Retail tech

The onboarding of AI in supply-chain jobs is accelerating drastically, with 2 major new signatures for Relex. From a massive adoption of voice use by store staff to the arrival of autonomous AI...

26 June 2026

The USA wants to tax Brazil to break Pix’s dominance in the payment sector

The Lula’s government is facing a two-pronged offensive on a digital market. The US threatens to apply potential punitive tariffs linked to an “unfair competition to U.S. credit card operators...

19 June 2026

According to Euromonitor, AI engines will influence 13% of global e-commerce sales by 2029

As traffic coming from ChatGPT, Gemini or Perplexity to e-commerce websites jumped by 390% last year, retailers are losing control of their audience and consumers now trust LLM (38%) more than...

19 June 2026

All in Box signs with Advantail and prepares a conversational AI mode

Faced with declining occupancy rates and lower marketing budgets, property owners are seeking greater cost efficiency. This is a niche where All in Box is gaining traction. According to our...

18 June 2026

From traffic acquisition to visibility in LLM, the new challenge of marketing teams

As AI engines have become a new distribution channel and access point to consumers in a saturated retail market, mind Retail attended Shoptalk Europe and asked a dozen of retailers, analysts and...

17 June 2026

Product data & PIM: Why Equadis is selling a majority stake to Cathay Capital

According to our information, Cathay Capital is about to take a majority stake in Equadis, a product data and PIM solutions provider. Competing with Salsify and Syndigo, this deal aims to...

15 June 2026

After L’Oréal and Clarins, Omi adds Puig and Freshly Cosmetics to a customer portfolio

As retailers increasingly want to stand out in responses generated by LLM, Omi is gaining traction. With 35% of revenue coming from the USA, the start-up specialising in AI-generated 3D photos and...

12 June 2026

Douglas (Nocibé) launches a Google Cloud-powered AI chatbot

According to our information, beauty retailer Douglas is about to launch “Anna” in Germany, a conversational AI chatbot both on the app and website. Eager to enhance online conversion, it aims to...

11 June 2026

Rik Strubel, Douglas: “Traffic from LLMs converts 25% better than traditional web traffic”

For the European beauty retailer Douglas (2025 revenue: €4.58 billion, up by 3.5%), with one-third of online sales, traffic coming from LLM is becoming increasingly important, with differences by...

11 June 2026

Dust raises US$40 million to conquer the USA

AI start-up Dust (ARR of US$20 million, not profitable) completed a US$40-million funding round on May 18, 2026 (the equity amount was not disclosed, Editor’s note). This brings total...

5 June 2026

E-commerce : Carter-Cash rolls out Alma’s BNPL service

A subsidiary of the Mobivia group, discount automotive spare parts retailer Carter-Cash (100 stores, 2025 revenue undisclosed), which generates less than 10% of revenue online, is multiplying...

5 June 2026

Stratacache sells Scala and liquidates UK operations

Amid a restructuring plan, U.S.-based retail media group Stratacache has just divested a subsidiary Scala, sold to Swedish Vertiseit for US$28 million. In parallel, the group has placed the...

5 June 2026

Alexandre Douchez, Carter-Cash (Mobivia): “The volume of customer service contacts has more than doubled in a year”

In the automotive sector, where purchasing can be anxiety-inducing for shoppers, Carter-Cash (a Mobivia subsidiary) is multiplying initiatives to strengthen customer trust and ease purchasing...

5 June 2026

With sales of US$6.4 billion, SharkNinja strengthens a physical footprint with Nocibé

Already the number 1 seller on TikTokShop in the U.K. according to Lengow, SharkNinja is accelerating both offline and online. The U.S. manufacturer of home electrical and tech products has just...

3 June 2026

How will agentic commerce translate into physical stores?

As the race towards agentic AI accelerates, blurring the boundaries between e-commerce sites, marketplaces and large conversational models, retailers are reorganising their infrastructures around...

1 June 2026

Alexandre Chaumien, Shopify: “Traffic generated by AI searches on Catalog converts twice as much as traffic from traditional AI searches”

As shopping shifts from “scrolling”, filters and keyword-based searches towards a more conversational and intent-driven mode, mind Retail spoke with Alexandre Chaumien, Shopify's Head of Revenue...

26 May 2026

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Hugues Chanoine (Hygie31 Digital): “The next step is to eliminate filters to move to 100% conversational search”

The Hygie31 retail group, known for the Lafayette Pharmacies, is continuing to transform its websites, driven by Cocooncenter. Thanks to an AI strategy and a fully redesigned IT architecture, it...

10 September 2026

ChatGPT: Bureau Vallée’s recipe to capture back-to-school spending

By launching a conversational chatbot with Algolia and a new module converting school lists into e-commerce carts this summer, Bureau Vallée aims to ease the chore of back-to-school supply list...

10 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026

Why Shein emits twice as much CO2 as Inditex for equivalent revenue

On the occasion of an IPO, Shein revealed a carbon footprint of 25.5 million tonnes of carbon dioxide in 2025, up by 20% compared to a reference year. For an equivalent sales level, the fast...

3 September 2026

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Electronic shelf labels: why the US regulator threatens rollout

In the USA, the Federal Trade Commission has just required full transparency on the use of pricing algorithms based on personal data, under threat of penalties. In this regulatory framework...

21 August 2026

From ChatGPT Ads to Amazon Alexa for Shopping: advertising in LLMs scales up in Europe

This summer, OpenAI successively rolled out its ChatGPT Ads platform in the UK and in 30 European countries. From formats used, CPM levels notably for FMCG products and the new role of GEO...

27 August 2026

With Claudeforce, Salesforce opens data to Anthropic and shifts into the conversational AI era

With the announcement of deep integration of the Claude LLM within the Salesforce ecosystem via MCP servers, SaaS software interfaces are fading in favour of AI agents. According to...

9 September 2026

Retail media & LLMs: navigating intent-driven and custom experiences

From store aisles to ChatGPT Ads placements, retail media is shifting away from traditional slots, formats and keywords toward intent-based targeting. Driven by lower access costs to LLMs, full...

31 August 2026

Facing SharkNinja’s hegemony, Carrefour and Darty gain ground on TikTok Shop

While Sephora follows in Ulta's footsteps on TikTok Shop in the US, mind Retail analyzed sellers performance in Q2 2026. Based on exclusive data from Lengow and Kalodata, this European market...

7 September 2026

Fnac Darty to launch Wero on its e-commerce sites

According to our information, Fnac Darty is about to deploy European payment solution Wero, based on account-to-account instant transfers, on its e-commerce sites. Already active in Germany at...

4 September 2026