Retailer and e-commerce

Already active in the USA but also in Europe with clients such as JD Sports, L’Oréal and LVMH, the Australian editor of Order Management Systems Fluent Commerce said on April 21...

27 April 2026

Email tracking pixels: French personal data authority Cnil toughens the rules

In France, Cnil unveiled on April 14, 2026, a recommendation on email tracking pixels, a key e-commerce question. It now imposes the collection of consent in several use cases, notably linked to...

17 April 2026

Small parcels : Highly contested by shoppers and retailers, tax exemption is extended until 2029 in the U.K.

Ahead of the Retail Technology Show 2026, a study revealed that 54% of British consumers want a reform of the customs exemption on small e-commerce parcels. A strong signal, while this scheme...

16 April 2026

With 80% of sales of floor installation digitalised, Saint Maclou starts a major tech overhaul

Between an overhaul of the offer, CRM and ERP migrations and full digitalisation of in-store installation services, the floor specialised retailer is accelerating a technological transformation...

15 April 2026

DAM & AI : Decathlon enters a second stage of a content factory with video and visual similarity

During the AWS Summit in Paris, Decathlon explained how it transformed a DAM (Digital Asset Management) into a genuine content factory boosted by AI. With 19 million multimedia assets and a...

14 April 2026

In 2025, Vinted’s sales accelerated to €1.1 billion at the cost of a compressed margin

Having passed a sales threshold of €1 billion in 2025, Vinted continues to diversify. Between a massive push of Vinted Go lockers, category expansion and the launch of a wallet, the second-hand...

9 April 2026

Shopping list: Tesco and Shoprite test AI assistants to simplify food e-commerce basket

On April 9, 2026, Tesco and Shoprite launched AI tools to ease shopping list, with distinct strategies. As Tesco is testing internally a meal planning assistant, Shoprite integrates it directly...

9 April 2026

A Google traffic up by 12% : how Sézane industrialised a SEO and Search strategy via a content factory

With 10 million monthly users and a range based on frequently renewed items, pure-player Sézane detailed, during the AWS Summit in Paris, how it exceeded the limits of a brand SEO and improved the...

9 April 2026

Cookies: French data protection agency Cnil serves formal notice to Carrefour, Back Market and EDF

Cornered by a series of formal notices from Cnil, online retailers are hitting a major obstacle : how to technically manage a consent withdrawal ? While the French PURR association has been...

7 April 2026

Driven by GMV and retail media, Flaconi doubles sales in three years and accelerates in Europe

Driven by sales up by 27% last year, German beauty pure-player Flaconi, controlled by the Berlusconi family via a stake in ProSiebenSat.1 Group, is set to conquer 7 new countries. Competing with...

3 April 2026

Shein : 35% of the European population were active users in 2025, but the tide is turning

According to the DSA transparency report, consulted by mind Retail, Shein continues a cheeky trajectory. On December 31, 2025, the ultra-fast-fashion giant claims 155.7 million monthly active...

2 April 2026

Online authentication : B.Connect to launch an automated onboarding platform for smaller e-tailers

Already adopted by 25 e-retailers including 16 already live, B.Connect is accelerating a deployment by opening up to SMEs via an automated onboarding platform expected in October. The objective is...

29 March 2026

Jeremy Dallois, Reachfive: “We are going to launch at Auchan and Kiabi a cross-retailer system that federates a shopper’s identity and retrieves a payment method”

Persistent online sessions, OTP, passkeys… Two years after a merger within Upstream, ReachFive (authentication) and Purse (payment orchestration) are accelerating. Their goal is to improve online...

26 March 2026

How Kiabi, Rouge Gorge and La Grande Récré leverage social login to enhance online conversion

Still absent from an array of e-commerce sites, social logins such as “Sign in with Google” are becoming established levers to optimise authentication. What is their impact on abandoned baskets...

25 March 2026

GDPR: Amazon’s €746 million fine is cancelled for now

Luxembourg’s Administrative Court has overturned the record €746 million GDPR fine against Amazon, citing procedural gaps in the CNPD's original 2021 investigation. While the court confirmed the...

23 March 2026

Already in POC, Klarna launches long-term credit in Germany, the UK and France

Swedish fintech Klarna is expanding long-term financing in Germany and the UK, with an imminent launch, followed by France, where POCs are already underway with major e-retailers. The BNPL...

18 March 2026

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Julien Cailleau, Oney: “With 3 retailers, we are testing the use of Valiuz data to streamline financing approvals”

Against a backdrop of growing pressure on household budgets, the European CCD2 Directive coming into force and a new legal framework for assisted purchasing journeys, Oney is stepping up an...

29 October 2026

Advantail signs with Formality to streamline commercial lease management

Amid an ownership shake-up following its acquisition by Evoriel, shopping centre operator Advantail has signed with Formality to digitise the management of commercial leases and contracts across...

23 October 2026

How Mobilier de France reduced the share of cheque payments from 80% to 50%

With an average basket of €3,500 and a payment journey that includes a financial deposit at the time of ordering, Mobilier de France shares with mind Retail its assessment of the rollout of...

15 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

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Eric Meulien, Al Futtaim: “The next step in our roadmap is to replace the in-store POS system”

Operating in 18 countries and managing brands such as Ikea, Zara and Marks & Spencer, Emirati group Al-Futtaim (2025 revenue: US$9.7 billion, up by 6%) has a unique vantage point from which to...

12 October 2026

Marketplaces: How Orange and Virgin Australia reinvent their value creation models

Looking to turn their audience into a commercial platform without having to carry the risk of holding stock, new verticals are entering the marketplace space, with new models designed to enhance...

8 October 2026

How Maison A.Constant built a unified customer database with n8n

Eager to bring together customer data and improve data accuracy, jewellery and watch retailer Maison A.Constant built its own Single Customer Repository (SCR) using n8n, an orchestration platform...

7 October 2026

Cashback: Younited secures an exclusive contract with Bouygues Telecom

Following Orange and the launch of a marketplace, Bouygues Telecom is strengthening a customer loyalty strategy by focusing on purchasing power with a new cashback offer. For French fintech...

16 October 2026