Analysis

Since launch in March 2024, Newtone has been aiming to industrialise content production for the e-commerce sector with generative AI LLM. According to our information, the retail tech company...

24 June 2025

Daniel Gebler, Picnic: “Like in the Netherlands, we want to launch a reverse logistics service in France and Germany”

As e-commerce retailer Picnic accelerates its logistics robotization with the opening of a third—and largest—automated processing center in Germany, it is also embracing new models. In the...

19 June 2025

Shabir Vasram, Daphni: “We are seeing valuation anomalies in certain AI cases due to investors’ pressure”

Shabir Vasram is a Partner at venture capital firm Daphni. Focusing on seed to Series A funding, Daphni backed companies such as Back Market, Stockly, Albatross and Prediko, and is rapidly...

12 June 2025

[mind Retail Exclusive] Coop Switzerland boosts sales with an AI chatbot dedicated to DIY

Daniel Hofmann, Brand Manager at Jumbo, shared with mind Retail the results of a conversational AI chatbot, which has been launched for two years. He explains usage figures, the impact on average...

11 June 2025

[mind Retail Day] Sephora, Primark, Tara Jarmon and Zapa: maintaining CSR despite regulatory uncertainty

The current regulatory relaxation, coupled with economic tensions, could raise questions about the relevance of CSR strategies for retailers. At mind Retail Day however, Matthieu Riché (Sephora)...

30 May 2025

Pyrenex boosts e-commerce conversion rate by 67% thanks to Mollie and Shopify

Exclusively for mind Retail, Benjamin Wutiuyen, Head of Digital Marketing at Pyrenex, reviews the replatforming carried out in July 2024, with the integration of Mollie as payment provider...

28 May 2025

[mind Retail Day] Marketplace scaling: growth drivers according to Castorama, Fnac-Darty and La Redoute

For Séverine Geoffroy (Castorama), Emilie Arnaud (Fnac-Darty), Pauline Tolila (Younited) and Edouard Roussel (La Redoute), the marketplace offers a structuring growth lever with an array of...

28 May 2025

[mind Retail Day] How Mousquetaires, Marionnaud and URW maximise in-store retail media

While in France, retail media revenue grew by 14% to €1.22 billion in 2024 (representing 11% of total digital advertising), the increasingly omnichannel approach of both advertising agencies...

26 May 2025

Can financial services’ offensive in the advertising arena hit the mark?

In 2024, banking and payment companies have agreed to invest in the retail media market. Like e-retailers, they are looking to leverage their 1P data, coveted for targeting capabilities in...

9 May 2025

[Amazon results] A strong first quarter, boosted by the anticipation of tariff increases?

On May 1 2025, Amazon published financial results for the first quarter 2025 (to March 31). Sales, at US$155.7 billion, compared with US$143.3 billion a year earlier, rose by 8.6% at constant...

9 May 2025

Thibault Tabard, Ingka: ‘With 2 to 3 openings per year, we are aiming for 20 design studios by 2030’

As Ikea expands urban stores dedicated to project design, mind Retail wanted to understand the results. How many appointments were made last year ? What is the uplift in consumer spending ? We...

6 May 2025

Customer satisfaction: Actionable enhances product with an AI Data Analyst assistant

Just a year after launch, tech start-up Actionable, which specialises in predicting customer satisfaction, is picking up speed. With a product launch, ISO 27001 certification, an award at...

30 April 2025

[Food Retail Barometer 2024] The financial health of the world’s 10 largest food retailers in 7 charts

Now in a fourth edition, our annual barometer presents the financial performance of the world's 10 largest food retailers from 2017 to 2024: Walmart, Costco, Kroger, Seven & I, Target...

17 April 2025

Guillaume Echaudemaison: “Seventure is investing in a retail tech company that personalises customer relations on a large scale”

Guillaume Echaudemaison is a Senior Investment Manager in the Digital team at venture capital firm Seventure Partners. Focusing on Series A funding, Seventure has notably supported SumUp and...

16 April 2025

2024 results: strategic acceleration for Decathlon, calculated caution for Intersport

The world's two largest sporting goods retailers, Decathlon and Intersport, recently presented annual results for the financial year ending December 31, 2024. In a context of managerial...

10 April 2025

[mind Retail Exclusive] In 4 years, Cdiscount generated €10 million in GMV with Stockly

Having just raised €26 million in Series B funding from Eurazeo and Daphni, the start-up which specialises in stock pooling between e-retailers confirms a rising status in the market. We review a...

7 April 2025

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Refurbished smartphones: why Largo relies on Speeral automation

The start-up founded by the duo behind Teester and Skeepers is accelerating automation of second-hand product flows. The strategy is to use AI to direct products to high-traffic marketplaces such...

9 December 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

Already in POC, Dialog’s conversational agent shows up in the search bar

Buoyed by a €3.8 million seed round closed in mid‑November 2025, French start‑up Dialog, specialised in AI‑based conversational e‑commerce, is accelerating. Initially placed on product pages, this...

4 December 2025

E‑commerce: How Hive customises free‑delivery thresholds using customer data

With 500 e‑merchant clients, including Embryolisse, Hindbag, Airup, Hygée or Jacks Beauty Line, German logistics provider Hive is capitalising on data to raise e‑commerce conversion via a finely...

2 December 2025

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Online Advertising: Leroy Merlin and Auchan at the heart of a political controversy

Since November 17, Leroy Merlin has faced controversy after a report from Sleeping Giants, an activist group against online hate speech. The organisation alerted the Adeo group retailer (GMV 2024...

21 November 2025

Payment: a lever for retail innovation

This month, our editorial team highlights how innovation is taking shape around payment. This key stage, enabling turnover to be collected by retailers, is at the heart of numerous pilots and...

28 November 2025

Leroy Merlin and Aroma‑Zone launch in‑store analytics pilots with XXII

French retail tech XXII, which aims to become the Google Analytics and Contentsquare of physical stores, has already signed with 15 retailers and shopping centres, mind Retail learned. A year...

5 December 2025

How Maison 123 generated €420,000 on WhatsApp in 5 months

Riding on a reduction in Meta’s commercial policy, Wax start‑up specialised in WhatsApp engagement, is gaining ground, capitalising on messaging as a customer acquisition and retention channel in...

3 December 2025

Adobe bets on GEO with the US$1.9 billion acquisition of Semrush

On November 19 the technology leader Adobe (2024 revenue: US$21.5 billion, up by 11% at constant rates) announced the acquisition of SaaS platform Semrush (2024 revenue: US$376.8 million, up by...

21 November 2025

Laurent Hugou (Les Mousquetaires): “With Diebold’s camera system, shrinkage at self-check-out is reduced by a third”

Shift towards an omnichannel payment service provider, roll-out of mobile payment and Diebold’s computer vision solution for self-checkout, impact of one-click payment on online sales, adoption of...

11 December 2025