-2025, the French Coopérative U (2024 turnover: €26.91 billion excluding fuel, i.e. up by 4%) will launch a retail media offer on the Coursesu.com website and on the app, in...

13 February 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025