Retailer and e-commerce

In the U.S.A., the second-largest discount grocer after Aldi reported excellent business results. It seems that the 55% tariff increase on Chinese products has been a godsend for low-cost...

10 June 2025

After supermarkets and fashion, Dior and Cartier are now the target of cyber attacks

As cyber attacks have been mushrooming in Europe's fashion and food sectors, luxury goods are not being spared. Recently, customer data from Dior (LVMH) and Cartier (Richemont) was raided.

6 June 2025

[mind Retail Exclusive] MediaMarkt aims to boost after-sales service performance with AI-enhanced advisors

Behind the scenes of Shoptalk, mind Retail spoke with Henny Steiniger, VP of Customer Experience at MediaMarkt. She revealed her ambitions for the new after-sales chatbot enhanced with generative...

6 June 2025

Portugal: a Glovo delivery rider recognised as an employee by the Supreme Court

In a ruling on May 28, the Supreme Court of Justice of Portugal reclassified the relationship between an independent food delivery rider and the Glovo platform as an employment relationship. The...

6 June 2025

Menswear brand Snitch raises US$40 million to expand in Asia and the Middle East

In India, men’s label Snitch (2024 sales: US$29.4 million, up 128% in a year, net margin ratio of 1.8% via 60 stores) raised US$40 million in Series B funding on May 27 (investors: 360 ONE...

5 June 2025

[Shoptalk] At Tesco, the ship-from-store model is reaching limits at 30% of online sales per store

On June 2, 2025, at the Shoptalk conference in Barcelona, which mind Retail attended, Oliver Vogt (Tesco) reviewed the implementation of logistics hubs dedicated to e-commerce fulfillment in...

5 June 2025

[mind Retail Day] Data strategy and advertising revenue: Fitness Park’s new trajectory

During the mind Retail Day, the Fitness Park gym chain (350 gyms in Europe) took stock of their advertising monetization strategy. Here are the key figures.

4 June 2025

[mind Retail Day] Sephora, Primark, Tara Jarmon and Zapa: maintaining CSR despite regulatory uncertainty

The current regulatory relaxation, coupled with economic tensions, could raise questions about the relevance of CSR strategies for retailers. At mind Retail Day however, Matthieu Riché (Sephora)...

30 May 2025

[mind Retail Day] Marketplace scaling: growth drivers according to Castorama, Fnac-Darty and La Redoute

For Séverine Geoffroy (Castorama), Emilie Arnaud (Fnac-Darty), Pauline Tolila (Younited) and Edouard Roussel (La Redoute), the marketplace offers a structuring growth lever with an array of...

28 May 2025

EU adopts environmental labelling for B2B, France pushes for a consumer-facing version

While Brussels has just approved the methodological framework for eco-score in the fashion industry, France is taking the lead with a more ambitious version directly aimed at consumers. Already in...

23 May 2025

[mind Retail exclusive] How second-hand goods are set to grow at Tara Jarmon and Zapa

Behind the scenes at the mind Retail Day conference in Paris on May 21, Laura Marquant, Managing Director of Tara Jarmon and Zapa, exclusively unveiled her circular roadmap. Accelerating...

23 May 2025

Shein audience: a deceptive stability in a two-speed Europe

According to the latest audience report, Shein has managed to stabilise the active user base in Europe over the last 6 months. Driven by the marketplace, 4 countries account for 65% of monthly...

22 May 2025

[mind Retail Day] La Redoute announces the opening of a marketplace in Belgium in 2026

At mind Retail Day’s event, Edouard Roussel, Director of Partnerships for La Redoute, announced the launch of a Belgian marketplace. He also detailed the French marketplace's growth levers. We...

22 May 2025

Dick’s acquires Foot Locker for US$2.4 billion

After JD Sports and Courir in November 2024, a consolidation trend continues. On May 15, Dick’s (sales 2024: US$13.4 billion, up by 3.5% year-on-year, net margin ratio 8.7%) announced the...

22 May 2025

Qashflo, the financing solution dedicated to marketplaces sellers, ceases operations

Qashflo, an accelerated payment solution for 3P sellers on European marketplaces, is closing. Despite a positive recovery, the company has not secured sufficient shareholder equity to ensure the...

20 May 2025

SAP joins Amazon, Walmart and Salesforce in scaling back its diversity programme

Following Donald Trump's executive order to abolish diversity policies, SAP, the German business management software leader, has announced that it is scrapping its target of 40% women in its...

16 May 2025

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Featured image of the article [mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

[mind Exclusive] After signing Fusalp and Ysé, Webyn relies on Gemini to boost the performance of e-commerce A/B testing

Awarded on October 13, 2025, in the category of the Customer Relationship Awards, the start-up specialising in e-commerce A/B testing continues to grow. For mind Retail, C.E.O. and Co-Founder...

23 October 2025

[mind Exclusive] Casino lost lawsuit against Mediaposte

According to information from mind Media, the Casino group failed to take legal action against the advertising print distribution specialist Mediaposte (a subsidiary of La Poste). The food...

21 October 2025

[mind Exclusive] Thanks to a conversational chatbot, La Grande Récré triples e-commerce conversion rates

While AI conversational chatbots have become widespread in e-commerce, La Grande Récré shared with mind Retail the results of the tool launched in summer 2025 with iAdvize: number of queries...

9 October 2025

[mind Exclusive] Prolong signs Mellow Yellow and expands into new verticals

A competitor of Save Your Wardrobe, the start-up Prolong, which focuses on returns, warranty, repair, and after-sales service, announced the signing of Mellow Yellow footwear retailer, a jewellery...

3 October 2025

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Faced with debt and declining sales, Fossil files for bankruptcy

Competition from Apple and Samsung in the smartwatch segment, collapsing sales, customs tariffs… Cornered with a debt of US$179 million, Fossil has filed several bankruptcy petitions in the U.S.A...

29 October 2025

Lululemon, Ralph Lauren, Gap and Levi’s enter peak season with high stock levels

Faced with rising customs tariffs affecting US imports, several retailers have built up significant inventories. Over a year, the stocks of Gap, Levi’s, Lululemon, Ralph Lauren and Academy Sports...

27 October 2025

France and Italy urge Shein to reassess a business model

While Shein continues to spark controversy through partnerships with Pimkie and BHV department stores (SGM), Italy announced plans to introduce a tax on Asian e-commerce platforms. In France, the...

13 October 2025

Cyberattack: Muji, Loft and Sogo & Seibu e-commerce sites down in Japan

Since October 19, Japanese logistics company Askul (2024 revenue: 3.3 billion dollars, up by 2% year-on-year) has been the victim of a cyberattack, preventing it from managing e-commerce orders...

27 October 2025

Antoine Jouteau, Leboncoin : “We are launching our first warranty offer for multimedia products”

As Leboncoin prepares to celebrate a 20th anniversary in 2026, mind Retail interviewed Antoine Jouteau, the outgoing Chief Executive Officer. As Jacob Aqraou, Executive Chairman of the Board of...

13 October 2025

TikTok Shop and Temu strengthen logistics networks by signing with Royal Mail and La Poste

To accelerate European markets, TikTok Shop and Temu signed agreements with the leading postal operators in France and the United Kingdom. Here is a look at these strategic partnerships.

20 October 2025