Special Reports

Retail tech: major trends for 2026
In 2026, retail can no longer afford to promise. It must deliver. Retail tech has entered the execution stage. The race for showcase innovation is over, giving way to clear priorities: operational efficiency, sustainable business models, and infrastructures capable of supporting scale-up...
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2026 Trends – Retail media, between omnichannel reach, creativity and measurement
(Trends, 6/6) After an exceptional 2024 driven by the Olympic Games, retail media entered a phase of maturity and slowing business last year. It nonetheless remains extremely dynamic, fuelled by...
28 January 2026
2026 Trends – Unified commerce: when stock and product flow management is boosted by AI
(Trends, 5/6) Under margin pressure and faced with increasingly complex omnichannel flows, retailers are turning stock management into a strategic streamlining lever. Demand planning, OMS and...
27 January 2026
2026 Trends – Retail organises itself in the face of the Trump trade war
(Trend 4/6) Invested as President for a second term in 2025, Donald Trump has shaken global trade. Between higher customs duties, a tax on small parcels, attacks on diversity and inclusion...
2026 Trends – BNPL, mobile checkout, wallets: new challenges for payments
(Trends 3/6) Faced with soaring Visa and Mastercard fees, European retailers are looking for alternative payment methods that protect margins while boosting conversion. From wallets and...
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Agentic commerce: AI agents enhancing a shopping experience
This month, our analysis focuses on how innovation is reshaping a retail customer experience: delivery promises integrated from the earliest stages of an e-commerce journey, adding items to a basket or updating delivery options post-transaction, creating an Instacart's shopping cart based on a...
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OMS: agentic AI sets new standards for e-commerce orchestration
Long confined to ‘click & collect’ or ‘ship from store’, Order Management Systems (OMS) are now expanding integration due to the rise of agentic AI which provides fine orchestration of flows...
18 December 2025
Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII
French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...
5 December 2025
Walmart and Instacart bet on AI agents to simplify basket creation
In the U.S.A., Walmart has partnered with Pinterest and Instacart with ChatGPT to simplify and speed up the creation of online grocery baskets. Details below.
12 December 2025
With 7% of e‑commerce sales, Albertsons deploys an AI agent and prepares integration with ChatGPT
While Walmart and Target connected product catalogue to ChatGPT, Albertsons launches an AI agent on e‑commerce sites and hints at a future interface with OpenAI’s conversational platform.
5 December 2025
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Payment: a lever for retail innovation
This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and POCs: roll-out of mobile checkout in the aisles, rise of wallets and BNPL options, expansion of Wero…
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Payments and e-commerce : which retail tech solutions dominate French websites?
In mid-November 2025, mind Retail analysed 50 French e-commerce websites using Wappalyzer to identify technologies installed on them. The result was 144 solutions were recorded, installed more...
20 November 2025
Payments: Wallets accelerate in a fragmented market
As retailers seek to streamline shopping journeys, payment fluidity is becoming a key conversion driver. Apple Pay, Google Pay, Samsung Pay, PayPal: wallets enable retailers to reduce delays and...
18 November 2025
BNPL: in a mature market, Alma, Klarna, Scalapay, Younited and Oney seek new growth levers
As BNPL reached maturity in France and Europe and commonplace online, players in the sector are accelerating their transformation. Longer instalments, new verticals, extended services and...
14 November 2025
Alma to launch a payment app in France
The BNPL specialist Alma (2024 GMV: €2 billion) will launch “by the end of the year a mobile app for consumers, enabling them to pay in instalments with Alma at all merchants, not only...
18 November 2025
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Most viewed articles of the month on mind Retail
What readers clicked on the most last month.
What readers clicked on the most last month.
1
Electronic shelf labels: why the US regulator threatens rollout
In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...
2
E-commerce: click-through rate down by 5.4% since Google AIO launch in France
mind Retail has gained access to exclusive Ahrefs figures on the impact of Google "AI Overviews" responses for the e-commerce sector. Launched on July 22, 2026, in France as part of AI Mode, these...