Digital and omnichannel
India: After Skechers and Huda Beauty, Birkenstock files lawsuit for counterfeiting
As an array of clothing brands shift industrial production to India to reduce dependence on China, Birkenstock, Skechers and Huda Beauty are facing a battle over intellectual property rights.
- Retail
- Retailer and e-commerce
- News
15 July 2025
Cyberattacks: Marks & Spencer calls for mandatory reporting in the U.K.
Whilst 27% of British companies were victims of cyberattacks in the last 12 months, some players continue to slip under the radar. As it took nearly four months for Marks & Spencer's...
- Retail
- Retailer and e-commerce
- News
9 July 2025
Carrefour and Cooperative U form European buying alliance and eye retail media deal
Carrefour and Cooperative U officially announced on July 7 the launch of Concordis, a joint European purchasing alliance. Based in Brussels, the structure will begin operating for the 2026 trade...
8 July 2025
[mind Retail Exclusive] After the restaurant industry, Passcloud expands an e-marketing wallet with Etam, Viveh and Ni Cosmetic
Passcloud, a French-American start-up specialising in digital wallet marketing, is diversifying towards fashion and beauty retailers, affiliate marketing agencies and travel retail. Co-Founder and...
- Retail
- mind Exclusive
- Retail tech
4 July 2025
Retail media: why OBI is replacing PromoteIQ with California-based Topsort
To operate a 360° retail media business, Germany's second-largest D.I.Y. retailer has selected San Francisco-based adserver Topsort. In addition to onsite retail media, Topsort will also manage...
- Retail
- Retailer and e-commerce
- News
2 July 2025
Hugues Chanoine, Hygie31: “In a year, our retail media revenue jumped 25% to €1 million”
Expansion of a physical network, e-commerce upgrades, developing retail media, overhaul of digital tools... With little media exposure, the Hygie31 group—which operates 1,519 pharmacies and 5...
27 June 2025
With Scandit, Walmart aims to take in-store assistance to the next level
Intelligent software provider Scandit has just announced a renewal of a strategic partnership with Walmart in the USA. Samuel Mueller, C.E.O. of the Swiss unicorn, talked to mind Retail about the...
- Retail
- Retailer and e-commerce
- News
26 June 2025
In China, KFC equips managers with an AI voice assistant
In China, on June 20, 2025, Yum China (2024 revenue: US$10.65 billion, 2.5% after a rise of 14.1% in 2023) announced the launch of an AI-integrated voice assistant in several KFC restaurants. As a...
24 June 2025
After RFID, Decathlon rolls out mobile checkout in all stores
After pioneering self-checkout via RFID, Decathlon (2024 revenue: €16.2 billion, including 20% online, up by 5.2% after 4.4% in 2023) announced on June 23 the launch of Orisha Commerce, a...
24 June 2025
[Luxury Barometer] Global Top 5 in 2024: a delicate balance
As Richemont and Chanel publish 2024 accounts (May 2025), mind Retail analyses the health of the world's top five luxury brands—LVMH, Chanel, Hermès, Kering, and Richemont—using 5 indicators...
23 June 2025
Pressured Debenhams signs with Romanian unicorn UiPath to optimise prices
Debt renegotiation, declining sales, margins under pressure: to regain control of a pricing policy, Debenhams is turning to the Romanian automation unicorn and embarking on a shift towards smarter...
- Retail
- Retailer and e-commerce
- News
12 June 2025
[mind Retail Exclusive] Coop Switzerland boosts sales with an AI chatbot dedicated to DIY
Daniel Hofmann, Brand Manager at Jumbo, shared with mind Retail the results of a conversational AI chatbot, which has been launched for two years. He explains usage figures, the impact on average...
11 June 2025
After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks
As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.
- Retail
- Retailer and e-commerce
- News
6 June 2025
[mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors
Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative...
6 June 2025
[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store
On June 2, 2025, at the Shoptalk conference in Barcelona, which mind Retail attended, Oliver Vogt (Tesco) reviewed the implementation of logistics hubs dedicated to e-commerce fulfillment in...
- Retail
- Retailer and e-commerce
- News
5 June 2025
[mind Retail Day] Data strategy and advertising revenue: Fitness Park’s new trajectory
During the mind Retail Day, the Fitness Park gym chain (350 gyms in Europe) took stock of their advertising monetization strategy. Here are the key figures.
- Retail
- Retailer and e-commerce
- News
4 June 2025
Our mind news
Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...
- Retail
- mind Exclusive
- Retail tech
29 October 2026
Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...
23 October 2026
With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...
- Retail
- mind Exclusive
- Retail tech
15 October 2026
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”
Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...
- Retail
- Retailer and e-commerce
- Analysis
12 October 2026
2
Marketplaces: How Orange and Virgin Australia reinvent their value creation models
Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...
- Retail
- Retailer and e-commerce
- News
8 October 2026
3
How Maison A.Constant built a unified customer database with n8n
Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...
7 October 2026
4
Cashback: Younited secures an exclusive contract with Bouygues Telecom
Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...
- Retail
- Retailer and e-commerce
- News
16 October 2026