Retailer and e-commerce

As retailers increasingly want to stand out in responses generated by LLM, Omi is gaining traction. With 35% of revenue coming from the USA, the start-up specialising in AI-generated 3D photos and...

12 June 2026

Douglas (Nocibé) launches a Google Cloud-powered AI chatbot

According to our information, beauty retailer Douglas is about to launch “Anna” in Germany, a conversational AI chatbot both on the app and website. Eager to enhance online conversion, it aims to...

11 June 2026

Rik Strubel, Douglas: “Traffic from LLMs converts 25% better than traditional web traffic”

For the European beauty retailer Douglas (2025 revenue: €4.58 billion, up by 3.5%), with one-third of online sales, traffic coming from LLM is becoming increasingly important, with differences by...

11 June 2026

E-commerce : Carter-Cash rolls out Alma’s BNPL service

A subsidiary of the Mobivia group, discount automotive spare parts retailer Carter-Cash (100 stores, 2025 revenue undisclosed), which generates less than 10% of revenue online, is multiplying...

5 June 2026

Alexandre Douchez, Carter-Cash (Mobivia): “The volume of customer service contacts has more than doubled in a year”

In the automotive sector, where purchasing can be anxiety-inducing for shoppers, Carter-Cash (a Mobivia subsidiary) is multiplying initiatives to strengthen customer trust and ease purchasing...

5 June 2026

With sales of US$6.4 billion, SharkNinja strengthens a physical footprint with Nocibé

Already the number 1 seller on TikTokShop in the U.K. according to Lengow, SharkNinja is accelerating both offline and online. The U.S. manufacturer of home electrical and tech products has just...

3 June 2026

How will agentic commerce translate into physical stores?

As the race towards agentic AI accelerates, blurring the boundaries between e-commerce sites, marketplaces and large conversational models, retailers are reorganising their infrastructures around...

1 June 2026

DSA: Temu fined €200 million by Brussels

Less than a month before the tax on small online parcels comes into force in the 27 EU countries, Brussels imposes a record fine to the low-cost marketplace Temu (PDD Holdings). This represents...

29 May 2026

eBay declines GameStop’s US$55.5 billion takeover bid

On May 12, 2026, eBay’s board of directors rejected GameStop’s unsolicited acquisition offer, deeming it neither “credible” nor “attractive”. However, GameStop’s C.E.O. said he would do...

28 May 2026

Nike, Apple, Costco, Target: US retailers step up a battle over tariffs refund

As the Supreme Court ruled importation tariffs increases unconstitutional, Donald Trump said he would “remember” companies that had not requested refunds. However, many U.S. retailers and consumer...

27 May 2026

Alexandre Chaumien, Shopify: “Traffic generated by AI searches on Catalog converts twice as much as traffic from traditional AI searches”

As shopping shifts from “scrolling”, filters and keyword-based searches towards a more conversational and intent-driven mode, mind Retail spoke with Alexandre Chaumien, Shopify's Head of Revenue...

26 May 2026

Pierre Demoures, Vusion: “Bluetooth will become our standard protocol and will be integrated into all our developments”

Faced with the rise of in-store picking for online orders, Vusion (formerly SES-imagotag) is accelerating the digitalisation of physical stores. Driven by the launch of a Bluetooth (BLE) protocol...

22 May 2026

E-commerce tax: Paris maintains, while Rome suspends amid risk of flow diversion

France and Italy both attempted to anticipate a future European customs reform regarding small e-commerce parcels. But while Rome has suspended a national tax, Paris is facing lower revenue than...

21 May 2026

With Everlane’s takeover, Shein makes a forced omnichannel shift

While its 2025 financial landing is not public yet - it used to be released in February so far - Shein is taking over U.S. retailer Everlane. The fast fashion brand aims to improve a brand image...

21 May 2026

Live Sports: Amazon bets on ultra-personalized advertising

While Amazon’s advertising business accelerated in Q1 2026, the pure-player unveiled Dynamic TV Creative at the 2026 Upfronts, an interactive and dynamic advertising solution designed for live...

18 May 2026

Financial results of the world’s largest food and fashion retailers

Revenue, net profit, margin rates, share of online sales, stock market capitalisation… Every year, mind Retail analyses the main financial indicators of the world’s largest grocery and fashion...

18 May 2026

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How Upsellr boosts conversion at Les Mousquetaires and targets traditional PIMs

While his start-up shakes up an array of players focused on product data management solutions, Edouard Margain, Co-Founder of Upsellr, shared with us at NRF Europe the results of the data...

19 September 2026

Hanshow makes a breakthrough in the US but stumbles on the economics of smart trolley

While at NRF Europe, Hanshow revealed a major contract with one of the U.S. retail giants to mind Retail, its smart trolley has yet to prove a market match. A hardware-focused strategy that raises...

18 September 2026

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Most viewed articles of the month on mind Retail

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What readers clicked on the most last month.

Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Walmart finally accepts in-store payments with Apple Pay and Google Pay

Sanctioned by financial markets after a sharp US slowdown in Q2, Walmart is reviewing a checkout strategy. Abandoning a rejection of technological giants, the group is rolling out Apple Pay and...

24 August 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

Lidl’s owner continues cloud services offensive

With €2.2 billion in cloud revenue and growth 3 times faster than the rest of the business, Schwarz Group continues a technological shift. Between investments in its own data centres, buyouts in...

1 September 2026