E-commerce and marketplaces

In 2024, online product sales doubled (up by 5.4%) in the 6 main Western European markets of the U.K., Germany, France, Italy, the Netherlands, and Switzerland, driven by lower inflation and...

4 August 2025

With the acquisition of Ceconomy, China’s JD.com enters the European e-commerce market

On July 30, China’s leading e-commerce company JD.com announced the acquisition of German electronics specialist Ceconomy (1,030 MediaMarkt and Saturn stores, 50,000 employees). The...

1 August 2025

Delipop bankruptcy: a warning for urban logistics start-ups?

Dissolved on July 30 by the Paris Commercial Court, the start-up Delipop, which pooled pedestrian drive-through pickups for several food retailers such as Carrefour and Intermarché via automated...

1 August 2025

India: Walmart subsidiary Myntra sued for tax fraud

In India, on July 23, the Directorate of Enforcement (ED) filed a complaint against Walmart subsidiary Myntra (2024 market cap: 600 million dollars, up by 15%). The charge alleges a violation of...

31 July 2025

[mind Retail Exclusive] Through integration into product sheets, e-commerce retailer Jurassien is transforming generative AI into a personal shopper

The children's furniture website Jurassien is testing AI to guide purchasing decisions, mind Retail learned. The feature, which appears in the product listing, allows users to ask what the LLM...

24 July 2025

Regulatory: Pakistan tightens taxation on foreign platforms

On July 1, the Pakistani government imposed new taxes on foreign platforms operating online without a physical presence in the country. This reform, part of the Digital Presence Proceeds Tax Act...

23 July 2025

Through partnership with Shopify, OpenAI wants to integrate a native checkout feature into ChatGPT

On July 16, according to the Financial Times, OpenAI is working with Shopify on a new feature that will allow ChatGPT users to complete purchases directly from the chatbot interface via an...

22 July 2025

E-commerce: China tightens regulations on pricing and algorithms

On June 27, 2025, the Chinese government adopted a new amendment to the law against unfair competition, aimed at e-commerce platforms, in force on October 15. The purpose is to improve regulations...

9 July 2025

In Saudi Arabia, Chinese platforms JD.com and Meituan are battling in the delivery market

After 5 months of wrangling in China, JD.com and Meituan are battling for the Middle East food delivery market. On June 18, JD.com (2024 revenue: $158.8 billion, up by 6.8%) launched same-day or...

24 June 2025

[mind Retail Exclusive] After a quiet fundraising round, Newtone connects generative AI to Shopify, Salsify, and Inriver

Since launch in March 2024, Newtone has been aiming to industrialise content production for the e-commerce sector with generative AI LLM. According to our information, the retail tech company...

24 June 2025

TikTok Shop launches in Japan and secures a future in Indonesia

Bytedance is preparing to launch TikTok Shop in Japan. This is expected from a change in the app’s privacy policy in Japan, which now refers to “shopping features,” according to...

19 June 2025

Faced with trade tensions, Shein and Asics are ramping up Indian production

In India, Shein and Asics are increasing production capacity to respond to trade tensions and secure supply chains. Shein (2024 revenue: US$38 billion, up 19%), which returned to India in February...

18 June 2025

[mind Retail Exclusive] Coop Switzerland boosts sales with an AI chatbot dedicated to DIY

Daniel Hofmann, Brand Manager at Jumbo, shared with mind Retail the results of a conversational AI chatbot, which has been launched for two years. He explains usage figures, the impact on average...

11 June 2025

After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks

As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.

6 June 2025

Portugal: a Glovo delivery rider recognised as an employee by the Supreme Court

In a ruling on May 28, the Supreme Court of Justice of Portugal reclassified the relationship between an independent food delivery rider and the Glovo platform as an employment relationship. The...

6 June 2025

[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store

On June 2, 2025, at the Shoptalk conference in Barcelona, which mind Retail attended, Oliver Vogt (Tesco) reviewed the implementation of logistics hubs dedicated to e-commerce fulfillment in...

5 June 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025

Retail media: Marionnaud bets on print with Figaro to boost drive-to-store

According to our sources, Marionnaud’s beauty retailer will expand an advertising unit into 3 new countries in 2026 and is launching another retail media lever in the French key market. The goal...

26 November 2025

Carmila join forces with Unlimitail and JCDecaux to equip 252 malls

On December 9, Carrefour and Carmila signed a partnership with Unlimitail and JCDecaux to create a retail media network combining indoor DOOH and outdoor OOH across their sites in France and...

12 December 2025

Walmart parts ways with C.E.O. after 9-month revenue up by 4.4%

On November 14, the world’s largest retailer, Walmart (revenue 2024: US$681 billion, up by 5.6% at constant rates), announced the departure of C.E.O., Doug McMillon. In office since...

21 November 2025